We are experiencing serious issues with Apple Developer Support. We submitted a support request with reference number 102519221138 over three weeks ago, but despite multiple follow-ups (three times so far), we have received no response. This lack of support is extremely frustrating, as we are currently completely blocked from publishing our app due to this unresolved issue. The delays are impacting our release timeline and causing significant problems for our team. It feels like the Apple Developer Support is non-existent, and we are unsure how to proceed. Has anyone experienced similar issues or found an alternative way to escalate their case? Any advice or experiences would be highly appreciated.

I'm facing an issue with revoking an iOS Development certificate in the Apple Developer Console. The certificate is in "Pending Approval" status, and when I attempt to revoke it, I receive the following error: "The specified resource does not exist. There is no certificate with ID 'XXXXXXXXX' on this team." Despite this error, the certificate still appears in my list, and the only available action remains "Revoke." Steps I've tried so far: Refreshed the page and cleared the browser cache Logged out and back into my Developer account Tried using different browsers (Safari, Chrome) Checked Xcode > Preferences > Accounts for certificate status Contacting Apple Support (Not response since over 3 weeks) Additional Info: The certificate type is iOS Development, not Distribution. The status has been "Pending Approval" since creation.