Our app has been stuck in "Waiting for Review" with no movement for 10 days.
Timeline:
July 13: Submitted version 2.0.1 (App ID 6584518186, a stability release)
July 18: Resubmitted as 2.0.2 (build 133) with additional crash fixes — same app, same metadata
Since then: no review start, no rejection, no metadata request, nothing.
What we have already tried:
Five (5) expedited review requests — all with concrete justification, zero response
A status inquiry through Contact Us (App Review) — no response
Review notes and a working demo account are fully provided and verified end-to-end
Why this is urgent: this is a critical stability release. Firebase Crashlytics shows our
crash-free user rate on the live version dropped to 55% — nearly half of our daily active
users experience crashes (1,400+ crash events per 24 hours). The fixes are all in the
waiting build. Every day of delay directly harms real users.
Questions:
Is there any way to find out whether a submission is simply queued vs. placed on an
internal hold? App Store Connect shows only "Waiting for Review" either way.
Is anyone else currently seeing 7+ day waits? (I've found several similar threads from
February and May 2026 with no resolution posted.)
Is there any escalation path left when expedite requests and Contact Us both go
unanswered?
App ID: 6584518186
Any guidance would be greatly appreciated.
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