Product Page Optimization not loading

I've enabled the new Product Page Optimization features in App Store Connect and created a test.

However, the screenshots and app previews never load on the page - all I see is "Loading Screenshots and App Previews... We’ll use these for all iPhone display sizes and localizations you select."

I've tried refreshing the page, using different browsers, etc., but nothing seems to work. Has anyone else run into this or been able to fix it?

Answered by s_i_a in 698856022

Update: it started working today when I deleted the existing product page test and created a new one. I had tried this previously and it hadn't worked, but fingers crossed Apple has fixed things!

Accepted Answer

Update: it started working today when I deleted the existing product page test and created a new one. I had tried this previously and it hadn't worked, but fingers crossed Apple has fixed things!

Product Page Optimization not loading
 
 
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