Problem loading our login attempt indefinitely

Question

Created Jan ’22

Replies 5

Boosts 0

Participants 6

Hi,

I have an application published in the Marketplace. I made certain updates to the app. I did my tests.No problem. I did my tests via Testflight. There is no problem I encountered. But my app update request was returned by app review.

The answer i got from them ;

attachment.Screenshot-0111-095628.png

"Specifically, our login attempt displayed loading indefinitely; we were unable to access the app features and functionality."

Here are the ways that I tried and the app worked successfully.

Connect from America using VPN.No problem, it works.
I connected from using IPV6.No problem, it works.
I tried with simulator.No problem, it works.
I tried real device.No problem , it works.
I tried testflight.No problem, it works.
I tired version 15.2 and earlier.No problem , it works.

I have no idea why apple staff are getting this error.

Has anyone encountered such a problem before? What solutions would you suggest? I'm waiting for your help.

Boost

Answer 1

cbhushan1995 OP

Jan ’22

have you got any solution for it ? I am also facing same issue.

0

Answer 2

sharad123 OP

Apr ’22

Hi , Has anybody got the solution for this. HAS THE APP GOT LIVE. facing same issue.

0

Answer 3

RoyGuk OP

May ’22

Hi, I am experiencing the same issue. And I have dealt with various exceptions, but I keep getting rejected as infinite loading.

Tell me how to solve this problem

0

Answer 4

sunac OP

Nov ’25

Request address configuration for IPv6

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Answer 5

DTS Engineer OP

Apple

Nov ’25

sunac, It’s not clear whether your goal was to provide help or ask a question. Either way, it’d help if you could post a new reply with more details.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

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