I got a app store review rejection and wish to reply to it; something that I have done countless times for my clients over the years.
However, I am unable to send replies for one particular account. I go to the review feedback and click on the "Reply to App Review" link. After typing my reply into the text field I click the Reply button. At that point it shows an error message "There can be only one draft message per thread", the reply dialog never goes away, and the reply button is disabled with a spinner running.
I've already opened a ticket with support and their response was some canned text explaining to me how to reply to app store review. Which obviously I already know how to do, so it's not all that helpful.
At this point I'm stuck. I can't proceed with the review unless I can reply to their questions, and the system won't accept my replies.
Any suggestions?
