Review-Spam 4.3

Thank you for your post and appeal. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Hello again, today is the 5th day of requesting a re-review and nothing has happened yet, and the 9th day of requesting an appeal. Is it right that our time is being wasted so much? We worked so hard and now we face many problems besides the code.

Thank you.

Hi everyone,

We are facing a frustrating and seemingly automated rejection process under Guideline 4.3(a) – Spam, despite providing clear and transparent proof that our app, Minglr, is unique and originally designed.

The Issue:

Our app has been approved multiple times since May 2024, with four previous updates passing without issue.

Now, it is suddenly being flagged as similar to other apps, despite the fact that it has a completely unique concept, UI, and functionality—which we have repeatedly demonstrated.

We even provided full access to our Figma design files to prove that our UI/UX was built from scratch by our Art Director.

Despite all of this, we keep receiving the same generic rejection response with no real explanation or actionable feedback.

Our Concerns:

The Review Process Feels Automated – We provide detailed responses, yet we receive the same copy-pasted reply without any acknowledgment of the evidence we submit.

Lack of Transparency – If there is a real issue, we are more than willing to address it, but we are not being told what exactly violates the guideline.

Discriminatory Treatment? – There are many identical apps in the App Store that follow the same mechanics and UI structure, yet they continue to be approved. Meanwhile, our original app is facing rejection for vague reasons.

No Path to Resolution – We have asked for an escalation to a senior reviewer, but we are still receiving the same automatic responses without meaningful engagement.

Has Anyone Else Experienced This?

Have you managed to successfully appeal a 4.3(a) rejection?

What is the best way to ensure Apple actually reviews the evidence provided instead of sending the same automated response?

Is there a higher-level Apple Developer Support contact that can properly evaluate the situation?

We are reaching out in hopes of finding a fair resolution because this process is discouraging and feels highly unjustified. Any advice or similar experiences would be greatly appreciated!

Thanks, minglr team

Hello everyone,

I’m reaching out to seek advice and support regarding a confusing issue I’m experiencing with my app’s review process.

App ID: 6744330283

Here’s the situation:

Versions 1.0 and 1.1 of my app were approved and successfully published on the App Store.

However, updates 1.2 and 2.0 have both been rejected for Guideline 4.3 – Spam.

The rejection happens extremely fast – less than 10 seconds after the app goes “In Review”, it gets rejected.

There is no indication that the reviewer even launched the app.

This is very frustrating because:

The app has real user reviews, In-App Purchases, and active paying users.

My app is 100% original – it is not a copy or template-based app.

Even worse, the review process for versions 1.2 and 2.0 took over 7 days before even starting, and then they were rejected instantly, again without being opened.

I’m happy to cooperate and improve my app further, but I feel like this may be a misunderstanding or a mistaken flag by an automated process.

Has anyone experienced something similar? Is there any way to get a more thorough manual review or speak directly with the review team?

Thanks in advance for any guidance or shared experience.