App stuck in “In Review” and then “Waiting for Review” — seeking advice

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Created 20h

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Hi everyone, I’m relatively new to the App Store and currently facing a frustrating review situation. I’d appreciate any advice or insight. Here’s the timeline: June 6: I submitted version 1.0 of my app. It was approved the same day. June 10: I submitted version 1.1 with a few important bug fixes. The app quickly moved from “Waiting for Review” to “In Review”, and stayed in that status for 6 full days, with no activity or feedback. I submitted an expedited review request and contacted support. They replied that the review “started on June 12,” although App Store Connect shows In Review since June 10. Based on advice from other developers, I assumed the app was stuck due to a rare issue. So, on June 16, I removed the submission and resubmitted the exact same version 1.1 — hoping this would reset the process. Unfortunately, the app then stayed in “Waiting for Review” for more than 48 hours. I wasn’t planning to cancel again, but I discovered a critical gameplay bug that had to be fixed. On June 18, I submitted a new build as version 1.2. It’s currently in “Waiting for Review”. ❓My questions: Is there anything I might be doing wrong that’s causing these delays? Could I be missing some required metadata or review notes? Or is this normal behavior for new developer accounts? I’d really appreciate any guidance — I just want to ensure I’m not overlooking something important. Thanks in advance! App ID: 6746811958

Answered by Claude31 in 844621022

Removing the submission and resubmitting is not the best thing to do. I notice it may cause problems.

You should contact support to clarify.

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Answer 1

Claude31 OP

20h

Accepted Answer

Removing the submission and resubmitting is not the best thing to do. I notice it may cause problems.

You should contact support to clarify.

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Answer 2

BAODUY OP

14h

I'm currently experiencing the same issue as you. I’ve already gone through this twice — my app was approved in versions 1.0 and 1.1, but all the newer versions have been consecutively rejected.

If you wait the full 7 days, the system will automatically treat your app as spam and reject it without a proper review. This issue can be identified when even your TestFlight beta builds or App Store submissions are delayed for 7 days, only to be rejected with the reason "Spam 4.3(A)".

This has already happened to two of my apps. Now my third app is facing the same problem. I’ve contacted the support team via email and phone, but they’ve been very irresponsible — only giving vague, generic responses.

Apple does not seem to value new developers. They clearly prioritize older, established ones. A company that claims to be professional is now proving its worth by moving backwards.

My app ID 6744330283 is also affected just like yours. Despite having gained user trust and over $3,000 in purchases so far, my app is still labeled as spam — which is completely absurd.

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