Can't Edit Age Ratings in App Information Section of App Store Connect for released App Versions

Can't Edit Age Ratings in App Information Section of App Store Connect for released App Versions. I only have option to View. I think some of the Age Rating questions are still unanswered but when I view them, I can't Edit them. Non-released apps of mine in App Store Connect allow me to edit answers to the Age Ratings questions but I can only View Age Rating questions for released apps. Do I have to create a new version/build and submit to App Store Connect to be able to Edit the Age Questions?

Answered by SgDeveloper in 869230022

I just contacted APPLE DEVELOPER via phone from Singapore at 1:43 PM SG time zone.

The advisor on the line confirmed:

If you have this problem, create a new release version

  • you do not have to upload a new binary
  • you do not have to submit this new release for formal review
  • just navigate on the left menu to General > App Information.. go update your age ratings
  • once done the section will show Edited

That's all. You have done your part


To know if you have any pending actions, go to appstore connect website on browser

Https://appstoreconnect.apple.com

If there are no banners or alerts on the main page, you have nothing to worry about.


TLDR: just add a new version so that you can edit your age ratings; but there is no need to submit it for full app review and there is no need to upload a new binary.

if there is no banner or policy flag on your appstoreconnect account you dont need to worry or do anything

I am having the same exact issue. I don't want to miss the deadline!

You can edit the questions by creating a new release without submitting the release for formal review.

But I am not sure if that is enough to be considered as fulfilling the requirement.

Anyone knows?

In addition, for one of my apps, apple has auto computed the age rating and I found it to be accurate. So do I even need to add a new build and re-update age ratings?

Same issue. I'll contact support.

I confirm what @SgDeveloper posted. Need to submit a new release.

Read support answer here: https://developer.apple.com/forums/thread/796744

And if I read correctly, a change in ratings in the future will be considered a major change that require extra process.

May be exactly the same, just increment version and build and note in what's new : information about age ratings.

Accepted Answer

I just contacted APPLE DEVELOPER via phone from Singapore at 1:43 PM SG time zone.

The advisor on the line confirmed:

If you have this problem, create a new release version

  • you do not have to upload a new binary
  • you do not have to submit this new release for formal review
  • just navigate on the left menu to General > App Information.. go update your age ratings
  • once done the section will show Edited

That's all. You have done your part


To know if you have any pending actions, go to appstore connect website on browser

Https://appstoreconnect.apple.com

If there are no banners or alerts on the main page, you have nothing to worry about.


TLDR: just add a new version so that you can edit your age ratings; but there is no need to submit it for full app review and there is no need to upload a new binary.

if there is no banner or policy flag on your appstoreconnect account you dont need to worry or do anything

Do I really need to compile a new build with new version number? Is it possible to create a new build and using just the old build that was uploaded before?

Can't Edit Age Ratings in App Information Section of App Store Connect for released App Versions
 
 
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