Hello everyone,
I’m stuck with an App Store Connect issue and would really appreciate any insight from the community.
I am unable to submit my app for review due to the following persistent error:
“Unable to Add for Review – There are still preview uploads in progress.”
What makes this particularly confusing is that there are no previews currently uploading.
Here is everything I have already tried:
Deleted all App Preview videos and all screenshots
Confirmed Media Manager shows no active uploads
Re-uploaded App Preview videos fully compliant with Apple specs:
H.264
AAC stereo audio
Constant 30 FPS
Correct resolution
Uploaded a new build with a higher build number (Build 3)
Waited more than 24 hours after upload
Logged out / logged in, refreshed, tried multiple browsers and sessions
Confirmed TestFlight build upload completed successfully
Despite all of this, the error persists and also prevents:
Adding the app for review
Creating a new app version (the “Add Version” button does not appear)
Apple Developer Support has suggested submitting a higher build number, which I have done, but the issue remains.
At this point, it seems like a stuck / ghost App Preview upload job on the App Store Connect backend.
Has anyone experienced a similar issue? If so:
How was it resolved?
Did Apple need to manually clear or reset something on their side?
Any advice would be greatly appreciated.
Thank you in advance.