Feedback Assistant

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Use Feedback Assistant to report issues and give suggestions about using Apple software and developing for Apple platforms.

Posts under Feedback Assistant tag

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Sudden brightness/contrast shifts in videos across multiple apps on iPhone
Hi, I’ve been experiencing a strange issue with video playback on my iPhone. While watching videos, the image will suddenly shift it becomes more greyish, then sometimes briefly goes black, and then returns to normal bright quality. This can happen multiple times during a single video. This is not limited to the Photos app. I’ve seen it happen: In the Photos app when playing videos I recorded myself In Snapchat when watching videos sent by others Occasionally in other social media apps as well Additional details: HDR Video is turned off Apple ProRes is turned off Tried both 4K 60fps and 4K 30fps Camera format set to “Most Compatible” Low Power Mode is off Issue happens whether the phone is cool or warm Doesn’t seem related to the video file itself the same file exported to another device looks fine all the way through These exact same videos play back completely normally on my iPad with no brightness or contrast shifts at all I’m currently on the iOS 17 public beta, but this issue was happening before I installed the beta as well, so it’s not beta-specific It almost feels like the display or system is switching between different brightness/contrast profiles mid playback, regardless of the app. Has anyone else experienced this, and is there a way to disable this behavior so the brightness and color stay consistent during video playback? Thanks in advance!
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Wunsch nach transparenterem Umgang mit Public-Beta-Feedback
Sehr geehrtes Apple-Team, ich bin seit mehreren Jahren aktiver Teilnehmer am Public Beta-Programm und habe in dieser Zeit zahlreiche Feedbackmeldungen über die Feedback Assistant App eingereicht – teils mit ausführlicher Fehlerbeschreibung, Screenshots oder systematischer Reproduktionshilfe. Leider bleibt bei mir als Nutzer der Eindruck zurück, dass dieses Feedback ins Leere läuft. Viele meiner Meldungen stehen seit Jahren im Status „Offen“, ohne jegliche Rückmeldung oder sichtbare Bearbeitung. Auch wenn mir bewusst ist, dass eine individuelle Antwort nicht vorgesehen ist, fehlt mir zumindest eine Bestätigung, dass das Feedback angekommen ist, bewertet wurde oder an die zuständige Stelle weitergeleitet wurde. Ich wünsche mir als engagierter Tester mehr Transparenz im Umgang mit unseren Rückmeldungen – sei es durch eine automatische Eingangsbestätigung, eine grobe Statusanzeige (z. B. „dupliziert“, „weitergeleitet“, „behoben in Version XY“) oder gelegentliche Hinweise, wie viele Probleme durch die Community-Beiträge erkannt und gelöst wurden. Diese kleine Form der Anerkennung würde die Motivation vieler freiwilliger Tester stärken und das Vertrauen in den Prozess erhöhen. So wie es derzeit gestaltet ist, entsteht eher das Gegenteil: Frustration, Zweifel am Nutzen des Feedbacks und damit auch weniger Bereitschaft, zukünftige Probleme zu melden. Ich hoffe sehr, dass Sie diese Anregung intern weitergeben – auch im Sinne der langfristigen Qualitätssicherung Ihrer Software. Vielen Dank. Mit freundlichen Grüßen Christian Dear Apple Team, I have been an active Public Beta tester for several years and have submitted many reports via the Feedback Assistant – often with detailed descriptions, reproduction steps, and screenshots. Unfortunately, from a user’s perspective, it feels like this feedback disappears into a black hole. Most of my reports remain marked as “Open” for years, without any indication of review or resolution. I understand that individual responses are not part of the process, but there is no confirmation that feedback is received, reviewed, or forwarded internally. As a committed tester, I would greatly appreciate more transparency in the feedback process – for example, a short confirmation message, a basic status indicator (e.g., “duplicate”, “forwarded”, “resolved in version XY”) or even general updates about how user feedback contributes to product improvement. These small gestures would strengthen trust in the process and encourage ongoing contributions. The current silence, however, tends to demotivate testers and raises doubts about the usefulness of reporting bugs at all. I hope you will consider this suggestion and possibly forward it to the responsible internal teams. Sincerely, Christian
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Aug ’25
What personal data is included in iOS storage logs
While I was submitting a new feedback today for an iPhone/iPad storage issue, I saw a new log called “iOS storage log”. I could find no reference to this when I searched online. It made me wonder if it was new and if it contained personal data? Most of us only have one device, with all our personal data. Therefore, I’d appreciate any input on what personal data these logs contain.
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Jul ’25
Update metadata for an already submitted feedback
I submitted a Feedback (FB17843422) on Monday evening after the keynote about Tahoe beta 1. At the time it still wasn't listed in the "What build does the issue occur on?" dropdown. I selected "I'm not sure" instead hoping I could update it later but as far as I can tell that isn't the case since "Add more information" only lets me add additional comments. Is there some way for me to do that or is it even necessary?
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Jun ’25
Request for Agentic AI Mode (MCP Protocol) Support in Future Versions of iOS or Xcode
Hello Apple Team, Thank you for the recent Group Lab and for your continued work on advancing Xcode and developer tools. I’d like to submit a feature request: Are there any plans to introduce support for Agentic AI Mode (MCP protocol) in future versions of iOS or Xcode? As developer tools evolve toward more intelligent and context-aware environments, the integration of agentic AI capabilities could significantly enhance productivity and unlock new creative workflows. Looking forward to your consideration, and thank you again for the excellent session. Best regards
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Jun ’25
How to report Xcode 26 / iOS 26 bugs with Feedback Assistant?
I'm running macOS 15.5. I now have Xcode 26 and I'm testing my iOS app against iOS 26. I've encountered several UIKit / iOS 26 bugs I'd like to report. In Feedback Assistant I choose "Developer Technologies & SDKs". Eventually I get asked "What build does the issue occur on?". The list of choices is: iOS 18.2 Seed 4 iOS 18.1.1 iOS 17.7.2 An earlier iOS build I'm not sure So how to I report this as an iOS 26 beta 1 issue?
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Jun ’25
Public radar reports
Hello Apple community ! Not here to report an issue but I just wanted to make a suggestion ^^ I feel like a common frustration amongst developers is the lack of transparency over bugs filed on developer tools, SDKs, iOS versions, the whole Apple ecosystem really. This leads to the creation of parallel bug tracking tools (https://github.com/feedback-assistant/reports?tab=readme-ov-file / https://openradar.appspot.com/page/1) or filing of duplicates for reports that may already exist and are being worked on. I feel like this would save time for both external developers that encounter bugs & Apple engineers that have to look for possible duplicates to share a common public database of issues. Other companies have this kind of system in place (Google for example : https://issuetracker.google.com/) so why not Apple ? Thank you
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May ’25
Which option to choose for TestFlight application feedback in the Feedback application?
As I've more verbosely asked at apple.stackexchange.com/revisions/479121/1#:~:text=Screenshot-,Screenshot,-I%20am%20able, when reporting feedback for an application installed via TestFlight, which of Feedback Assistant's "Third-Party Apps"'s "Something else not on this list" or "TestFlight" categories are superior? I ask primarily because applications installed via TestFlight are not enumerated there. However, also because via Feedback Assistant, I can provide significantly better feedback than I can on TestFlight, because of its undermentioned attributes: I can provide follow-up information as I gain more, and correct old information. It provides draft functionality, in case I need to take some time to create an actionable report. I can upload more information, like multiple screenshots and other file types.
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Apr ’25
Xcode 16 having issue on macOS 14 arm-64 and 15 arm-64 images
Issue description: Using Xcodebuild command to build a project using Xcode 16.1 and 16.2, getting multiple device simulator warnings with same os and same model. Please see issue: https://github.com/actions/runner-images/issues/11036 Repro steps: create a Xcode project, build it using below command with Xcode 16 version. run: | echo "Building project manually..." xcodebuild -workspace MyApp.xcworkspace -scheme MyApp -destination 'platform=iOS Simulator,name=iPhone 16 Pro,OS=18.2' build | xcbeautify --renderer github-actions
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Feb ’25
Couldn't Load Apps TestFlight is currently unavailable. Try again.
I've been getting this error when opening TestFlight since this morning. I tried restarting the network, re-install testflight, updating my iPhone, and re-logging with my Apple ID. This error prevents me from installing or updating all apps linked to my account, so I don't think it's related to a particular app permission.
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1.1k
Feb ’25
Apple developer program discriminates against races/regions
I have been trying to enroll for the Apple developer program for almost a year now but Apple has been deliberately frustrating my efforts despite providing every requested information and ID. I have provided every single detail and have gotten to payment/purchase twice but Apple refused to debit/process my payments on both occasions. The latest being last week. I have successful $0.00 test transactions from Apple proving that my payment card is valid on Apple. There really isn't any excuse for not allowing me to complete purchase. After that, Apple disabled my enrollment on the web and directed me to restart on the developer mobile app which I still complied with. Yet, after uploading my ID via a link that was sent to me by a certain Jenny from Developer support (eurodev@apple) and filling in my address hoping to finally proceed to purchase, Apple has disabled my enrollment and I see the message "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." The web option has also been disabled. No message or explanation was provided. Developer support and Apple support have refused to respond to my many mails since then. It's almost as if they were not expecting me to meet their requirements as EVERY SINGLE STEP has been met with some sort of restriction. I have successfully created and uploaded apps on the Google PlayStore till date using the same details without any hassles. I have no criminal records nor restrictions against my person and neither did Apple indicate anything that could prevent my enrollment so this treatment is distasteful. I believe Apple discriminates against locations because I am African. I doubt if US or European applicants face this type of discriminatory treatment from a supposed multinational corporation. I am not the only African complaining about this treatment too. It is sad because Apple generates revenue from Africa but does not consider us to be relevant enough. Shameful.
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Jan ’25
Feedback Assistant: „This Feedback will no longer be monitored, and incoming messages will not be reviewed.“
Every now and then I get this very frustrating message on Feedback Assistant. For instance, in FB14696726 I reported an issue with the App Store Connect API. 4 weeks later, I got a reply, asking among other things for a „correlation key and Charles log“. I immediately replied saying that I didn‘t know what those are, and they replied After reviewing your feedback, it is unclear what the exact issue is. I pointed out that I had asked a question which was left unanswered, and they replied explaining what the correlation key is. Then I asked again what the Charles log is. They replied The Apple Developer website provides access to a range of videos covering various topics on using and developing with Apple technologies. You can find these videos on our Development Videos page: http://developer.apple.com/videos. I opened the link and searched for „Charles“ but there were no results, so I asked to kindly point me to the video answering my question. They replied 3 months later (today): Following up on our last message, we believe this issue is either resolved or not reproducible with the information provided and will now consider this report closed internally. This Feedback will no longer be monitored, and incoming messages will not be reviewed. This is not the first time I ask for clarification and get back a message basically telling me that „we won‘t answer any questions you may have and won‘t hear anything you still may have to say about this issue“. They didn‘t even ask me to verify if the issue is resolved or not, like they sometimes do. No, they just shut the door in my face. I just wanted to share this frustrating experience. Perhaps an Apple engineer wants to say something about it or a developer has had a similar experience?
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Dec ’24
[azure devops and Github runners] AVPIdentity: AppleVirtualPlatformHostKey.mm:234: Assert: platformExpert, value: 0
Description When starting the iOS simulators on macOS-15 intel image, the following assertion happens: The same issue not showing for macOS 15-arm64 image. Here is the issue details: https://github.com/actions/runner-images/issues/10925 raised by multiple users. AVPIdentity: AppleVirtualPlatformHostKey.mm:234: Assert: platformExpert, value: 0 AVPIdentity: AppleVirtualPlatformHostKey.mm:234: Failed to get AppleVirtualPlatformARMPE service. The Simulators worked fine the day before the above issue was posted. What changed? Did something update?
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1.2k
Jan ’25
App Review Reject
Hey guys, my application has the following error: Issue Description The app exhibited one or more bugs that would negatively impact App Store users. Bug description: the "Entrar" button in the login screen was unresponsive. Review device details: Device type: iPad Air (5th generation) OS version: iOS 18.1.1 The problem is that the test is already done on the emulator and I cannot reproduce this error in any way. I've tried everything. Is there any way to restrict access to the iPad? Could anyone help me please?
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Dec ’24