It’s been three weeks, why is our app still under review?

We submitted a build on the 26th, but it stayed in “Waiting for Review” until January 3rd. Thinking something was wrong, we withdrew it and resubmitted, but after 5 days it’s still pending. We have an important campaign in January and this delay is seriously affecting us. We also emailed support but haven’t received any reply. How can we resolve this?

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

It’s been three weeks, why is our app still under review?
 
 
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