Apple Developer Program enrollment pending for almost 2 months – no response

Question

stonecastel OP

Created 1w

Replies 1

Boosts 0

Participants 2

Hi everyone,

I’m looking for feedback from developers who may have faced long delays with Apple Developer Program enrollment.

I submitted my enrollment request almost 2 months ago and provided all required information. After hearing nothing, I contacted Apple Support and received a case number (102805967127), but it’s been over a week since then with only automated responses.

Some context:

Apple ID uses a Gmail address (not iCloud)

I log in from both macOS and Windows

I don’t have an iPhone, only a Mac

2FA is enabled

I’m wondering:

Is not having an iCloud email or an iPhone known to cause issues?

Or is this just a common internal verification backlog?

Any shared experiences or advice on how to escalate this would be really helpful.

Thanks.

Boost

Answer 1

Maria11 OP

1w

Good afternoon! I paid for a developer subscription. In my developer account, I see a new date of 2027 (I received an email). I accepted the latest license agreement (I received an email).

In AppstoreConnect, I see an error that the app is unavailable and that I need to pay for the developer account and accept the latest license agreement. My app is currently unavailable in the App Store.

I've already submitted three tickets and haven't received a single response. It's as if support doesn't see them.

Ticket number 102806902830

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