Every time I try to focus on the subtitle field in the App Clip section, I encounter an error (as shown in the attached screenshot). This is blocking us from uploading a critical version of our app.
We need assistance to proceed with the submission. I’ve already tried using Chrome, Safari and Firefox, but the issue persists.
Thanks for the post. I don’t think you have provided much information to be able to help you. Can you provide a focused sample of how you use App Clips? Are you using Xcode, can you create a new sample project that reproduces the issue using the steps below?
App Clips are built as a separate target within your existing iOS app project.
App Clips rely heavily on Universal Links to securely verify the relationship between your website and your app.
appclips: prefix. Example: appclips:example.comapple-app-site-association (AASA) file on your web server to include an appclips dictionary.{
"appclips": {
"apps": ["<TEAM_ID>.<BUNDLE_ID>.Clip"]
}
}
Please follow this great documentation: https://developer.apple.com/design/human-interface-guidelines/app-clips
and
https://developer.apple.com/videos/play/wwdc2021/10012/
Thanks
Albert Pascual Worldwide Developer Relations.
I’m not sure we need to go into that level of detail about how we build the App Clip, since the issue seems to be related to the App Store Connect submission page itself.
Every time I access App Store Connect, I can consistently reproduce the issue with the following steps:
If you think these details you asked is important, i can provide, but this looks like a App Store Connect platform crash.
@frmoraess App Store Crash? This is new to me. But that should be handled by the App Store team. I would recommend you to open a bug for the App Store team to take a look at:
Once you open the bug report, please post the FB number here for my reference.
If you have any questions about filing a bug report, take a look at Bug Reporting: How and Why?
Albert Pascual Worldwide Developer Relations.
This is happening to us too. The app store connect UI wiped all of our existing app clip configuration (image, subtitle, title), and trying to upload a new image to fix it doesn't work, nothing happens in the UI. Tapping 'subtitle' shows the same error as the original poster.
It also blocks us from submitting a new build, since the UI complains about the app clip fields being required.
There is also another thread about this here:
@sleeper-luke Please follow the instructions to fill a bug as well.
Albert Pascual Worldwide Developer Relations.
Hey @DTS Engineer, i filled the bug report (FB22315737), thanks for the contact.
@frmoraess Thanks for doing that. Soon that bug will route to the correct team as I don't know why that is happening at all.
I'm sure that team will let you know what is happening after they have the chance to take a look.
You can see the status of your feedback in Feedback Assistant. There, you can track if the report is still being investigated, has a potential identifiable fix, or has been resolved in another way. The status appears beside the label "Resolution." We're unable to share any updates on specific reports on the forums.
For more details on when you'll see updates to your report, please see What to expect after submission.
Albert Pascual Worldwide Developer Relations.
@DTS Engineer the ticket was closed with "Investigation Complete - Unable to Diagnose with Current Information.", i submitted the stacktrace in the bug ticket, but i have no clue if i need to open another ticket for someone to check if now the information is enough or something like that, can you clarify?
Then I would recommend you provide the information the team requires to investigate the issue including the sysdiagnose and the step by step in the app how to reproduce it.
Albert Pascual Worldwide Developer Relations.
I also went ahead and submitted a bug report here:
FB22317839
@sleeper-luke Thank you for doing this and providing the reports to the same issue. Hopefully will get resolved quickly with your help
Albert Pascual Worldwide Developer Relations.