Apps cannot launch on iOS 9-12 devices after recent build - "The process failed to exec"

App Store Distribution & Marketing App Store Connect
JFStrong OP
Created 20h
Replies 4
Boosts 5
Views 163
Participants 5

We found that our apps (and other apps from different companies) cannot launch on iOS 9 to iOS 12 devices. The app can be installed successfully but crashes immediately on launch.

From the device syslog:

assertiond: The process failed to exec SpringBoard: Bootstrapping failed - Unable to bootstrap process Our distribution certificate was issued on Feb 2, 2026, signed by WWDR G3 intermediate certificate.

This issue affects all apps under our Apple Developer account on iOS 9-12 devices. iOS 13 and above works fine.

Answered by DTS Engineer in 882489022

Distribution through the App Store requires a minimum deployment target of iOS 15. The Xcode Support webpage has this information.

Replies  4
Boosts  5
Views  163
Participants  5
lgl2 OP
16h

The same codebase previously ran fine when uploaded to TestFlight, but after re-uploading it now fails to launch on iOS 12, even though neither the code nor the Xcode version has changed. I suspect a recent change in the App Store Connect backend processing pipeline is the cause.

1
holylittlefinger OP
16h

I have the problem too

0
hongten OP
13h

Same issue here, any update?

0
DTS Engineer OP
Apple
4h
Recommended

Distribution through the App Store requires a minimum deployment target of iOS 15. The Xcode Support webpage has this information.

0
Apps cannot launch on iOS 9-12 devices after recent build - "The process failed to exec"
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