Apple Developer Account Shows “Closed” Status but App is Ready for Distribution – Unable to Access App Store Connect

Question

Created 5d

Replies 2

Boosts 0

Participants 2

Hi,

I can sign in to my Apple ID, but my Apple Developer account shows a “closed” status and I’m unable to access App Store Connect features.

My app is currently showing “Ready for Distribution,” so the account appears active, but developer access is restricted.

I’ve already contacted Apple Developer Support and am waiting for their response. Also, I temporarily can’t access my primary email due to a verification issue, so I’ve provided an alternate contact email and phone number in my support request.

Has anyone experienced a similar situation or knows possible reasons for a “closed” developer status while the app remains approved?

Thanks.

Boost

Answer 1

Developer Program Support OP

Apple

5d

Hello,

Developer Support is currently reviewing your request, they will get back to you soon.

1

Answer 2

maynka OP

3d

Hello,

I am following up regarding my Apple Developer account access issue.

I am still unable to access my developer account, and my account currently shows a “closed” status.

I also want to clarify that I do not have access to my primary Apple ID email inbox but i can login into my apple id , so please contact me via this email or my phone number.

My app is already showing "Ready for Distribution", but I am unable to manage it due to this restriction.

Kindly provide an update or let me know if any additional information is required from my side.

Thank you.

0