Apps Still in Waiting for Review and Expedited Review Request Form Fails

Question

Cruisin OP

Created 14h

Replies 1

Boosts 11

Participants 1

Hello Apple Staff,

I’m posting again because this issue has not been resolved yet.

We currently have two active apps under the same developer account that are still in Waiting for Review.

For one of the affected apps, the details are as follows:

App ID: 6760743106

Review submission ID: 6950ecff-f833-404d-b04b-ac34ec552b85

We also tried to submit an expedited review request, but the expedited review form does not complete successfully. The following error message is displayed:

“Sorry, we didn’t receive your request. An error has occurred and your submission wasn’t completed. Please go back and try again. If you continue to have issues, contact us.”

Could Apple Staff please check the current status of these review submissions and let us know if any additional action is required from our side?

We would greatly appreciate your assistance, as the review process has not started and we are currently unable to submit an expedited review request.

Thank you for your time and support.

Answer 1

Cruisin OP

3h

Hello Apple Staff,

It has now been 16 days since we resubmitted the app.

For reference, we have also opened a Contact Us case regarding this issue, but we have not yet received any update that would help us move forward.

We understand that the team may be handling many requests, but we would sincerely appreciate it if someone could take a closer look at our case. Even a brief update or guidance on whether any action is required from our side would be very helpful.

Thank you very much for your time and support.