Hello Apple Developer Community,
I am looking for guidance regarding an Apple Developer Program organization enrollment issue.
I am enrolling as a Company / Organization for my US LLC. My organization has a valid D-U-N-S Number, and Apple Developer's D-U-N-S lookup successfully recognizes my company information.
I also received confirmation from Apple Developer Relations that my D-U-N-S information can be used for organization enrollment.
However, my organization enrollment was declined without a clear explanation.
During the previous review process, there was also a technical issue with my company email server, and I may have missed some communication from Apple Developer Support. The email issue has now been resolved.
I am the founder and authorized representative of the company, and I can provide any required company documents or verification information.
Has anyone experienced a similar situation where:
- D-U-N-S verification was successful,
- company information matched,
- but organization enrollment was still declined?
Any advice on how to request a proper manual review would be appreciated.
Thank you.
Dear OSLLC Team,
I hope you are doing well.
My organization enrollment request process has now been ongoing for nearly three months.
I initially enrolled as an individual and requested a transition to an organization at the end of May. Since then, I have provided all the requested documentation, including our DUNS number, identification documents, a notarized English translation of our Company Register extract, and proof of employment.
The transition was initially canceled due to the same issue that had been reported previously (there was also a temporary technical problem with our company email server). After several email exchanges, the request was reinstated.
However, it has now been another three weeks without any visible progress.
The last update I received from Apple Support team was 11 days ago, confirming that my documents had been received and forwarded to the dedicated verification team.
Since then, I have not received any further communication or updates.
At this point, my membership has only nine months remaining, yet I have not been able to use it at all. While I am naturally disappointed by the time that has been lost, my primary concern is no longer the membership fee. I simply hope this matter can be resolved as soon as possible so that we can proceed with the app we have developed and finally launch it.
Kind regards,
VYI
