Hi Apple team,
App: DEADGRID Version: 2.0.1 App Apple ID: 6790152649
I'm reaching out in the hope that someone from the App Review team can take a look at my submission or advise whether there's an issue with it.
My app has been in "Waiting for Review" for over a week and has not yet entered the "In Review" stage. I understand review times can vary, but this is significantly longer than what I've experienced previously.
I've done my best to follow all App Store Review Guidelines and have provided complete review notes. As far as I'm aware, there isn't anything unusual about this submission that would explain the delay.
Unfortunately, this update contains a fix for an issue currently affecting my users. While it's waiting to be reviewed, I'm seeing a decline in daily active users and user retention because I'm unable to release the fix.
If someone from Apple is able to check whether my submission is simply waiting in the normal queue or if there's another issue preventing it from being reviewed, I would be very grateful.
I'd also be interested to hear from other developers:
- Have you experienced similar review delays recently?
- Is there anything that can help move a submission forward when it's been waiting for this long?
- Are there any common reasons for an app to remain in "Waiting for Review" for more than a week?
I appreciate the work of the App Review team and understand the volume of submissions you process every day. I'm mainly hoping someone can verify that my submission hasn't become stuck or overlooked.
Thank you for your time.
Afonso Quinaz