Blocked for over two weeks: W-8BEN citizenship field locked incorrectly

App Store Distribution & Marketing General
Do_Your_Job OP
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Hi,

My W-8BEN form in App Store Connect has “Country or Region of Citizenship” locked to an incorrect value, and I cannot edit it.

I need this field corrected so I can submit an accurate W-8BEN.

This has been blocking my Paid Apps Agreement for over two weeks. No one replies!

Can Apple reset or correct this locked citizenship field?

Existing Apple Support Case ID: 21732100. Thanks.

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diowi OP

Hi! I have the same issue. Did you manage to fix this? And did you ever get a response from Apple Support?