Hello,
I’m looking for guidance regarding an Apple Developer Program enrollment issue that has remained unresolved despite multiple contacts with Apple Support.
I enrolled as an Individual and successfully paid the $99 Apple Developer Program membership fee. The payment was charged and I received an official Apple invoice.
Initially, Apple Developer Support informed me that my membership had been successfully purchased and activated and showed the membership status as Processed.
Shortly afterward, however, I received another message stating:
“For one or more reasons, your enrollment in the Apple Developer Program couldn’t be completed.”
I contacted Developer Support under:
Case 20000136025222
Developer Support subsequently indicated that the issue appeared to be related to my Apple Account and directed me to Apple Support.
I contacted Apple Support directly and successfully completed Apple Account verification. The Apple Support advisor could not identify why Developer Support had redirected the enrollment issue to them.
I then attempted enrollment again through the official Developer website. Immediately after selecting Individual / Sole Proprietor and clicking Continue, I receive:
“Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.”
No request for identity documents or additional verification is presented.
I also have another Developer Support case:
Case 20000142610492
At this point, I would appreciate guidance from Apple Developer Support on whether my enrollment requires a manual identity/compliance review or additional Developer identity verification.
I am fully prepared to provide my passport, government-issued identification, payment invoice, or any other required documentation through Apple’s secure verification process.
Could Apple Developer Support please review or escalate these cases to the appropriate Enrollment/Membership team or Senior Advisor and advise what specific verification or action is required from my side?
Thank you.
Same here, from Belgium. Enrolled as an Individual on August 31, 99 EUR charged to my card, no confirmation email, account stuck in Pending, the site still asks me to purchase the membership. Support case opened September 2, automatic acknowledgement only since.
That makes at least four of us in this forum in ten days, in different countries, some charged and some not, all with the same messages and the same silence from support. This is clearly not an individual account problem. Apple, please post a status: is enrollment processing broken, and for those already charged, will the enrollment be activated or refunded and reset? Nobody should pay twice.
