For Apple subscription payments, my server does not receive notifications for production environment payments, but it can receive notifications for sandbox payments at the same notification address.

I’m implementing StoreKit External Purchase Custom Links (EU) and so far it is really painful. I am running into a strange, device-specific issue. On 3/4 devices it works. On one device I never get a token at launch nor before a transaction. isEligible is true everywhere. All devices have versions 18.5 and are located in Germany. Info.plist: SKExternalPurchaseCustomLinkRegions is set to EU storefront codes and I have followed every step in the documentation: https://developer.apple.com/documentation/storekit/externalpurchasecustomlink Good device: At launch → ACQUISITION = nil, SERVICES = token present. Works consistently. Faulty device: At launch → ACQUISITION = nil, SERVICES = nil. Same before transaction. No token ever reaches my server from this device. isEligible is true on both devices. Any experts or help on the matter?

Hi Apple Developer Team, I'm looking to confirm some technical details regarding the pre-order flow and App Store receipt handling. Specifically, I have the following questions: Q1: After a user installs an app via pre-order and launches it for the first time, will a valid App Store receipt be available immediately via [[NSBundle mainBundle] appStoreReceiptURL]? Are there any known cases where the receipt might be missing or invalid, requiring a manual refresh (e.g., via SKReceiptRefreshRequest)? Q2: Is the pre-order flow currently supported in the sandbox environment? Specifically, is it possible to simulate pre-ordering an app and installing it in a sandbox or TestFlight environment, in order to test receipt generation and related logic? https://developer.apple.com/documentation/appstorereceipts/responsebody/receipt Q3: The receipt field in the App Store receipt structure is marked as deprecated. Is it still acceptable to use this field for validating receipts? Has Apple announced any timeline or system version in which this field will be fully removed or unsupported?

I encountered the following issues while developing in-app purchases; please help me: When attempting to purchase a product that has already been purchased, SKPaymentQueue reports an error instead of a success message: <SKPaymentQueue: 0x134665380>: Payment completed with error: Error Domain=ASDServerErrorDomain Code=3532 "You’re currently subscribed to this." UserInfo={NSLocalizedFailureReason=You’re currently subscribed to this., client-environment-type=Sandbox, AMSServerErrorCode=3532, storefront-country-code=USA} After buying product A on one iPhone using a sandbox account, restoring purchases on another iPhone with the same sandbox account via paymentQueue.restoreCompletedTransactions(withApplicationUsername:) does not return the previously purchased product A data; it directly calls restoreCompletedTransactionsFinished.

I have an app which is already on App Store with In-app purchase. Now I want to integrate In-app purchase in my another app for the same products as in the existing app. Both the apps are using same Apple Account. Can I reuse those Product Ids from the first app in the second one. If yes, what is the ways to use them. Thank you in advance.

I have implemented IAP. The purchases are successful. The refresh receipt is working fine, which then calls the requestDidFinish(_ request: SKRequest) delegate. I'm fetching the receipt url through 'Bundle.main.appStoreReceiptURL'. When I convert the receipt data in base64 string and send it to app store's sandbox api and try to validate the receipt, it fails giving status code : 21002.

有人遇到这个问题吗,在支付的时候提示未知错误,具体的错误信息如下: 交易失败,outTradeNo:2025022631999900326, productId:com.f6car.p0001, error:Err-or -Domain=SKErrorDomain Code=0 "发生未知错误" UserInfo={NSLocalizedDescription=发生未知错误, NSUnderlyingError=0x302f50120 {Error Domain=ASDServerErrorDomain Code=3512 "无效的应用程序外部版本。" UserInfo={NSLocalizedFailureReason=无效的应用程序外部版本。}}} 寻求解决方案,感谢.

Hello everyone, For example, our app currently has one subscription group in App Store Connect with 5 plans (2 annual, 2 monthly, and 1 quarterly). By default, users can go into Apple Subscriptions in Settings and freely switch between all of these plans. However, our business requirement is to only allow users to stay on one annual plan and one quarterly plan. We don’t want them to switch to the other plans. My questions are: Is there any best practice or recommended approach to restrict subscription switching within the same group? Would removing the unwanted products from sale be the correct approach, or are there any risks/downsides with this method? Has anyone faced a similar situation and found a practical solution? Any guidance or shared experience would be greatly appreciated. Thanks!

Hi To test SkAdNetwork, I installed the profile from the documentation (https://developer.apple.com/documentation/storekit/testing-ad-attributions-with-a-downloaded-profile) on my ios device. and turned off and on Allow Apps to Request to Track to change the idfa value. In this state, I installed the app (bundle id: id436731843) using SKAdNetwork with the following values at April 8th AM 01 (UTC) SkAdnetwork version: 3.0 fidelity fidelity=0, nonce=b3346a51-f7b5-42a2-a508-775a62317c83, timestamp=1744076349671, signature=... fidelity=1, nonce=b3346a51-f7b5-42a2-a508-775a62317c83, timestamp=1744076349672, signature=... itunesitem=436731843 network=87u5trcl3r.skadnetwork sourceapp=1220307907 I was hoping to get a postback after , but after a day, the postback is still not delivered. Any idea why the postback is not delivered? Thank you

I ran into a problem. When using Storekit1 to purchase an SKU, the user payment was successful, but StoreKit1 did return paymentCancelled to my App. I would like to know under what circumstances this problem may occur? How do I fix it? Thank you

I get crash reports which I can't reproduce when trying to present an SKStoreProductViewController : Fatal Exception: UIApplicationInvalidInterfaceOrientation Supported orientations has no common orientation with the application, and [SKStoreProductViewController shouldAutorotate] is returning YES No matter what app Deployment info orientation I try I can't get my SKStoreProductViewController shouldAutorotate property to return YES. It is always false. Does anyone knows why or how to get an SKStoreProductViewController to return shouldAutorotate YES?

My server is able to receive notifications for successful purchases. However, we are experiencing an issue where we do not receive any server notifications when a consumable product is refunded. Could you please help us verify if this behavior is expected? Also, is there a way to trigger a test refund notification for consumable products in the sandbox environment, so we can ensure our server is correctly set up to handle it?

My server's access to Apple's payment interface (buy. itunes. apple. com/verifiyReceipt) has been unresponsive since the end of March, and I have been searching for a long time without finding any issues. Normally, even if the data is incorrect, there is still a {"status": 21000} response. We are using Alibaba Cloud's virtual servers here. I don't know if Apple has made any adjustments to the interface. If anyone has encountered this problem, please kindly help to answer it. Thank you all.

I'm developing storekitV2, my app is providing the way to refund some product, and I use method below. func beginRefundRequest(in scene: UIWindowScene) async throws -> Transaction.RefundRequestStatus however when i call the method, the modal view presented but the view shows error with message 'cannot connect'. when I select retry button, something done with indicator and get same result. how can I solve this problem?

A customer of mine signed up for a free trial. I got a apple server notification with notification type DID_RENEW. What does that mean? Does that mean that they will be charged the subscription price now?

Hello Developer support, In one of our live application we have seen that users are purchasing weekly subscription and automatically they shifted to yearly product. Due to this we have received high revenue and also refunds afterwards. To prevent this we removed our yearly product from the sale. In App Store Connect we have seen activations for weekly product and convert to standard prices are yearly products. Also we have seen weird behavior of user getting trial for same product for three times. For developer support people I am sharing my app id - 1320373866 , and here is the video of our issue - https://drive.google.com/file/d/1DBHw8ivgql4eNoo8NC3xo5v4wgr8Oh7x/view?usp=sharing , Also attaching trial behavior screenshot.

We use Transaction.currentEntitlements in StokeKit 2 to unlock functionality based on a Non-Consumable IAP but we have a case involving a refund that seems wrong and I am trying to understand the interation between transactionId, originalTransactionId & revocationReason. The Context: We have a universal App on macOS and iOS that offers a shared Non-Consumable IAP. For this example I have named it "app.lifetime" On macOS we use StoreKit 2 and I am calling the Transaction.currentEntitlements and Transaction.all functions. On iOS we are still using StoreKit 1. This example customer: Originally purchased "app.lifetime" on 2024-10-27 Was refunded by Apple for "app.lifetime" on 2024-10-29 Re-purchased "app.lifetime on 2025-02-24 (I have seen an email receipt of this transaction but it never shows up in Transaction data) (all the above happened on the mac via StoreKit 2) The Transactions (all lightly redacted for privacy): on macOS the following is returned from Transaction.currentEntitlements... { "appTransactionId" : "...8123", "bundleId" : "app", "currency" : "USD", "deviceVerification" : "...", "deviceVerificationNonce" : "...", "environment" : "Production", "inAppOwnershipType" : "PURCHASED", "originalPurchaseDate" : 1729997808000, "originalTransactionId" : "...9955", "price" : 1, "productId" : "app.lifetime", "purchaseDate" : 1729997808000, "quantity" : 1, "signedDate" : 1740416289102, "storefront" : "USA", "storefrontId" : "143441", "transactionId" : "...7511", "transactionReason" : "PURCHASE", "type" : "Non-Consumable" } Note in the above example the originalTransactionId & transactionId are different. Transaction.all however returns both transactions: [ { "appTransactionId" : "...8123", "bundleId" : "app", "currency" : "USD", "deviceVerification" : "...", "deviceVerificationNonce" : "...", "environment" : "Production", "inAppOwnershipType" : "PURCHASED", "originalPurchaseDate" : 1729997808000, "originalTransactionId" : "...9955", "price" : 1, "productId" : "app.lifetime", "purchaseDate" : 1729997808000, "quantity" : 1, "revocationDate" : 1730224102000, "revocationReason" : 0, "signedDate" : 1740415969925, "storefront" : "USA", "storefrontId" : "143441", "transactionId" : "...9955", "transactionReason" : "PURCHASE", "type" : "Non-Consumable" }, { "appTransactionId" : "...8123", "bundleId" : "app", "currency" : "USD", "deviceVerification" : "...", "deviceVerificationNonce" : "...", "environment" : "Production", "inAppOwnershipType" : "PURCHASED", "originalPurchaseDate" : 1729997808000, "originalTransactionId" : "...9955", "price" : 1, "productId" : "app.lifetime", "purchaseDate" : 1729997808000, "quantity" : 1, "signedDate" : 1740416289102, "storefront" : "USA", "storefrontId" : "143441", "transactionId" : "...7511", "transactionReason" : "PURCHASE", "type" : "Non-Consumable" } ] Note here that the original transaction ("...9955") includes a revocationDate and revocationReason that match the expected refund but the secondary transaction that seems to match on all other details is missing the revocation info. Looking at the iOS SK1 receipt data to compare, after a receipt refresh I see only a single transaction "...9955" which includes the cancellation info and transaction "...7511" is not present at all. The impact of this is that on iOS we are considering the purchase void but on macOS we are following currentEntitlements and consdering it still valid. Calling the inApps/v1/history/... server API with the "...7511" transactionId that is shown in the currentEntitlements response returns the "...9955" transaction with the correct revocation status but "...7511" is no returned at all. To Summarise: currentEntitlements on macOS shows transaction "...7511" as active and with an originalTransactionId of "...9955" all on macOS includes both "...7511" as active and "...9955" as revoked iOS reciept data shows only "...9955" as revoked Server API shows only "...9955" as revoked event when explicitly called with "...7511" Neither of them show a more recent purchase the same customer made for the same IAP product. My questions are: Is this a StoreKit bug or am I mis-understanding something? If it's a bug how can I work around it to ensure revoked purchases aren't still appearing in currentEntitlements? Under what conditions can StoreKit generate multiple transactionIds for the same underlying originalTransactionId? I had assumed (and the docs suggest) this only happens for subscriptions but here it is happening for a Non-Consumable IAP. Why would transactionId "...7511" only be present on macOS/SK2 and not visible at all on iOS/SK1 or API? I don't understand why the latest IAP from 2025-02-24 that the customer assures me they made (and has shown me the receipt for is not showing up in the Transactions history at all. Any ideas?

Received error that does not have a corresponding StoreKit Error: Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase More details: Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-000A4DC10E51401E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unable to process your request."; dialog = { defaultButton = ok; explanation = "Please try again later.\n\n[Environment: Sandbox]"; initialCheckboxValue = 1; isFree = 1; "m-allowed" = 0; message = "Unable to process your request."; okButtonString = OK; }; failureType = ""; "m-allowed" = 0; metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; asnState = 0; dialogId = "MZCommerce.SystemError"; eventType = dialog; message = "Unable to process your re"; mtEventTime = "2025-07-28 12:34:22 Etc/GMT"; mtTopic = "xp_its_main"; options = ( OK ); }; pings = ( ); }, NSDebugDescription=Purchase Failed Server canceled the purchase} Received error that does not have a corresponding StoreKit Error: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=IND, NSUnderlyingError=0x1276116e0 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-000A4DC10E51401E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unable to process your request."; dialog = { defaultButton = ok; explanation = "Please try again later.\n\n[Environment: Sandbox]"; initialCheckboxValue = 1; isFree = 1; "m-allowed" = 0; message = "Unable to process your request."; okButtonString = OK; }; failureType = ""; "m-allowed" = 0; metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; asnState = 0; dialogId = "MZCommerce.SystemError"; eventType = dialog; message = "Unable to process your re"; mtEventTime = "2025-07-28 12:34:22 Etc/GMT"; mtTopic = "xp_its_main"; options = ( OK ); }; pings = ( ); }, NSDebugDescription=Purchase Failed Server canceled the purchase}}} Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=IND, NSUnderlyingError=0x1276116e0 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-000A4DC10E51401E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unable to process your request."; dialog = { defaultButton = ok; explanation = "Please try again later.\n\n[Environment: Sandbox]"; initialCheckboxValue = 1; isFree = 1; "m-allowed" = 0; message = "Unable to process your request."; okButtonString = OK; }; failureType = ""; "m-allowed" = 0; metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; asnState = 0; dialogId = "MZCommerce.SystemError"; eventType = dialog; message = "Unable to process your re"; mtEventTime = "2025-07-28 12:34:22 Etc/GMT"; mtTopic = "xp_its_main"; options = ( OK ); }; pings = ( ); }, NSDebugDescription=Purchase Failed Server canceled the purchase}}}

Hi everyone, I’m facing a recurring issue with my macOS app being rejected during App Store review, and I’d really appreciate any guidance. The subscription flow in my app is implemented using StoreKit, and everything works perfectly in our development environment using a StoreKit configuration file. It also behaves as expected in Sandbox testing and TestFlight — I even had few beta testers confirm that the subscription information is displayed correctly and the purchase flow completes without issues. All required subscription details are configured in App Store Connect: • Subscription duration and the description of the services offered • Price and price per unit where applicable • Paid apps agreement and related forms are correctly filled However, when the app is submitted for review, the subscription screen fails to display the expected information. From what I can tell, the product information fails to load from the App Store in the review environment — even though everything is working fine on our side. We’ve already submitted a video to Apple showing the subscription UI working in the Sandbox environment, but the app continues to be rejected under guideline 3.1.2 due to missing subscription info in the binary. Is anyone else experiencing similar behavior during review? Could there be a caching issue or delay in StoreKit syncing for newly configured products? Any help or suggestions are very welcome. Thanks in advance!

Our app cannot retrieve in-app purchase products from the App Store. We're getting a "storekit_no_response" error when attempting to fetch product information, despite having all products properly configured in App Store Connect. Error: IAPError(code: storekit_no_response, source: app_store, message: StoreKit: Failed to get response from platform., details: null) Verified product IDs match exactly what's in App Store Connect Confirmed we're using a Sandbox Test Account Checked that In-App Purchase capability is enabled Waited over 24 hours for product availability Tried multiple product ID formats This issue is preventing us from implementing subscription functionality in our app. We need assistance determining why StoreKit isn't responding to our product queries. Thank you for your help.