Hi,team:
I need to distribute an mdm configuration file containing the "ServiceManagementManagedLoginItems" service to a large number of company-supervised computers, where com.apple.servicemanagement only supports macOS 13.0+. However, I cannot effectively distinguish whether the device system where the mdm configuration file needs to be installed is greater than 13. Can I directly install the mdm configuration file on all devices? Will installing the mdm configuration file on devices less than 13 have any impact on the system or other configuration items in mdm? The description link of ServiceManagementManagedLoginItems is: https://developer.apple.com/documentation/devicemanagement/servicemanagementmanagedloginitems
Explore the intersection of business and app development. Discuss topics like device management, education, and resources for aspiring app developers.
Selecting any option will automatically load the page
Post
Replies
Boosts
Views
Activity
Apple iPad Air device failing to enroll through ABM with "failed to retrieve configuration" error. This error occurs while reaching Apple ABM for fetching MDM server enrollment details. When we checked console logs when enrolling the device we found following error:
default 13:54:07.229022+1000 teslad Error: Error Domain=MCCloudConfigurationErrorDomain Code=34004 "The cloud configuration server is unavailable or busy." UserInfo={NSLocalizedDescription=The cloud configuration server is unavailable or busy., CloudConfigurationErrorType=CloudConfigurationFatalError}
default 13:54:07.229120+1000 Setup Service completed
default 13:54:07.230096+1000 Setup Could not retrieve cloud configuration. Error: <Error domain: MCCloudConfigErrorDomain, code 33001>\
Feedback raised along with screenshot and console logs as well : FB17785513. Please analyse this issue and reply back to us.
Topic:
Business & Education
SubTopic:
Device Management
Tags:
iPad
Apple Business Manager
Device Management
I have created a jwt token with headers
{
'typ': 'JWT',
'alg': 'RS256'
}
and claim as :
{
'iss': dep server UUID from Accounts call,
'iat': epoc time in seconds,
'jti': random uuid,
'service_type': 'com.apple.maid'
}
And signed the token with private key created during DEP MDM server creation. On the device I see Verification error when tried to login with Managed Apple account. In ABM, Access management setting was set to Managed Devices /Supervised only. Any help would be appreciated.
Topic:
Business & Education
SubTopic:
Device Management
We're currently facing an issue with Intune not automatically updating/downloading the updated build/app to end-user ios devices. It's worth noting that we've recently migrated the Xamarin project to a .NET-style SDK in this version. Previously, the app used to update automatically without any problems. We'd appreciate it if you could help us understand what might be causing this issue.
What is the proper payload for the FDEFileVault?
Do I need to provide a user password in the payload to proceed with turning on the FileVault? Isn't that a privacy issue?
Why UserEntersMissingInfo does not work for me?
How to properly turn off FileVault - every try failed?
Below I attach tested payloads and results.
Test 1:
Enable: "On"
Result 1:
Error
ErrorCode: -319
LocalizedDescription: The ‘FileVault Settings’ payload could not be installed. User authentication failed.
Test 2:
Enable: "On"
Username: "username on a device"
Result 2:
Error
ErrorCode: -319
LocalizedDescription: The ‘FileVault Settings’ payload could not be installed. User authentication failed.
Test 3:
Enable: "On"
Username: "username on a device"
Password: "password of the user"
Result 3:
Success: FileVault turned On
Test 4:
After previously turning On FileVault successfully after restarting a machine.
Enable: "Off"
Result 4:
Fail: FileVault didn't turn off, but the profile in settings updated. The machine restart didn't help.
Test 5:
Enable: "On"
UserEntersMissingInfo: True
Result 5:
Error
ErrorCode: -319
LocalizedDescription: The ‘FileVault Settings’ payload could not be installed. User authentication failed.
Test 6:
Enable: "On"
Username: "username on a device"
UserEntersMissingInfo: True
Result 6:
Error
ErrorCode: -319
LocalizedDescription: The ‘FileVault Settings’ payload could not be installed. User authentication failed.
Test 7:
This is example payload from: https://developer.apple.com/documentation/devicemanagement/fdefilevault#Profile-Example
Defer: True
Enable: "On"
ShowRecoveryKey: True
UseKeychain: False
UseRecoveryKey: True
UserEntersMissingInfo: False
Result 7:
Success: FileVault turned On
Test 8:
Same as test 4, but after turning on like test 7.
Test 9:
Defer: True
Enable: "Off"
ShowRecoveryKey: True
UseKeychain: False
UseRecoveryKey: True
UserEntersMissingInfo: False
Result 9:
Fail: FileVault didn't turn off, but the profile in settings updated. The machine restart didn't help.
Test 10:
Defer: True
Enable: "Off"
ShowRecoveryKey: True
UseKeychain: False
UseRecoveryKey: True
UserEntersMissingInfo: True
Result 10:
Fail: FileVault didn't turn off, but the profile in settings updated. The machine restart didn't help.
Test 11:
Defer: True
Enable: "Off"
ShowRecoveryKey: True
UseKeychain: False
UseRecoveryKey: True
UserEntersMissingInfo: True
DeferForceAtUserLoginMaxBypassAttempts: 0
Result 11:
Fail: FileVault didn't turn off, but the profile in settings updated. The machine restart didn't help.
Test 12:
UserEntersMissingInfo: True
Enable: "Off"
Username: "username on a device"
Result 12:
Fail: FileVault didn't turn off, but the profile in settings updated. The machine restart didn't help.
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Enterprise
macOS
Business and Enterprise
Device Management
In the RequestRequiresNetworkTether property, the definition of “network-tethered” is unclear, and there seems to be a discrepancy between the actual behavior and the description in the documentation.
We would like to clarify the definition of the connection state that “network-tethered” means and the specific behavior requirements when the property is set to true.
Explanation of the document
The description “If true, the device must be network-tethered to run the command.
I was not sure whether it refers to “network connection” or “tethered communication” as the Japanese translation.
Actual operation verification results
The error message was “The device is not tethered. (MDMErrorDomain:12081)”.
Error occurs when only carrier communication is used
The following connection conditions work normally (as in the case of false)
Wifi communication
Combination of carrier communication and Wifi communication
Tethering communication
Combination of carrier communication and tethering communication
Tethering connection (both parent and child devices)
Inconsistencies
Although the document description could be interpreted as a simple network connection requirement, actual operation is limited only to carrier communications alone
Error message uses language regarding tethering, but actual tethering connection works fine
Topic:
Business & Education
SubTopic:
Device Management
Can I upload custom app onto the ABM? if yes then how can we install it into the user's devices?
Topic:
Business & Education
SubTopic:
General
We are experiencing a lot of problems deploying an enterprise app for in-house use since late January. All our iPads are managed by an MDM solution. It can take 10 or more attempts to successfully deploy the app. The deployment usually fails with the message "ASDErrorDomain error 854" among other messages. The company providing the MDM solution has no idea what causes this message or what it means. I suspect the error message is not generated by the MDM solutiion but rather gets passed through from iOS. After many attempts the installation may succeed suddenly, though, and the apps works as expected, but this may take weeks.
I have not done any changes to my development system. 'I am running XCode 15.3 with SDK version 17.4, the iPads are on iOS 18.3
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Enterprise
iPadOS
Business and Enterprise
Why is MDM camera restriction designed not to work on the lock screen?
Topic:
Business & Education
SubTopic:
Device Management
Recently, we have encountered some users who have been unable to open the enterprise signature application after upgrading to version 18.3.2, without an IPS file. Through system logs, we found that signature verification has occurred SecKeyVerifySignature failed: Error Domain=NSOSStatusErrorDomain Code=-50 "rsa_pub_crypt failed, ccerr=-7" UserInfo={numberOfErrorsDeep=0, NSDescription=rsa_pub_crypt failed, ccerr=-7} Waiting for the information, I will provide the obtained system logs below. The application package name that crashed is com. mobile. moonew
Topic:
Business & Education
SubTopic:
General
I'm the IT Admin in my company. We use Microsoft Intune, which is a Mobile Device Management tool, to manage our devices and apps. I created an app protection policy, restricting the data can only be shared between the allowed apps. For example, if our user want to copy the content in Outlook for iOS to WeChat or personal memo, the action will be blocked.
However, may be it's too strict, here is the scenario that we need to hadle: A user selected the content in the Outlook for iOS mail, and wanted to use the "translate" function to do translation. Before the app protection policy was deployed, he can do the translation successfully. And now, it's blocked.
Therefore, we need to find a way to exempt the app "Translate" so that users can do the translation successfully. We put the value "com.apple.Translate"(this is a package ID listed in the official document of Apple) to the exemption, but it's not working.
May I know what is the correct "value" for the iOS native Translate APP? I need to put this value to our app protection policy to exempt Translate app.
Thank you so much.
ReferenceError: ReadableStream is not defined
at Object. (/Users/anaadmin/Documents/AnaNewApp/node_modules/@expo/cli/node_modules/undici/lib/web/fetch/response.js:528:3)
at Module._compile (node:internal/modules/cjs/loader:1198:14)
at Object.Module._extensions..js (node:internal/modules/cjs/loader:1252:10)
at Module.load (node:internal/modules/cjs/loader:1076:32)
at Function.Module._load (node:internal/modules/cjs/loader:911:12)
at Module.require (node:internal/modules/cjs/loader:1100:19)
at require (node:internal/modules/cjs/helpers:119:18)
at Object. (/Users/anaadmin/Documents/AnaNewApp/node_modules/@expo/cli/node_modules/undici/lib/web/fetch/index.js:11:5)
at Module._compile (node:internal/modules/cjs/loader:1198:14)
at Object.Module._extensions..js (node:internal/modules/cjs/loader:1252:10)
After trying out all suggestions and different versions of tools such as XCode, nvm, yarn, node, etc., nothing works for me
i added :
<PROJECT_PATH>/node_modules/@langchain/core/dist/utils/stream.cjs - add const { ReadableStream } = require("web-streams-polyfill");
npm install web-streams-polyfill
Tried downgrading to Node 18 as well as various polyfills but haven't been able to get it to work
Following does not work in xcode
Delete your Podfile.lock (I like to use the command '-rm -rf Podfile.lock' on the terminal for this)
Delete your Pods folder (I like to use the command '-rm -rf Pods' in the terminal for this)
Delete your .xcworkspace
Pod install
Clear your project into XCode> Product> Clean Build Folder
i have tried
cd ios
pod install
Continuously i am getting same error.
Any one know, how to resolve this error
VPP API v2 returns 9609 "Unable to find the registered user." when I disassociate assets from an existing user.
Repro step:
1. Create user
POST https://vpp.itunes.apple.com/mdm/v2/users/create
{
"users": [
{
"clientUserId": "client-1",
"managedAppleId": "valid managed apple id"
}
]
}
=> user is associated
2. Retire user
POST https://vpp.itunes.apple.com/mdm/v2/users/retire
{
"users": [
{
"clientUserId": "client-1"
}
]
}
=> user is retired
3. Recreate user with the same clientUserId
POST https://vpp.itunes.apple.com/mdm/v2/users/create
{
"users": [
{
"clientUserId": "client-1",
"managedAppleId": "valid managed apple id"
}
]
}
=> user is associated
4. Associate asset
POST https://vpp.itunes.apple.com/mdm/v2/assets/associate
{
"assets": [
{
"adamId": "408709785"
}
],
"clientUserIds": [
"client-1"
]
}
=> asset associated
5. Disassociate asset
POST https://vpp.itunes.apple.com/mdm/v2/assets/disassociate
{
"assets": [
{
"adamId": "408709785"
}
],
"clientUserIds": [
"client-1"
]
}
=> {"errorNumber":9609,"errorMessage":"Unable to find the registered user."}
Notes
associate API works fine with the same payload.
disassociate work with v1 API.
can you make a profit with the seed program
Topic:
Business & Education
SubTopic:
General
Hi I am trying to develop Apple MDM solution as a vendor. I got the Vendor certificate from apple developer portal. When I was trying to generate the csr and upload to Portal (https://identity.apple.com/pushcert/) It says Invalid Certificate Signing Request. I had also tried to follow documentation (https://developer.apple.com/documentation/devicemanagement/setting-up-push-notifications-for-your-mdm-customers) but still the same error. Can anyone please guide how to generate the csr.
Topic:
Business & Education
SubTopic:
General
how can i generate MDM Push Certificate for my own MDM server. Please guide me on that.
Our organization is deploying passwordless authentication. Instead of using a password, employees must use the Microsoft Authenticator app to complete the login process.
Unfortunately, employees with passwordless authentication can't complete the login on the Wi-Fi Captive portal with SAML authentication. The reason is that when an employee switches to the Microsoft Authenticator app, the Apple CNA (Apple Network Captive Assistant) disappears. As a result, the authentication process breaks.
According to the https://developer.apple.com/news/?id=q78sq5rv source, iOS 14+ devices support the RFC-8908 standard. Unfortunately, we couldn't find a reliable source on how this feature works on iOS devices.
The question is: Is it possible to automatically forward Wi-Fi clients to the SAML authentication portal in the default browser app (for example, Safari) after connecting an employee to Wi-Fi?
This is in reference to the feedback ticket
: https://feedbackassistant.apple.com/draft/57929340, we would like to know if there are any test enterprise websites that Apple can suggest to test passkeys declaration.
I have created a configuration profile which basically just turns off notifications for Shortcuts app but I am unable to install it on my iPhone as I am getting the following error “This profile can be installed on a supervised device only” can someone please help me with this? Would also appreciate if you have another way to turn off shortcuts notifications permanently since when I turn it off via screen time it keeps turning itself ON every couple of days.
Topic:
Business & Education
SubTopic:
Device Management
How to test ManagedAppConfigurationProvider without MDM ?
Task { /* Configuration provider task */
for await configuration in configurationProvider.configurations(MyAppConfiguration.self) {
self.configuration = configuration ?? MyAppConfiguration.defaultConfiguration
}
}
Can the existence of a configuration be simulated, e.g. by storing a mocked configuration in UserDefaults? The UserDefaults key "com.apple.configuration.managed" seems not relevant here.
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Frameworks
Managed Settings
Device Management