Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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2 months pending enrollment
Hello, My organization enrollment in the Apple Developer Program has remained in "Your enrollment is being processed" since 3 July 2026 — eight weeks. Apple's published processing time for organization enrollments is two to four weeks, so this is well outside the expected timeframe, and I have received no communication explaining the delay. Enrollment ID: 92WKJ94M6U Could you please: Confirm which stage the enrollment is currently held at — D-U-N-S verification, legal entity verification, or signing authority review. Tell me exactly what is required from me to move it forward. I can provide any supporting documentation immediately, including our Chamber of Commerce registration certificate (visura camerale), VAT registration, and written proof of my signing authority for the company. Provide a case number for this request and an expected resolution date. This delay is blocking a project with a committed delivery date, so I would appreciate any expediting you are able to apply. Thank you, Mario Baldantoni
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Renewal payment repeatedly failing for Organization account — 5+ failed payment reviews, no explanation
Hi everyone, I'm hoping someone here has run into this and found a way through it, because Apple Support hasn't been much help so far. Background: We manage an Apple Developer Program Organization account for a healthcare startup. The membership itself is active and has existed for a while — we're simply trying to renew it. The issue: Every renewal payment attempt gets redirected to a "payment review," and every single review has since failed — 5 times in a row now, over more than a week. We've tried: A locally-issued card, paid from within the country of registration A different card issued in a different country, paid from that country Both cards, both regions — same result every time. No explanation is given for why the review fails, and no alternative payment method is offered. What we've already done: Contacted Apple Developer Support multiple times through the normal request form Explained the repeated failures and asked for the specific reason Asked for escalation beyond the standard review queue So far, we've gotten generic responses without any diagnostic detail on why the payment keeps getting flagged, and no indication of timeline. Why I think this isn't a card issue: Five consecutive failures across two completely different cards, banks, and countries strongly suggests the problem is on the review/account side, not the payment method itself. But without any feedback from Apple explaining what's actually being flagged, we're stuck guessing. This is currently blocking a completed, ready-to-submit app from being released, so the urgency is real on our side. Has anyone dealt with a payment review that kept failing repeatedly like this? Did you find out what actually triggers repeated review failures (billing address mismatch, name mismatch, something account-level)? Is there a way to reach a specialized billing/renewal team rather than the standard support queue? Did a specific action on your end (changing payment method type, updating account info, waiting a certain amount of time) actually resolve it? Any insight — even "this happened to us and here's roughly how long it took" — would genuinely help. Thanks in advance.
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Stuck in an infinite loop attempting to accept Developer Program invite
I accepted an invite sent to everyone else on my team to join the development team we're all participating in to test our app. I'm sent to this page: "Sign in to accept your invitation You have been invited to join a team in the Apple Developer Program. As a member, you'll have access to resources, such as beta software and App Store Connect, for creating and distributing apps for Apple platforms." And attempt to click the button labeled "Sign in with Apple Account". Doing so simply reloads this page, though. with no apparent option to proceed. I'm unfortunately blocked from participating now. How do I get around this and successfully accept the invite?
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Terminated under 3.2(f) with no warning and no specific reason. Petition under review. Team ID S9D9F72QF8, Case 20000145868954
Hello, Our developer account (Team ID S9D9F72QF8) was terminated on August 24 under Section 3.2(f) for "documented indications of fraudulent conduct." We received no prior warning, no pending termination notice, and to this day no specific reason: not which app, not which action, not which signal. This account was not a side project. Our whole company, our team's livelihood, and six live apps with real users were built on it. All of it stopped overnight. We take Apple's rules extremely seriously. We have never bought or manipulated reviews, ratings, or downloads, never used misleading metadata, and never operated any other developer account. We submitted a reinstatement petition (Case 20000145868954) with a compliance improvement plan, and we offered full supporting documentation, including our trade registry records and a notarized declaration that we have no connection to any other account. We are not asking Apple to skip its process. We are asking for two things any developer would ask for: Human review of our file and petition. The specific conduct at issue, so we can respond to it with evidence. If a mistake was made on our side, we want to know it, fix it, and prove the fix. If this is a false positive, we want the chance to show it. If anyone from App Review sees this, we would be grateful for any update on our case. And if other developers have resolved a similar situation, we would appreciate hearing what helped. Thank you for reading.
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URGENT: Website Requirements Resolved - Enrollment ID: Y5NQMPYLMV
Hello Apple Support Team, our company enrollment has been pending since august 7 following an initial rejection due to a missing website. We have now fully deployed our official company website and corporate emails. Everything is active and compliant with Apple Developer Program guidelines. Official website: https://www.erabox.ch Enrollment ID: Y5NQMPYLMV Previous Case ID: 20000148226372 This delay is heavily impacting our corporate operations. Please review our updated domain credentials and enable the payment phase on our account. Thank you
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Individual Developer Program enrollment not possible
Hi, I am German and living in Thailand. My current Apple account is set to Germany, that's why I made another account with location Thailand. But I cannot enroll in the program because my German drivers license or german passport is not accepted. Of course I don't have any Thai documents because I'm German with a German passport, but living in Thailand. How can I register for the Individual Developer Program? Thank you Christian
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Developer Program membership blocked for ~2 months after identity verification - no response from support
Cases #102940604493 and #102931443801 (same issue, 2 cases with tech team) Hi everyone, I'm hoping to get some traction on a Developer Program / account verification issue that has been stuck for about two months. Timeline: • ~3 months ago: purchased an Apple Developer Program membership to sign and distribute my macOS app. • ~2 months ago: tried to sign my app for the first time and couldn't - my team appears to be not configured / membership not fully active. • Opened a support case. Developer Support requested technical information about my app and logs, then another agent asked for identity documents, and I promptly submitted everything: passport, driver's license, utility bills, plus full details of my signing attempt and app description. • Since then: complete silence. No explanation of what the problem is, no next steps, no ETA - despite multiple follow-ups by email. Phone support is not an option for me: the Apple ID my enrollment is tied to is associated with Ukraine, and the callback option is unavailable for it, so email is my only channel - and it has gone quiet. I tried to call from my work account which is US based, but they said i need to cantact from the account i applied for apple dev program. Case IDs: #102940604493 and #102931443801 Could someone from Apple please take a look and help move this case forward, or at least tell me what is actually blocking my membership and possibility to sign my app with apple dev key? and what else is needed from me? Thank you! Appreciate your time! Best,
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Individual to Organization migration disappeared without being completed
Individual to Organization migration disappeared without being completed I first contacted Apple Developer Support by phone on August 21, 2026 to begin converting my Individual Apple Developer Program membership to an Organization membership. On August 27, a support request was opened for the migration: Case 20000149209912. On August 30, Developer Support confirmed that they understood I wanted to migrate my individual membership to a company membership and asked me to provide my valid 9-digit D-U-N-S number. I provided it that same day. On September 1, I received another response, but instead of an update on the migration, I was told there was an issue with the name associated with my developer account. I replied and clarified the issue. I then checked the Developer website and found that there was no longer any migration request showing as pending, but my membership had not been converted to an Organization. I also received a support survey after the support interaction was treated as completed. At this point, I am concerned that the migration request was closed without the migration actually being completed. Can Apple Developer Support please confirm whether there is still an active Individual-to-Organization migration associated with my account, or help restore or escalate the migration if it was closed prematurely? Case: 20000149209912
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Unable to enroll in Apple Developer Program – web and app both blocked
I’m trying to enroll as an Individual. On the Apple Developer website I receive: “Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.” In the Apple Developer app I receive: “This account can’t enroll with the app” and I’m redirected to the website. My Apple Account has been active for approximately two years. Two-factor authentication is enabled, my legal name, date of birth, address, phone number and country/region information are correct. I’m not using a VPN. I’m also unable to reach Developer Support because the contact page only offers a phone callback for my region, and the callback option is not working. Could Developer Program Support please review whether there is an enrollment or identity verification restriction on my Apple Account?
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Organization enrollment declined with no reason provided — 2 open support cases, no response
I enrolled my company Yasmina IT and Development LLC (Wyoming LLC) in the Apple Developer Program as an organization. The enrollment was declined and my account page now shows "Your enrollment request for your company has been declined." Company details: Legal Entity: Yasmina IT and Development LLC D-U-N-S: 141729385 Website: yasmina-it.com Valid EIN and passport on file Developer Support (Robert, case 102818588804) advised me to enroll as an individual instead, but provided no specific reason for the organization decline. I replied on March 19th asking for the rejection reason — no response. I opened a second case (30000003327016) on March 25th — also no response. I am not asking to bypass any requirements. I simply need the specific rejection reason so I can take the correct action. Has anyone experienced this and found a resolution?
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Enrollment fails with "An unknown error occurred" — Case ID 102950775627
I'm trying to complete Apple Developer Program enrollment and consistently hit the following error page: developer.apple.com/enroll/error — "We are unable to process your request. An unknown error occurred." This happens [at what step? — e.g., after submitting payment / after entity verification / immediately on clicking Enroll]. I've already opened a support case (ID: 102950775627) but haven't heard back. Has anyone else run into this, or found a workaround? Any guidance appreciated.
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ADP enrolment errors
We have been attempting to apply to the Apple Developer Program. Our application seemed to get stuck for over 3 and we were told after numerous queries that our application was approved. Since then we have consistently hit a 503 error when attempting to accept the T&Cs. This last situation has been ongoing since June with no sign of any resolution and support has been entirely unresponsive to multiple queries. Is this familiar to others? Any suggestions on how to move forward or at least get answers? Is it worthwhile to keep trying? Thanks all!
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Organization enrollment stuck on "Your enrollment is being processed" for 39 days
Hello, I submitted an Apple Developer Program enrollment as an organization on July 24, 2026. 39 days later, my account still shows "Your enrollment is being processed. Your enrollment ID is M4FJHZY948." Since submitting, I have received no document requests, no verification call, and no emails from Apple beyond the initial confirmation. I have checked spam and junk folders throughout. This is blocking App Store Connect setup for a release we have ready to submit. Could an Apple team member please review this enrollment and let me know whether anything is needed from my side? I can provide documentation or take a verification call at any time. Thank you.
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TestFlight Rejection
Hi, My App got rejected initially for not having an Admin username and password available for Apple to thoroughly text my app. I've added those details in and asked through the messaging service to re-submit my app for testing, but 2 days on the status is still saying 'Rejected'. How long does it normally take for an App to be re-submitted and tested again?
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Can't upload macOS app: legacy App ID prefix differs from Team ID (errors 91130, 90286)
I need Apple to update a legacy App ID prefix to match my Team ID, and my support case has gone unanswered. Posting here in hopes a code-signing engineer can advise or nudge it along. My app VHDLRef (bundle ID com.squishLogic.VHDLRef, Apple ID 418473744) dates back to my original individual developer account. The App ID's prefix is still the legacy value CN7ZHAEHF4, while my current team (squishLogic LLC) has Team ID R55F2X4J69. Certificates, Identifiers & Profiles confirms the prefix mismatch. The iOS app builds, uploads, and was just approved (v3.2), since iOS accepts an App ID prefix that differs from the Team ID. The macOS build of the same target is rejected at upload by App Store Connect: Error 91130: "Invalid Provisioning Profile ... Invalid 'com.apple.application-identifier' entitlement value." Error 90286: "the 'CN7ZHAEHF4.com.squishLogic.VHDLRef' value for the com.apple.application-identifier key ... isn't supported. This value should be a string that starts with your Team ID, followed by a dot, followed by the bundle ID." My understanding is that the Mac App Store requires application-identifier to be TeamID.bundleID, there is no self-service way to change an App ID prefix, and the fix is for Apple to update the prefix to R55F2X4J69. The app has no keychain items or keychain sharing (entitlements are empty), so no user data depends on the old prefix. Questions: (1) Is a prefix update the correct and available fix here? (2) Is there any developer-side workaround short of shipping the Mac app under a new bundle ID and losing universal purchase? (3) Any way to escalate the support case, given phone support is currently unavailable? Case number: 20000152117550
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Apple Developer Program Terminated Under Section 3.2(f) — No Response After Appeal and Support Requests
Hello Apple Developer Community and Apple Staff, I am seeking guidance regarding the termination of my Apple Developer Program membership under Section 3.2(f). I have been a legitimate developer operating and maintaining multiple applications on the App Store. My applications have been operating normally, with legitimate users, subscriptions, and revenue. I was therefore extremely surprised to receive a notice stating that my Apple Developer Program membership had been terminated due to alleged fraudulent conduct. I submitted an appeal and provided information explaining my situation. Unfortunately, the appeal was denied and I was informed that the decision was final. Since then, I have contacted Apple Developer Support again because I genuinely believe that this termination may have resulted from a misunderstanding, an incorrect account association, or another issue that I have not been made aware of. A new Developer Support case was created, but I have now been waiting for more than a week without receiving a substantive response. Developer Support Case ID: 20000147589124 I fully understand that account-specific matters cannot normally be resolved through the Developer Forums, and I am not asking the community to overturn Apple’s decision. I am simply hoping that an Apple Staff member can advise whether there is any appropriate escalation path, or help confirm whether my case can be forwarded to the relevant Developer Program team for a manual review. I am fully willing to cooperate with Apple and provide any information necessary to verify my identity, company, applications, payment history, account activity, or any other relevant information. This developer account is very important to our legitimate business, and I would sincerely appreciate an opportunity to understand what may have caused the termination and to correct any misunderstanding if one has occurred. Thank you for your time and assistance.
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2 months pending enrollment
Hello, My organization enrollment in the Apple Developer Program has remained in "Your enrollment is being processed" since 3 July 2026 — eight weeks. Apple's published processing time for organization enrollments is two to four weeks, so this is well outside the expected timeframe, and I have received no communication explaining the delay. Enrollment ID: 92WKJ94M6U Could you please: Confirm which stage the enrollment is currently held at — D-U-N-S verification, legal entity verification, or signing authority review. Tell me exactly what is required from me to move it forward. I can provide any supporting documentation immediately, including our Chamber of Commerce registration certificate (visura camerale), VAT registration, and written proof of my signing authority for the company. Provide a case number for this request and an expected resolution date. This delay is blocking a project with a committed delivery date, so I would appreciate any expediting you are able to apply. Thank you, Mario Baldantoni
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2
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0
Views
53
Activity
1d
Renewal payment repeatedly failing for Organization account — 5+ failed payment reviews, no explanation
Hi everyone, I'm hoping someone here has run into this and found a way through it, because Apple Support hasn't been much help so far. Background: We manage an Apple Developer Program Organization account for a healthcare startup. The membership itself is active and has existed for a while — we're simply trying to renew it. The issue: Every renewal payment attempt gets redirected to a "payment review," and every single review has since failed — 5 times in a row now, over more than a week. We've tried: A locally-issued card, paid from within the country of registration A different card issued in a different country, paid from that country Both cards, both regions — same result every time. No explanation is given for why the review fails, and no alternative payment method is offered. What we've already done: Contacted Apple Developer Support multiple times through the normal request form Explained the repeated failures and asked for the specific reason Asked for escalation beyond the standard review queue So far, we've gotten generic responses without any diagnostic detail on why the payment keeps getting flagged, and no indication of timeline. Why I think this isn't a card issue: Five consecutive failures across two completely different cards, banks, and countries strongly suggests the problem is on the review/account side, not the payment method itself. But without any feedback from Apple explaining what's actually being flagged, we're stuck guessing. This is currently blocking a completed, ready-to-submit app from being released, so the urgency is real on our side. Has anyone dealt with a payment review that kept failing repeatedly like this? Did you find out what actually triggers repeated review failures (billing address mismatch, name mismatch, something account-level)? Is there a way to reach a specialized billing/renewal team rather than the standard support queue? Did a specific action on your end (changing payment method type, updating account info, waiting a certain amount of time) actually resolve it? Any insight — even "this happened to us and here's roughly how long it took" — would genuinely help. Thanks in advance.
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2
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0
Views
89
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1d
Stuck in an infinite loop attempting to accept Developer Program invite
I accepted an invite sent to everyone else on my team to join the development team we're all participating in to test our app. I'm sent to this page: "Sign in to accept your invitation You have been invited to join a team in the Apple Developer Program. As a member, you'll have access to resources, such as beta software and App Store Connect, for creating and distributing apps for Apple platforms." And attempt to click the button labeled "Sign in with Apple Account". Doing so simply reloads this page, though. with no apparent option to proceed. I'm unfortunately blocked from participating now. How do I get around this and successfully accept the invite?
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2
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2
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305
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Terminated under 3.2(f) with no warning and no specific reason. Petition under review. Team ID S9D9F72QF8, Case 20000145868954
Hello, Our developer account (Team ID S9D9F72QF8) was terminated on August 24 under Section 3.2(f) for "documented indications of fraudulent conduct." We received no prior warning, no pending termination notice, and to this day no specific reason: not which app, not which action, not which signal. This account was not a side project. Our whole company, our team's livelihood, and six live apps with real users were built on it. All of it stopped overnight. We take Apple's rules extremely seriously. We have never bought or manipulated reviews, ratings, or downloads, never used misleading metadata, and never operated any other developer account. We submitted a reinstatement petition (Case 20000145868954) with a compliance improvement plan, and we offered full supporting documentation, including our trade registry records and a notarized declaration that we have no connection to any other account. We are not asking Apple to skip its process. We are asking for two things any developer would ask for: Human review of our file and petition. The specific conduct at issue, so we can respond to it with evidence. If a mistake was made on our side, we want to know it, fix it, and prove the fix. If this is a false positive, we want the chance to show it. If anyone from App Review sees this, we would be grateful for any update on our case. And if other developers have resolved a similar situation, we would appreciate hearing what helped. Thank you for reading.
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1
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110
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URGENT: Website Requirements Resolved - Enrollment ID: Y5NQMPYLMV
Hello Apple Support Team, our company enrollment has been pending since august 7 following an initial rejection due to a missing website. We have now fully deployed our official company website and corporate emails. Everything is active and compliant with Apple Developer Program guidelines. Official website: https://www.erabox.ch Enrollment ID: Y5NQMPYLMV Previous Case ID: 20000148226372 This delay is heavily impacting our corporate operations. Please review our updated domain credentials and enable the payment phase on our account. Thank you
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1
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83
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Individual Developer Program enrollment not possible
Hi, I am German and living in Thailand. My current Apple account is set to Germany, that's why I made another account with location Thailand. But I cannot enroll in the program because my German drivers license or german passport is not accepted. Of course I don't have any Thai documents because I'm German with a German passport, but living in Thailand. How can I register for the Individual Developer Program? Thank you Christian
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1
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130
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Can’t enroll in the apple developer
I can not enroll in the Apple develope , whenever I sign the agreement it take me to a page where it says” un error has occurred “
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28
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Developer Program membership blocked for ~2 months after identity verification - no response from support
Cases #102940604493 and #102931443801 (same issue, 2 cases with tech team) Hi everyone, I'm hoping to get some traction on a Developer Program / account verification issue that has been stuck for about two months. Timeline: • ~3 months ago: purchased an Apple Developer Program membership to sign and distribute my macOS app. • ~2 months ago: tried to sign my app for the first time and couldn't - my team appears to be not configured / membership not fully active. • Opened a support case. Developer Support requested technical information about my app and logs, then another agent asked for identity documents, and I promptly submitted everything: passport, driver's license, utility bills, plus full details of my signing attempt and app description. • Since then: complete silence. No explanation of what the problem is, no next steps, no ETA - despite multiple follow-ups by email. Phone support is not an option for me: the Apple ID my enrollment is tied to is associated with Ukraine, and the callback option is unavailable for it, so email is my only channel - and it has gone quiet. I tried to call from my work account which is US based, but they said i need to cantact from the account i applied for apple dev program. Case IDs: #102940604493 and #102931443801 Could someone from Apple please take a look and help move this case forward, or at least tell me what is actually blocking my membership and possibility to sign my app with apple dev key? and what else is needed from me? Thank you! Appreciate your time! Best,
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33
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Individual to Organization migration disappeared without being completed
Individual to Organization migration disappeared without being completed I first contacted Apple Developer Support by phone on August 21, 2026 to begin converting my Individual Apple Developer Program membership to an Organization membership. On August 27, a support request was opened for the migration: Case 20000149209912. On August 30, Developer Support confirmed that they understood I wanted to migrate my individual membership to a company membership and asked me to provide my valid 9-digit D-U-N-S number. I provided it that same day. On September 1, I received another response, but instead of an update on the migration, I was told there was an issue with the name associated with my developer account. I replied and clarified the issue. I then checked the Developer website and found that there was no longer any migration request showing as pending, but my membership had not been converted to an Organization. I also received a support survey after the support interaction was treated as completed. At this point, I am concerned that the migration request was closed without the migration actually being completed. Can Apple Developer Support please confirm whether there is still an active Individual-to-Organization migration associated with my account, or help restore or escalate the migration if it was closed prematurely? Case: 20000149209912
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21
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Unable to enroll in Apple Developer Program – web and app both blocked
I’m trying to enroll as an Individual. On the Apple Developer website I receive: “Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.” In the Apple Developer app I receive: “This account can’t enroll with the app” and I’m redirected to the website. My Apple Account has been active for approximately two years. Two-factor authentication is enabled, my legal name, date of birth, address, phone number and country/region information are correct. I’m not using a VPN. I’m also unable to reach Developer Support because the contact page only offers a phone callback for my region, and the callback option is not working. Could Developer Program Support please review whether there is an enrollment or identity verification restriction on my Apple Account?
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0
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214
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Enrollment Apple Developer Program
I need to kwnow about my enrollment time, Enrollment ID: 3DVMCD22BB thanks!
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22
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Organization enrollment declined with no reason provided — 2 open support cases, no response
I enrolled my company Yasmina IT and Development LLC (Wyoming LLC) in the Apple Developer Program as an organization. The enrollment was declined and my account page now shows "Your enrollment request for your company has been declined." Company details: Legal Entity: Yasmina IT and Development LLC D-U-N-S: 141729385 Website: yasmina-it.com Valid EIN and passport on file Developer Support (Robert, case 102818588804) advised me to enroll as an individual instead, but provided no specific reason for the organization decline. I replied on March 19th asking for the rejection reason — no response. I opened a second case (30000003327016) on March 25th — also no response. I am not asking to bypass any requirements. I simply need the specific rejection reason so I can take the correct action. Has anyone experienced this and found a resolution?
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9
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3
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261
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Enrollment fails with "An unknown error occurred" — Case ID 102950775627
I'm trying to complete Apple Developer Program enrollment and consistently hit the following error page: developer.apple.com/enroll/error — "We are unable to process your request. An unknown error occurred." This happens [at what step? — e.g., after submitting payment / after entity verification / immediately on clicking Enroll]. I've already opened a support case (ID: 102950775627) but haven't heard back. Has anyone else run into this, or found a workaround? Any guidance appreciated.
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0
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15
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ADP enrolment errors
We have been attempting to apply to the Apple Developer Program. Our application seemed to get stuck for over 3 and we were told after numerous queries that our application was approved. Since then we have consistently hit a 503 error when attempting to accept the T&Cs. This last situation has been ongoing since June with no sign of any resolution and support has been entirely unresponsive to multiple queries. Is this familiar to others? Any suggestions on how to move forward or at least get answers? Is it worthwhile to keep trying? Thanks all!
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0
Boosts
0
Views
22
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2d
Organization enrollment stuck on "Your enrollment is being processed" for 39 days
Hello, I submitted an Apple Developer Program enrollment as an organization on July 24, 2026. 39 days later, my account still shows "Your enrollment is being processed. Your enrollment ID is M4FJHZY948." Since submitting, I have received no document requests, no verification call, and no emails from Apple beyond the initial confirmation. I have checked spam and junk folders throughout. This is blocking App Store Connect setup for a release we have ready to submit. Could an Apple team member please review this enrollment and let me know whether anything is needed from my side? I can provide documentation or take a verification call at any time. Thank you.
Replies
0
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1
Views
27
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2d
TestFlight Rejection
Hi, My App got rejected initially for not having an Admin username and password available for Apple to thoroughly text my app. I've added those details in and asked through the messaging service to re-submit my app for testing, but 2 days on the status is still saying 'Rejected'. How long does it normally take for an App to be re-submitted and tested again?
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0
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10
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2d
Can't upload macOS app: legacy App ID prefix differs from Team ID (errors 91130, 90286)
I need Apple to update a legacy App ID prefix to match my Team ID, and my support case has gone unanswered. Posting here in hopes a code-signing engineer can advise or nudge it along. My app VHDLRef (bundle ID com.squishLogic.VHDLRef, Apple ID 418473744) dates back to my original individual developer account. The App ID's prefix is still the legacy value CN7ZHAEHF4, while my current team (squishLogic LLC) has Team ID R55F2X4J69. Certificates, Identifiers & Profiles confirms the prefix mismatch. The iOS app builds, uploads, and was just approved (v3.2), since iOS accepts an App ID prefix that differs from the Team ID. The macOS build of the same target is rejected at upload by App Store Connect: Error 91130: "Invalid Provisioning Profile ... Invalid 'com.apple.application-identifier' entitlement value." Error 90286: "the 'CN7ZHAEHF4.com.squishLogic.VHDLRef' value for the com.apple.application-identifier key ... isn't supported. This value should be a string that starts with your Team ID, followed by a dot, followed by the bundle ID." My understanding is that the Mac App Store requires application-identifier to be TeamID.bundleID, there is no self-service way to change an App ID prefix, and the fix is for Apple to update the prefix to R55F2X4J69. The app has no keychain items or keychain sharing (entitlements are empty), so no user data depends on the old prefix. Questions: (1) Is a prefix update the correct and available fix here? (2) Is there any developer-side workaround short of shipping the Mac app under a new bundle ID and losing universal purchase? (3) Any way to escalate the support case, given phone support is currently unavailable? Case number: 20000152117550
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1
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0
Views
47
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2d
Unable to comment on forum answer
Hi! I'm trying to comment on a forum post but I'm consistently encountering an error. See screenshot: UX-wise I wish my unpublished comment doesn't disappear upon errors. It forces me to copy-paste my text before clicking comment because there might be some error. My system: Firefox version version 154.0.1, Linux Mint 22.3.
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2
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69
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Ferramentas e Serviços para Desenvolvedores
Olá,queridos, gostaria de saber como entro no xcode pois sou novo desenvolvedor e Não estou conseguind, quando puderem me tirem essa duvida por favor, Grato! Atenciosamente Davi Santos.
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Apple Developer Program Terminated Under Section 3.2(f) — No Response After Appeal and Support Requests
Hello Apple Developer Community and Apple Staff, I am seeking guidance regarding the termination of my Apple Developer Program membership under Section 3.2(f). I have been a legitimate developer operating and maintaining multiple applications on the App Store. My applications have been operating normally, with legitimate users, subscriptions, and revenue. I was therefore extremely surprised to receive a notice stating that my Apple Developer Program membership had been terminated due to alleged fraudulent conduct. I submitted an appeal and provided information explaining my situation. Unfortunately, the appeal was denied and I was informed that the decision was final. Since then, I have contacted Apple Developer Support again because I genuinely believe that this termination may have resulted from a misunderstanding, an incorrect account association, or another issue that I have not been made aware of. A new Developer Support case was created, but I have now been waiting for more than a week without receiving a substantive response. Developer Support Case ID: 20000147589124 I fully understand that account-specific matters cannot normally be resolved through the Developer Forums, and I am not asking the community to overturn Apple’s decision. I am simply hoping that an Apple Staff member can advise whether there is any appropriate escalation path, or help confirm whether my case can be forwarded to the relevant Developer Program team for a manual review. I am fully willing to cooperate with Apple and provide any information necessary to verify my identity, company, applications, payment history, account activity, or any other relevant information. This developer account is very important to our legitimate business, and I would sincerely appreciate an opportunity to understand what may have caused the termination and to correct any misunderstanding if one has occurred. Thank you for your time and assistance.
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