Hello, I started my enrollment request for the Apple Developer Program about a week ago. After making the payment and submitting the requested documentation, I have not received any updates since then. Unfortunately, by mistake, I started a second enrollment request and made another payment. I was confused about the status of my initial payment and thought it had not gone through, which I believed was preventing my enrollment from being completed. However, I later realized that the first payment had been processed successfully, and I had unintentionally submitted a duplicate enrollment request and paid twice. This second enrollment attempt was submitted five days ago. After providing the required documentation, I again received no further updates. Three days ago, I also opened a support ticket regarding this issue, but I have not received any response so far. Could someone please help me understand the status of my enrollment requests and advise how the duplicate payment can be handled? Kind regards, Pablo.

I have a developer subscription with my username@workemail dot com and I'm trying to get an Enterprise Developer account with my .appleaccount.com address and it has been pending for a few weeks. I can't send in a support as it default to my work email and it won't take it.

Hi, I'm trying to understand how the external purchase token reporting flow is supposed to work. The documentation says: At launch and before every potential transaction, call the token(for:) function to request the external purchase tokens, using the token types ACQUISITION and SERVICES. Associate these tokens with a customer account on your server. Doc In another article, Apple says: To send a report, call the Send External Purchase Report endpoint for each token. Send reports in all of the following cases: To report a token, with line items, when a customer completes one or more transactions. To report a token, without line items, when a customer doesn’t complete any transactions. To report an unrecognized token, when you receive an App Store Server Notification about a token that you don’t have recorded in your system. To report duplicate ACQUISITION and SERVICES tokens. Doc I'm having trouble reconciling these requirements and would appreciate some clarification. My questions are: If I receive ACQUISITION and SERVICES tokens at app launch, but the user never attempts a purchase, should I eventually report those tokens without line items (case #2)? If so, when should that report be sent? If a user starts the purchase flow but abandons it (for example, closes the browser or cancels payment), should that token be reported without line items under case #2? If I receive a new SERVICES token that covers the same validity period as a previously stored token, should it be treated as a duplicate and reported immediately under case #4? Should I still store that token on my server? The documentation says to call the Send External Purchase Report endpoint "for each token." Does that mean every transaction must be reported against all relevant tokens, or only against the specific token associated with that transaction? An end-to-end example of the expected token lifecycle (request → store → use for transactions → report) would be very helpful. Any guidance or examples of the intended workflow would be greatly appreciated.

Hi all. I have been trying to enroll in the Apple Developer Program for around 2 months. I have made couple of payments and received order confirmation email saying order will be processed within 2 business days. I have received no further emails I can find. Can anyone please advice me how I can check the status of my enrollment or if something more is needed for my order to be processed. Many thanks.

hello We found that our app had a lot of crashes on iOS 26. The crash stack showed [CBXpcConnection _sendBarrier]. The following is the crash log: Thread 0 name: com.apple.main-thread (cpu_usage: 0.00%) 1 libsystem_kernel.dylib _semaphore_wait_trap (in libsystem_kernel.dylib) 2 libdispatch.dylib __dispatch_sema4_wait (in libdispatch.dylib) 3 libdispatch.dylib __dispatch_semaphore_wait_slow (in libdispatch.dylib) 4 CoreBluetooth -[CBXpcConnection _sendBarrier] (in CoreBluetooth) 5 CoreFoundation ___CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ (in CoreFoundation) 6 CoreFoundation ____CFXRegistrationPost_block_invoke (in CoreFoundation) 7 CoreFoundation __CFXRegistrationPost (in CoreFoundation) 8 CoreFoundation __CFXNotificationPost (in CoreFoundation) 9 Foundation -[NSNotificationCenter postNotificationName:object:userInfo:] (in Foundation) 10 UIKitCore ___47-[UIApplication _applicationDidEnterBackground]_block_invoke (in UIKitCore) 11 UIKitCore +[UIViewController _performWithoutDeferringTransitionsAllowingAnimation:actions:] (in UIKitCore) 12 UIKitCore -[UIApplication _applicationDidEnterBackground] (in UIKitCore) 13 UIKitCore ___101-[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:]_block_invoke_2 (in UIKitCore) 14 UIKitCore __UIScenePerformActionsWithLifecycleActionMask (in UIKitCore) 15 UIKitCore ___101-[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:]_block_invoke (in UIKitCore) 16 UIKitCore -[_UISceneLifecycleMultiplexer _performBlock:withApplicationOfDeactivationReasons:fromReasons:] (in UIKitCore) 17 UIKitCore -[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:] (in UIKitCore) 18 UIKitCore -[_UISceneLifecycleMultiplexer uiScene:transitionedFromState:withTransitionContext:] (in UIKitCore) 19 UIKitCore ___186-[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:]_block_invoke (in UIKitCore) 20 UIKitCore +[BSAnimationSettings(UIKit) tryAnimatingWithSettings:fromCurrentState:actions:completion:] (in UIKitCore) 21 UIKitCore __UISceneSettingsDiffActionPerformChangesWithTransitionContextAndCompletion (in UIKitCore) 22 UIKitCore -[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:] (in UIKitCore) 23 UIKitCore __64-[UIScene scene:didUpdateWithDiff:transitionContext:completion:]_block_invoke.218 (in UIKitCore) 24 UIKitCore -[UIScene _emitSceneSettingsUpdateResponseForCompletion:afterSceneUpdateWork:] (in UIKitCore) 25 UIKitCore -[UIScene scene:didUpdateWithDiff:transitionContext:completion:] (in UIKitCore) 26 UIKitCore -[UIApplicationSceneClientAgent scene:handleEvent:withCompletion:] (in UIKitCore) 27 FrontBoardServices __76-[FBSScene updater:didUpdateSettings:withDiff:transitionContext:completion:]_block_invoke.129 (in FrontBoardServices) 28 FrontBoardServices -[FBSScene _callOutQueue_maybeCoalesceClientSettingsUpdates:] (in FrontBoardServices) 29 FrontBoardServices -[FBSScene updater:didUpdateSettings:withDiff:transitionContext:completion:] (in FrontBoardServices) 30 FrontBoardServices __94-[FBSWorkspaceScenesClient _queue_updateScene:withSettings:diff:transitionContext:completion:]_block_invoke_2.cold.1 (in FrontBoardServices) 31 FrontBoardServices ___94-[FBSWorkspaceScenesClient _queue_updateScene:withSettings:diff:transitionContext:completion:]_block_invoke_2 (in FrontBoardServices) 32 FrontBoardServices -[FBSWorkspace _calloutQueue_executeCalloutFromSource:withBlock:] (in FrontBoardServices) 33 libdispatch.dylib __dispatch_client_callout (in libdispatch.dylib) 34 libdispatch.dylib __dispatch_block_invoke_direct (in libdispatch.dylib) 35 BoardServices ___BSSERVICEMAINRUNLOOPQUEUE_IS_CALLING_OUT_TO_A_BLOCK__ (in BoardServices) 36 BoardServices _BSServiceMainRunLoopSourceHandler (in BoardServices) 37 CoreFoundation ___CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ (in CoreFoundation) 38 CoreFoundation ___CFRunLoopDoSource0 (in CoreFoundation) 39 CoreFoundation ___CFRunLoopDoSources0 (in CoreFoundation) 40 CoreFoundation ___CFRunLoopRun (in CoreFoundation) 41 CoreFoundation __CFRunLoopRunSpecificWithOptions (in CoreFoundation) 42 GraphicsServices _GSEventRunModal (in GraphicsServices) 43 UIKitCore -[UIApplication _run] (in UIKitCore) 44 UIKitCore _UIApplicationMain (in UIKitCore) Thanks

I recently applied for an Apple Developer Program company account, but my enrollment request was declined. Unfortunately, the notice I received only stated that the request had been declined and did not provide any explanation or additional details regarding the reason for the rejection. Our organization is a legally registered, and I completed the enrollment process using our official organization information. Because of the lack of details, I’m unsure which part of the application may have caused the issue or what steps I need to take to resolve it. Since receiving the rejection notice, I have already contacted Apple Developer Support to request clarification, but I have not yet received a response. Has anyone experienced a similar situation? Were you able to determine the reason for the rejection or successfully reapply afterward? Is there any way to request more detailed feedback from Apple regarding the decision? Any advice or shared experience would be greatly appreciated.

My Enrollment ID: 74P7XBUXVP. I submitted the application on 25th May. The status remains ‘Pending’—'Your enrollment is being processed’, and I have not received any further instructions or payment link. The process is significantly impacting my project timeline. I don't have any contact to support via emails or otherwise. I would appreciate if the Apple Developer Enrollment Team review my case and find a resolution.

My Enrollment ID: 74P7XBUXVP and I submitted my application on 25th May. However, the status remains ‘Pending’—'Your enrollment is being processed’—and I have not received any further instructions or a payment link. The process is significantly impacting the release of my project timeline. I don't have any other way to contact support via email or otherwise; I'd appreciate it if you could review my case. Could Apple Developer Enrollment Team please escalate my case for resolution?

I recently initiated the process of migrating my account from an Individual Developer Account to and Organization one using my LLC. I have a DUNS number and submitted that along with requested documentation a while ago. It appears that my enrollment is stuck on a “Being processed” message, but I haven’t found a way to ensure that the documentation I provided is satisfactory for the requirements. Could someone confirm whether my enrollment is in the standard review queue or whether there are outstanding requirements I need to address?

Good Day, I've applied for enrollment on the Developer iPhone App and was asked to upload company and identity documentation (which I did within 24 hours) and the enrollment has been stuck since. I reached out to support and they said to please call them as they need to speak to me on the phone, however I am in a region where phone support is not available (only email). I've subsequently replied to the email and said this to support and they closed the ticket. I've previously applied for enrollment on the developer.apple.com and that enrollment was approved but after 2 weeks of waiting the payment was never collected by Apple and support closed the enrollment and advised me to enroll on the mobile app as it allows Apple Pay which will collect the fee immediately after approval. However now the mobile app enrollment is stuck. Anyone been through this who can advise me on what to do to get this resolved ? My project is delayed by 2 months because of this.

Just wondering if this is normal Your enrollment is being processed. Learn about developing for Apple platforms with free development resources. Email: [my email] Enrollment ID: 7W929TVJ45 If you have any questions or would like to withdraw your enrollment, contact us. How long are others waiting for this? Thanks :)

Hi, I have not received any communication for more than 5 days now in the request to be issued with D-U-N-S Number

Hi! We use external purchase API and have a question What should we do if we receive a notification about an unreported token in the middle of the month? Should we send the report immediately, or should we take note of the token and include it in the report at the scheduled time at the beginning of the month?

I recently applied for an Apple Developer Program company account, but my enrollment request was declined. The message I received only stated that the enrollment request had been declined. However, I did not receive any email or additional information explaining why the enrollment was rejected. My company is a legally registered business, and I completed the enrollment process using our company information. At this point, I'm unsure what part of the application caused the rejection or what I need to do to resolve it. Since receiving the rejection notice, I have contacted Apple Developer Support to ask for clarification, but I have not received a response. Has anyone experienced a similar situation? Were you able to find out the reason for the rejection or successfully reapply? Is there a way to request more detailed feedback from Apple regarding the decision? Any advice would be greatly appreciated.

Hi everyone, I’m stuck in Apple Support hell and hoping someone here has a workaround. I have a paid Developer account, but I cannot deploy to a physical device due to what looks like a persistent backend database glitch on Apple's side. The Issue: When I check "Automatically manage signing" in Xcode, Apple's servers generate a Provisioning Profile that is hardcoded with an old, orphaned Free Personal Team ID (T7...). This completely overrides my actual Paid Team ID (DP...), causing a permanent Bundle ID mismatch error. What I’ve already done (Zero local issues): Completely wiped my Mac’s Keychain (deleted all dev keys, certificates, and local provisioning profiles). Revoked all certificates in the Apple Developer Portal. Tried generating fresh certificates manually via CSR. Sent Apple Support a full-screen video proving the backend is injecting the wrong ID on a 100% sterile system. The Situation: I am 3 months into my paid subscription and haven't been able to use it. Apple Tier 2/3 engineering has the video evidence but has stopped responding to my status update requests. Has anyone successfully forced Apple's backend to "forget" an old personal team ID, or found any undocumented workaround that doesn't involve creating a brand new Apple ID and paying the $99 fee again? Thanks in advance.

Hello, I’m experiencing an issue with my Apple Developer Program organization enrollment and would appreciate help from Apple staff or anyone who has seen this behavior before. Summary of the issue: My organization enrollment appears to be approved, but the account is also showing a pending state, and I am unable to complete the final membership purchase step. When I sign in to the Apple Developer website and click “Purchase Membership”, I am required to re-enter all billing and organization details every time. After submitting the form, no payment is processed, and I am returned to the same “Purchase your membership” screen. The purchase never completes. This has been happening consistently for approximately two months. What I observe: Enrollment appears approved, but account is also stuck in a pending state No membership payment is ever successfully charged Each attempt to purchase resets the entire form No error message is shown Issue occurs on the Apple Developer website Problem persists across multiple attempts and sessions What it seems like: It appears my account is stuck in an inconsistent state where: The enrollment approval has been completed But the membership purchase is still treated as pending or not initiated And the purchase flow is not properly linking to the approved enrollment This results in an endless loop where I cannot activate the membership. Request: Could someone from Apple or the community please advise: Whether this is a known issue with enrollment/purchase state sync If there is a way to reset or clear a stuck pending membership state How this can be escalated to Apple Developer Program Operations / Enrollment team Whether manual intervention is required to complete activation This issue is currently blocking our application release timeline, so any guidance or escalation would be greatly appreciated. Case number (if relevant): 20000115519348 - 102885716444

Hello, I’m having an issue completing my Apple Developer Program organization enrollment and would appreciate help or escalation from Apple staff or anyone who has seen this before. Summary of the issue: My organization enrollment has been approved, but I am unable to complete the membership purchase. When I sign in to the Apple Developer website and click “Purchase Membership”, I am required to re-enter all billing and organization details each time. After submitting, the process does not complete, no payment is charged, and I am returned to the same “Purchase your membership” screen. This has been happening consistently for approximately two months. What I’ve observed: Enrollment status shows as approved No payment is ever successfully processed Each purchase attempt restarts the full form Issue occurs on the Apple Developer website Multiple attempts over time with the same result What it seems like: It appears my account is stuck in an incomplete or broken membership purchase state, where the approved enrollment is not correctly linked to a purchasable membership. Request: Could someone from Apple or the community advise on: Whether this is a known issue If there is a way to reset or clear a stuck membership purchase state How to escalate this to Apple Developer Program Operations / Enrollment team This issue is currently blocking our app release timeline, so any guidance would be greatly appreciated.

Hello, I recently enrolled in the Apple Developer Program. The payment was successfully processed, and I received the receipt/invoice from Apple. Around the same time, I also received an email asking me to upload identity verification documents. However, when I followed the upload link and signed in with my Apple ID, I was shown the following message: "You do not have permission to upload files for this account." Because of this, I was unable to upload the requested documents. Shortly afterward, I received an email stating that my enrollment had been withdrawn. I have already contacted Apple Developer Support, but so far I have only received the receipt/invoice emails and have not received any response regarding this issue. Has anyone experienced something similar before? If so, how was it resolved? Thank you.

Subject: Enrollment Status Inquiry - Web Order D004860417 Hello everyone, I submitted my Apple Developer Program enrollment, paid the fee, and provided the requested identity documents on May 23, 2026. As of June 1, my account status remains "Pending". Could you please review my application status and advise if any additional information or documentation is required to complete the verification? Web Order Number: D004860417 Invoice Number: MC73562815 Thank you, Aleksandr Sapozhnikov

Hello, I enrolled in the Apple Developer Program on April 8, 2026, and my membership status has remained Pending ever since — now over 55 days. I believe a refund I requested may have accidentally suspended or reset my application, and I urgently need this resolved as my app has already been live on the Google Play Store for over a month. Timeline of events Apr 8 — Submitted enrollment via the Apple Developer iOS app and completed the in-app payment (app-price-for-TR). Shortly after — Discovered that the developer website required a separate online payment. Made a second payment (web-price-for-TR) via the web portal, believing it to be required. Apr 20 — Concerned about being double-charged, I contacted Apple Support and requested a refund. The lower price (app-price-for-TR) was refunded. 1 June – present — Status remains "Pending." No enrollment confirmation received. Current situation: I have opened 3 support tickets regarding this issue. One has been responded to; the other two remain unanswered and open. In the meantime, colleagues of mine received their Apple Developer Program approval within a week and published their apps within three weeks. My app has been restricted to Android for over 55 days solely because of this stalled enrollment. Questions Did requesting the refund inadvertently cancel or freeze my enrollment? If so, do I need to re-enroll from scratch, or can my existing application be reactivated? Is there an escalation path beyond standard support tickets for time-sensitive cases like this? Any guidance from Apple staff or community members who have faced a similar situation would be greatly appreciated. Thank you.