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Sign in with Apple always fails with "The user canceled the authorization attempt" despite correct entitlement configuration
Hi all, I tried to implement Apple Login in my Expo App for iOS (as I also want to use Google login and Apple makes Apple login mandatory in this case). But I always get an error when I try to sign in. Problem Sign in with Apple never completes. The system sheet appears, the user taps "Continue", then the sheet shows "Sign up not completed" and the API returns: ASAuthorizationError with message "The user canceled the authorization attempt" (no error code is provided; the error object is otherwise empty) This happens on every attempt, with no user cancellation involved. What I have already verified App ID capability: APPLE_ID_AUTH is enabled with setting APPLE_ID_AUTH_APP_CONSENT = PRIMARY_APP_CONSENT (verified via App Store Connect API and visible as enabled in the Developer Portal UI). Provisioning profile: freshly generated AFTER enabling the capability. Decoded profile contains: com.apple.developer.applesigninDefault Signed binary: I downloaded the built IPA and inspected it. codesign -d --entitlements shows: com.apple.developer.applesignin = ["Default"] The embedded.mobileprovision inside the IPA is the newly generated one. No app extensions: the IPA contains no PlugIns directory, so there is no bundled extension missing the entitlement. Not account-specific: reproduced with two different Apple IDs (both with two-factor authentication enabled). Not bundle-ID or distribution-specific: reproduced with both com.enplace.app.dev (Ad Hoc) and com.enplace.recipes (App Store build distributed via TestFlight). No stale authorization: Settings > Apple Account > Sign in with Apple lists no entry for this app. Agreements: "Free Apps" agreement is active. Expected signInAsync() returns a credential with an identityToken. Actual Promise rejects with "The user canceled the authorization attempt" without any user cancellation, on every attempt, on all tested configurations. Environment Device: iPhone SE (Touch ID), iOS 26.5.2 Framework: React Native / Expo SDK 56 with expo-apple-authentication (wraps ASAuthorizationController; no custom native code involved) The app bundles no app extensions Capability was enabled on 2026-07-28; still failing on 2026-07-29 Has anyone found the actual cause for this? Several older threads describe the same symptom, but none of them ends with a resolution.
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572
Jul ’26
Sign in with Apple fails with AKAuthenticationError -7003 for our client ID — reproduced by App Review
Our app can no longer complete native Sign in with Apple: the system sheet appears, the user authenticates (Face ID / password succeeds), and the sheet then fails before any credential is returned to the app. Console shows AKAuthenticationError -7003 from the AppleAccount/AuthorizationServices stack. Details: App: "Antes y Después: Fotos" — bundle ID com.jpbaldi.antesydespues, live on the App Store Team ID: PZDWZHXF9V (individual membership) Implementation: ASAuthorizationController (via expo-apple-authentication), scopes full name + email; the identityToken is exchanged with our backend (Supabase). The failure happens inside the native sheet, before any token is issued. Reproducible across devices, networks and Apple IDs — and App Review reproduced it too: our build was rejected under 2.1(a) because the reviewer hit the same failure. It does not look device- or account-specific. What we've already tried, with no change: Removed and re-added the Sign in with Apple capability on the App ID in Certificates, Identifiers & Profiles, regenerated provisioning profiles, rebuilt and resubmitted. Verified com.apple.developer.applesignin (Default) is present in the shipped binary's entitlements. Fresh devices, different Apple IDs, different networks. As a workaround we shipped v1.0 with Sign in with Apple disabled (email/password only), so guideline 4.8 doesn't apply — but we want to restore it. Since -7003 appears to be returned server-side for our client ID rather than by anything in the app, is there any account-side registration state for the App ID that can be checked or reset? Has anyone resolved this exact error without creating a new App ID (not viable for a shipped app)? Feedback Assistant: FB23890204 (sysdiagnose + screen recording attached) Developer Support case ref: 102944296016
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Jul ’26
Sign in with Apple fails with "Sign-Up Not Completed" — reproduces for multiple independent Apple ID accounts, blocking App Store submission
App: Subio - Quản lý đăng ký Bundle ID: io.ausynclab.subio Team ID: DMB7A87LM9 App Store Connect App ID: 6785710632 SUMMARY Sign in with Apple in our app consistently fails during the account-creation flow with the system error "Sign-Up Not Completed" (shown by iOS's own native AuthenticationServices UI, before any of our app code runs). This has caused App Review to reject our app 5+ times over the past week (builds 16, 17, 19, 20, 21, 22), each citing Guideline 2.1(a) with this exact error. KEY EVIDENCE THIS IS SERVER-SIDE, NOT APP-SIDE The failure reproduces for TWO COMPLETELY INDEPENDENT Apple ID accounts: Our own developer test account (used repeatedly since build 16) Apple App Review's own test account/device (different devices each time: iPad Air 11" M3, iPad Air 11" M4, iPhone 17 Pro Max — running iPadOS 26.5.2 and iOS 27.0) Two unrelated accounts hitting the identical failure strongly suggests the issue is in our app's Sign-In-With-Apple server-side registration (tied to our Team ID/Bundle ID), not any individual user's account state. Our backend receives ZERO HTTP requests at the moment of failure, confirmed via server-side logging. This proves the failure occurs entirely within iOS's native account-creation sheet, before our JavaScript code (or the identityToken) is ever produced. TROUBLESHOOTING ALREADY COMPLETED (to save engineering time) We have verified all of the following are correctly configured, and the issue persists regardless: Bundle ID capability: APPLE_ID_AUTH is enabled with APPLE_ID_AUTH_APP_CONSENT = PRIMARY_APP_CONSENT (confirmed via App Store Connect API) Provisioning profile: App Store distribution type, contains com.apple.developer.applesignin entitlement (Default), correct Team ID Signing certificate: valid iOS Distribution cert, serial number matches the certificate linked to the provisioning profile in App Store Connect Entitlements embedded in the actual signed, submitted binary (extracted directly from the .ipa and inspected with codesign -d --entitlements) match expectations exactly Tried requesting full scopes (FULL_NAME + EMAIL), reduced scopes (FULL_NAME only), and zero scopes at all (requestedScopes: []) — the failure is identical in all three configurations Added a guard to prevent concurrent/duplicate calls to signInAsync() (in case of rapid double-taps) — failure persists Confirmed the failure occurs both when the button is presented inside a React Native Modal and when presented on a plain (non-modal) screen — ruling out a presentation-context conflict WHAT WE'D LIKE APPLE'S HELP WITH Please check, on your side, whether there is a stuck, incomplete, or corrupted Sign-In-With-Apple account-linking record associated with Bundle ID io.ausynclab.subio / Team ID DMB7A87LM9 that could be causing account-creation requests to fail at the server level. We are happy to provide additional logs, device details, or a screen recording if useful. We would greatly appreciate guidance, as this is blocking our very first App Store submission and we've been unable to identify anything further to fix from the client side. Thank you for your time.
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Jul ’26
Sign in with Apple fails "Sign up not completed" for all users — server-side App ID registration suspected (FB23839922)
Sign in with Apple consistently fails with the sheet error "Sign up not completed" for every user and device we have tested. The authorization sheet presents correctly (name/email choices are shown); the failure happens on completion, so no credential is returned to the app. We have eliminated all client-side and account-side causes and believe this is a server-side registration issue with our App ID, matching previously reported cases that were ultimately fixed on Apple's side (forums threads 716252, 122458, 750633). App details: Team ID: Q7BH7CYU67 Client ID (Bundle ID): com.hohomom.baby (App ID resource id RN35DS29UD) Native flow: ASAuthorizationController identity token verified via Firebase signInWithCredential; audience = the bundle ID (no web Services ID involved) Distribution: TestFlight (external), build 1.0 (1784386654) Feedback Assistant report (with sysdiagnose + akd log): FB23839922 Developer Support case: 102946147992 What we verified (all pass): Delivered IPA binary entitlements: com.apple.developer.applesignin = [Default] (via codesign -d --entitlements). Embedded provisioning profile carries the same entitlement (via security cms -D). Signed with a fresh App Store profile created after a capability reset. Developer portal: App ID has APPLE_ID_AUTH enabled as primary (APPLE_ID_AUTH_APP_CONSENT: PRIMARY_APP_CONSENT). We also disabled/re-enabled the capability and rebuilt — no change. Every embedded target now has the entitlement too — we found and fixed a bundled Controls app-extension (com.hohomom.baby.Controls) that was missing the Sign in with Apple entitlement, added it, rebuilt and re-uploaded. Still fails. App Store Connect: no pending agreements. Apple System Status: Sign in with Apple operational at test time. The tester's Apple ID and device are fine: Sign in with Apple works in third-party apps from other teams on the same device. Device-side: rebooted the iPhone and retried on both Wi-Fi and LTE — same failure. Device log evidence (log collect during a failed attempt): at the moment of the attempt, a freshly spawned akd repeatedly fails to fetch the GrandSlam configuration: akd [com.apple.authkit:core] Bag fetch failed! Error Domain=NSURLErrorDomain Code=-1008 URL: https://gsa.apple.com/grandslam/GsService2/lookup/v2 (x4 consecutive) Could an Apple engineer please check the server-side Sign in with Apple registration state for Team Q7BH7CYU67 / com.hohomom.baby and repair or re-provision it? Full details, the affected Apple ID email, and a sysdiagnose are in FB23839922. This is currently blocking our App Store submission (guideline 4.8). Thank you.
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Jul ’26
Sign Up Not Completed" for every new App ID on our team; older App ID works — FB23726069
Native Sign in with Apple fails with "Sign Up Not Completed" inside the AuthenticationServices sheet for every NEWLY registered App ID on our team (V4DCPCSM54) — including a clean-room probe App ID created via the ASC API with the capability enabled at creation — while an App ID registered in 2025 on the same team works. Entitlements, profiles, and capability config are all verified correct; capability toggle and fresh builds change nothing. This matches the server-side registration issue described in thread 790827. Filed as FB[23726069] with full details. Would appreciate DTS taking a look — this is currently blocking our App Store review (rejected 2.1(a)).
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Jul ’26
Sign in with Apple fails with AuthorizationError 1000 on a brand-new SIWA setup (TestFlight)
Hi all, I just enabled Sign in with Apple for my app for the first time. The app is built with FlutterFlow using its native Authenticate with Apple action. When I tap Sign in with Apple, nothing happens: the Apple authorization sheet never appears. To investigate further, I created a custom action that directly calls: SignInWithApple.getAppleIDCredential(...) and catches any exception. It consistently returns: SignInWithAppleAuthorizationException( AuthorizationErrorCode.unknown, The operation couldn't be completed. (Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1000) ) The app is distributed through TestFlight and the issue occurs on a real device. I'm wondering whether anyone has experienced the same behavior after enabling Sign in with Apple on a new App ID. If so: Did the issue resolve itself after some time? Was there any Apple-side propagation delay involved? Or was there an additional FlutterFlow or Apple Developer configuration that I might be missing? What I've already verified ✅ Sign in with Apple capability is enabled on the App ID. ✅ Distribution certificate is valid. ✅ Provisioning profile was regenerated after enabling the capability and lists Sign in with Apple under Enabled Capabilities. ✅ Firebase Authentication has the Apple provider enabled. ✅ Google Sign-In works correctly in the same TestFlight build. ✅ Tested only on a physical device via TestFlight. ✅ Rebuilt and redeployed the app from FlutterFlow after every configuration change. ✅ Disabled Firebase App Check enforcement for Authentication as a test (no change). Any suggestions or similar experiences would be greatly appreciated.
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279
Jul ’26
Sign in with Apple fails immediately with ASAuthorizationError.unknown (1000) — new team, capability enabled but never activates
On a physical device, the native Sign in with Apple sheet fails INSTANTLY with ASAuthorizationError.unknown (code 1000) — before any Apple account UI appears. It fails for every Apple ID we try. The app shows "Sign Up Not Completed". App ID: brp.sohsostory.app · Team: JZZUYHU3UU (a newly enrolled account) Already verified (config looks fully correct): "Sign in with Apple" capability is ENABLED on the App ID (Primary App consent), confirmed in both the Developer portal and via the App Store Connect API. The active distribution provisioning profile includes com.apple.developer.applesignin, and the built binary carries the entitlement. Program License Agreement is accepted. The SAME client code + backend works on a DIFFERENT (older) team's app, so this looks specific to this App ID / team — as if a server-side activation for a new team never completed. Questions: For a newly enrolled team, is there a known activation delay before Sign in with Apple starts working, and how long? Is there any additional step required to "activate" the capability beyond enabling it on the App ID and regenerating the profile? Has anyone resolved ASAuthorizationError.unknown that persisted for days on a new team? Environment: iOS (physical device), React Native / Expo, backend uses Apple as an OpenID provider (Supabase Auth).
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264
Jul ’26
Sign in with Apple – “Sign Up Not Completed” and “Invalid client” despite correct configuration
I’m experiencing the same “Sign Up Not Completed” issue with native Sign in with Apple. The authorization logs report “No applications were found with the provided Client ID” and “Invalid client”, although the App ID capability, provisioning profile, and signed application entitlement appear to be configured correctly. I submitted the requested information and sysdiagnose through Feedback Assistant. Feedback ID: FB23819378
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259
Jul ’26
Sign in with Apple -7003 with AKSQLError -6003 / "M2 missing" — Team U3KSLBV22Q (Feedback FB23839261)
@Paris X Pinkney — Looking for help with a team-scoped SIWA failure. Feedback ID: FB23839261 Bundle ID: com.yyssd Team ID: U3KSLBV22Q iOS: 26.5.2 (23F84) production Device: iPhone 13 (iPhone14,5) Failure window: 2026-07-19 14:51:28 – 14:51:40 +0800 (Beijing time) Symptom SIWA fails immediately after Face ID succeeds. The app sees ASAuthorizationError Code=1001. The system alert says "Sign-Up Not Completed". The same Apple ID on the same device works fine for SIWA in other teams' apps (e.g. Notion). akd failure chain (from sysdiagnose with AuthKit profile) [authkit:siwa] Encountered error while fetching developer team: Error Domain=AKSQLError Code=-6003 [authkit:siwa] No applications were found with the provided Client ID [authkit:siwa] Using personal credential state - 2, error - AKAuthenticationError Code=-7074 [authkit:core] Performing SRP request with context [AppleIDAuthSupport] setError: 2:M2 missing (bad password) [authkit:core] SRP authentication with server failed! [authkit:siwa] Error performing auth request: AKAuthenticationError Code=-7003 This is identical to the failure signature reported in thread 838075. What we've verified App Store Connect API: SIWA capability (APPLE_ID_AUTH + PRIMARY_APP_CONSENT) is enabled on the App ID Tried deleting & recreating the capability via API — same failure com.apple.developer.applesignin is in entitlements AND embedded provisioning profile (verified via security cms -D) Same failure on two different Apple IDs Tried deleting app + Reset Location & Privacy — same failure Removed SIWA from sibling App ID com.yyssd.game to eliminate prefix conflict — same failure iOS is production 26.5.2, not beta Notion (different team) works fine on same device with same Apple ID Diagnosis The AKSQLError -6003 "No applications were found with the provided Client ID" line strongly suggests that Apple's SIWA backend does not recognize com.yyssd as having SIWA enabled, even though App Store Connect API says otherwise. The two databases are out of sync. The subsequent setError: 2:M2 missing (bad password) is a phantom error — the SRP handshake fails because the backend can't find a valid credential state for (Apple ID, com.yyssd), not because the password is wrong. Ask Could DTS confirm whether the team-scoped SIWA provisioning state for Team U3KSLBV22Q can be re-initialized server-side? Happy to share the full sysdiagnose logarchive (already attached to FB23839261). Sysdiagnose: sysdiagnose_2026.07.19_15-32-28+0800_iPhone-OS_iPhone_23F84_2CBB9352-E02D-547E-9213-5C5C7514A41F.tar.gz Many thanks.
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Jul ’26
Sign in with Apple suddenly fails with Error 7003
Hello, our Sign in with Apple Button no longer works and throws an 7003 error. It worked a few days ago but suddenly fails. Any ideas how to fix this? Thanks in advance! plist: <dict> <key>com.apple.developer.applesignin</key> <array> <string>Default</string> </array> ... Code: var body: some View { VStack { SignInWithAppleButton(.signUp) { request in request.requestedScopes = [.fullName, .email] } onCompletion: { result in switch result { case .success(let authResults): handleSuccess(authorization: authResults) case .failure(let error): self.credentialFailure = true self.errorMessage = .appleSignInError logger.error("SIWA login failure: \(error)") } } .signInWithAppleButtonStyle(.white) .cornerRadius(GlobalValues.cornerRadius) } } Error: Authorization failed: Error Domain=AKAuthenticationError Code=-7003 "(null)" UserInfo={AKClientBundleID=com.our.app} ASAuthorizationController credential request failed with error: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1001 "(null)" SIWA login failure: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1001 "(null)"
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Jul ’26
Sign in with Apple fails with "Sign-Up not completed" (ASAuthorizationError 1001) for all apps of our team, on all devices — other teams' apps work fine
Sign in with Apple fails with the system alert "Sign-Up not completed" for every app belonging to our developer team, on every device we tested. The app itself only receives ASAuthorizationError code 1001 with an empty userInfo dictionary, so there is nothing actionable on the client side. We have systematically ruled out every configuration cause we could think of: Sign in with Apple capability is enabled on each App ID, set as primary (verified via the App Store Connect API) com.apple.developer.applesignin entitlement is present in the signed binaries and in the provisioning profiles (verified with codesign and security cms) Two-factor authentication is active on the test Apple ID No pending agreements (Paid Apps accepted; one of our apps is live on the App Store) Reproduction matrix — ALL of these combinations fail identically: Devices: two different physical devices (iPhone, iPad) Signing: development-signed AND TestFlight (App Store distribution) builds Network: Wi-Fi AND cellular App IDs: existing ones (capability enabled more than 48 hours ago) AND a minimal reproduction app whose App ID + capability were created minutes before the test Control test that WORKS: on the same devices, with the same Apple ID, a brand-new Sign in with Apple sign-up in App Store apps from other teams completes without any issue. The failure is therefore strictly scoped to apps of our team. The device log (log collect) shows the following akd sequence at the moment of every attempt: akd: [com.apple.authkit:siwa] Encountered error while fetching developer team: Error Domain=AKSQLError Code=-6003 akd: [com.apple.aaafoundation:log] Error fetching keychain items - NSOSStatusErrorDomain Code=-25300 "no matching items found" akd: [com.apple.authkit:siwa] Using personal credential state - 2, error - AKAuthenticationError Code=-7074 akd: [com.apple.AppleIDAuthSupport:general] AppleIDAuthSupport: setError: 2:M2 missing (bad password) akd: [com.apple.authkit:core] SRP authentication with server failed! (com.apple.AppleIDAuthSupport Code=2) akd: [com.apple.authkit:siwa] Error performing auth request: AKAuthenticationError Code=-7003 Given that a freshly created App ID reproduces the failure immediately while other teams' apps work on the same devices with the same Apple ID, this looks like a broken server-side Sign in with Apple provisioning/registration state for our team rather than anything we can fix ourselves. Has anyone seen this resolved? Is there anything on the account/team level that can get a team's Sign in with Apple provisioning re-initialized? Happy to share the Team ID and full .logarchive with Apple folks via DTS/support.
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Jul ’26
Sign in with Apple saying 'Sign-in not completed'
Whenever I go to sign in with Apple on my new app, I press Continue and it takes my Face ID, but it says 'Sign in not completed' right after and there is no debug details at all. How can I debug this? My Apple Account has 2FA, terms accepted, I have selected Sign in with Apple in the App ID Configuration, I don't know what the issue is.
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228
Jul ’26
Sign in with Apple: invalid_client on a correctly configured Services ID, and "Stop using Apple ID" fails with Invalid client on device — same team
Summary: invalid_client on a Services ID whose portal configuration is complete and correct, AND the same team's native App ID cannot be revoked from the iOS Settings UI ("Stop authorisation has failed - Invalid client"). Both started on 17 July 2026. Sign in with Apple on this App ID worked normally earlier the same day. Team ID: 8ASV5HF9RR Primary App ID: co.uk.2point45.calendarapp Services ID: co.uk.2point45.web Issue 1 (web): a request to the authorize endpoint with client_id set to the Services ID and redirect_uri set to a registered Return URL returns invalid_client. This reproduces with plain curl - no browser, no JS SDK, no popup, no scope, no nonce. The minimal request (response_type=code, response_mode=query) fails identically, so no application code is involved. Issue 2 (native): Settings > Apple Account > Sign in with Apple > [the app] > Stop using Apple ID returns "Stop authorisation has failed - Invalid client". This is the Settings app failing against the Sign in with Apple backend for the native App ID, with no third-party code in the path. sysdiagnose attached to the Feedback, captured with the Accounts/AuthKit profile installed. Already verified, so please don't return these as the cause: App ID has Sign in with Apple enabled and is set to "Enable as a primary App ID" Services ID has Sign in with Apple enabled, grouped to that primary App ID, with 6 Website URLs attached client_id is the Services ID, not the App ID redirect_uri is a character-for-character match of a registered Return URL Domains registered without a scheme; Return URLs registered with https TLS 1.2+ on all domains No domain association file uploaded, per the documentation ("You don't need to upload a file on your server to complete the registration process for domains and subdomains") Not applicable: no client secret JWT, refresh token or access token can be supplied, because this integration never calls the token endpoint. It uses Sign in with Apple JS with response_type=code id_token and verifies the returned id_token against the published JWKS. The failure is at the authorize endpoint, before any token exchange. The only portal changes between working and failing were: (1) creating the Services ID and selecting the App ID above as its Primary App ID, and (2) renaming the App ID's Description from the Xcode-generated default. No capabilities were changed.
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238
Jul ’26
Sign in with Apple works on device but fails in Simulator (AuthorizationError 1000) — App Review keeps rejecting
Sign in with Apple works correctly on a physical iPhone in my Capacitor-based app, but fails in the Simulator, and this appears to be causing repeated App Store review rejections. I'm trying to figure out how to get past review.... What happens On a physical iPhone, Sign in with Apple works as expected. In the Simulator, if the user signs into their Apple ID (Settings) and returns to the app, tapping "Sign up with Apple" fails immediately with: The operation couldn't be completed. (com.apple.AuthenticationServices.AuthorizationError error 1000.) (Screenshot attached.) The native Apple sheet never appears — the error returns right away. The actual problem Every time I submit to App Store review, the app gets rejected because Sign in with Apple fails for the reviewer — I believe they're testing in an environment (Simulator, or a device not signed into iCloud) where it returns error 1000. It works on real hardware, so I keep getting stuck in a review loop over something I can't reproduce on device. What I've already checked Sign In with Apple capability is present in Signing & Capabilities for both Debug and Release, and the entitlement is in the built product. The App ID has Sign In with Apple enabled in the Developer portal, and the Services ID / return URLs are configured for Clerk. Resolved an earlier iPad-specific issue where connectedScenes was empty (added a UIApplicationSceneManifest + AppDelegate.window fallback), so ASAuthorizationController now has a valid presentation anchor. Questions Is error 1000 (ASAuthorizationError.unknown) in the Simulator a known environment issue (e.g. no usable Apple ID for the authorization flow) rather than an app bug — given it works on physical devices? For anyone who has been rejected because Sign in with Apple failed in the reviewer's environment: what actually got you through review? Reviewer notes explaining it works on device? Replying in Resolution Center with a screen recording from a real device? Something else? Any guidance appreciated — I'd rather fix the root cause than keep resubmitting.
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584
Jul ’26
Token endpoint returns invalid_client for real authorization codes, but invalid_grant (client auth accepted) for identical credentials with a test code
Sign in with Apple (web flow) fails 100% reproducibly at the token exchange for our newly created identifiers. POST to https://appleid.apple.com/auth/token with a REAL authorization code → 400 {"error":"invalid_client"}. The exact same client_id + client_secret from the same production server with a dummy code → {"error":"invalid_grant"} — i.e. client authentication passes and only the code is rejected, as expected. 16/16 probe requests across both registered redirect_uris. The authorization phase succeeds (user completes the appleid.apple.com sheet; code arrives via form_post to the registered return URL) and the exchange happens within ~1 second, so code expiry is not the cause. client_secret is an ES256 JWT with correct iss/sub/aud, validity ~6 months, sent via client_secret_post with no Authorization header. I have reviewed TN3107 — none of the documented invalid_client causes fit, given the invalid_grant asymmetry above. Persisted 24+ hours and survived: recreating the Services ID under a new identifier with a freshly minted secret; toggling the Sign in with Apple capability off/on (as primary) on the App ID; re-saving the Services ID configuration (domains and both return URLs re-confirmed). Team ID: CGSLWL988T Primary App ID: app.bookagym (created 2026-07-10) Services ID: app.bookagym.signin (an earlier Services ID app.bookagym.web behaved identically) Key ID: C99J756C86 This looks like stuck or unpropagated server-side provisioning for these identifiers rather than a client-side error. Per the "Gathering required information for troubleshooting Sign in with Apple authorization and token requests" post, I have filed the full details (including the failing request with all parameter values and a long-lived client secret) in Feedback Assistant: FB23692739
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814
Jul ’26
Native Sign in with Apple in Capacitor + NextAuth
I'm building an iOS app using Capacitor with a Next.js 14 backend. Authentication currently uses: NextAuth Prisma Sign in with Apple Google Sign-In Magic Link The web version works correctly. For the native iOS app, tapping Continue with Apple currently opens the NextAuth endpoint (/api/auth/signin/apple), which launches the web authentication flow. App Review rejected the app because the Sign in with Apple flow leaves the native experience and opens a web view/browser during sign in. My goal is to keep Sign in with Apple fully native while continuing to use the same Prisma user database and authentication system used by the web application. What is Apple's recommended architecture for this scenario? Should I: Perform native Sign in with Apple in the Capacitor app. Send the returned identity token to my backend. Verify the token server-side. Create my own authenticated session instead of using the NextAuth Apple provider. Or is there another approach Apple recommends for hybrid apps using Capacitor? Any guidance would be greatly appreciated.
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288
Jul ’26
Sign in with Apple Failure, AKAuthenticationServerError=-24000
Apple Developer Support Request - Sign in with Apple Failure Date prepared: 2026-07-08 App name: LingJing / XiaoLing Bundle ID: com.jachymchen.xiaoling Apple Developer Team ID: 765B64SW9Z Platform: iOS Summary Sign in with Apple fails before the app receives a usable Apple identity token. The user-facing Apple system sheet ends with the Chinese alert "未完成注册" ("Sign Up Not Completed"). The app callback does not receive an identityToken, so our backend auth provider is not reached successfully. We reproduced the same failure in a minimal native Swift app that only uses AuthenticationServices and the same Bundle ID / provisioning profile, without Supabase or any app-specific backend code. This suggests the failure is likely in the Apple Sign in with Apple authorization flow, account/device state, or App ID/provisioning configuration recognized by Apple's auth services, rather than in our app's backend implementation. Environment Mac: macOS 26.5 Apple Silicon MacBook Pro Xcode 26.5 iPhone: Real device connected over USB Device name: 硬糖的iPhone iOS 26.5.1 Device UDID: 00008150-000344540C99401C App: Bundle ID: com.jachymchen.xiaoling App version currently used for testing: 0.1.0 App Store Connect app ID observed during TestFlight work: 6784075688 TestFlight build upload previously succeeded for version 0.1.0 build 2 Provisioning / Entitlements Checked Development provisioning profile: Profile name: XiaoLing Dev application-identifier: 765B64SW9Z.com.jachymchen.xiaoling com.apple.developer.applesignin: [Default] com.apple.developer.team-identifier: 765B64SW9Z get-task-allow: true keychain-access-groups includes: 765B64SW9Z.* com.apple.token Profile includes the test device UDID: 00008150-000344540C99401C Expiration: 2027-06-27 Distribution / TestFlight provisioning profile: Profile name: XiaoLing AppStore application-identifier: 765B64SW9Z.com.jachymchen.xiaoling com.apple.developer.applesignin: [Default] beta-reports-active: true get-task-allow: false Signed app entitlements were checked from the executable and matched the expected Bundle ID / Team ID / Sign in with Apple entitlement. Important note: Running codesign -d --entitlements :- XiaoLing.app against the .app bundle may print an "invalid entitlements blob" style result. Running codesign against the actual executable inside the .app is the useful check, and that showed the expected entitlements. Reproduction Steps Install and launch the iOS app with Bundle ID com.jachymchen.xiaoling on the real iPhone. Tap "Sign in with Apple". Complete the Apple ID system prompt. The Apple system flow fails and shows "未完成注册". The app does not receive a valid ASAuthorizationAppleIDCredential identity token. Observed Result The Apple authorization flow fails before returning a usable credential to the app. The system UI shows "未完成注册" ("Sign Up Not Completed"). Expected Result AuthenticationServices should return an ASAuthorizationAppleIDCredential with an identityToken so the app can continue its own backend sign-in. Key Device Logs Observed During real-device attempts, the following log lines appeared around the failure: AuthKit continuation-key-creation token is missing AppleIDAuthSupport: setError: 2:M2 missing (bad password) SRP authentication with server failed AUTH_ALERT_SIGN_UP_NOT_COMPLETED -> 未完成注册 AKRemoteViewController did complete with authorization (null) AKAuthenticationServerError Code=-24000 The private framework error code by itself is not enough to identify the root cause, but the flow consistently fails inside Apple's AuthKit / Apple ID authorization path before our app receives an identity token. Minimal Native Demo Test To exclude app-specific implementation and backend issues, we created a minimal native SwiftUI app using only: AuthenticationServices SignInWithAppleButton ASAuthorizationAppleIDProvider The same Bundle ID: com.jachymchen.xiaoling The same Team ID / provisioning entitlement setup No Supabase No custom backend No React Native No third-party auth library The minimal native demo produced the same user-facing failure: "未完成注册". This strongly suggests the issue is not caused by Supabase, nonce hashing, OAuth handling, React Native, or our app UI. The failure happens before any backend auth exchange can occur. Additional Context The tester tried another Apple ID and still reproduced the failure. The tester stated the Apple ID itself is otherwise usable. The app's Bundle ID is intended to be exactly: com.jachymchen.xiaoling We specifically checked for provisioning profile / Bundle ID mismatch and did not find a mismatch in the installed build. Questions for Apple Developer Support Can Apple check whether App ID 765B64SW9Z.com.jachymchen.xiaoling has any server-side Sign in with Apple configuration issue? Can Apple explain what conditions produce: AUTH_ALERT_SIGN_UP_NOT_COMPLETED AKAuthenticationServerError Code=-24000 "M2 missing (bad password)" "AuthKit continuation-key-creation token is missing" in a native AuthenticationServices Sign in with Apple flow? Is there any known issue on iOS 26.5.1 or with development-signed apps where Sign in with Apple fails before returning an ASAuthorizationAppleIDCredential? Are there account-level or device-level requirements beyond normal Apple ID login that can cause Sign in with Apple to show "Sign Up Not Completed"? Can Apple verify whether this Bundle ID / Team ID is correctly enabled for Sign in with Apple on Apple's backend? Minimal Code Shape Used for Native Demo The native demo used a standard SignInWithAppleButton: SignInWithAppleButton(.signIn) { request in request.requestedScopes = [.fullName, .email] } onCompletion: { result in switch result { case .success(let authorization): // Check authorization.credential as ASAuthorizationAppleIDCredential // and read identityToken. case .failure(let error): // Log NSError domain, code, localizedDescription, and userInfo. } } Support Request Please help determine why Apple's Sign in with Apple authorization flow fails for Bundle ID com.jachymchen.xiaoling before returning a credential, despite the app having the Sign in with Apple entitlement and matching provisioning profile / Bundle ID.
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Jul ’26
Sign In with Apple: AuthorizationError 1000, empty userInfo, delegate never receives authorization
Subject: Sign In with Apple consistently fails with AuthorizationError 1000 (empty userInfo) immediately after successful biometric authentication — native delegate logging confirms failure occurs before authorization is returned to app App ID: com.andresalecina.vant
Team ID: C6GK7Z5GY2
Services ID: com.andresalecina.vant.signin Summary:
Sign In with Apple fails 100% of the time in our native iOS app (Capacitor 7 wrapper) with error code 1000 and completely empty userInfo. The native authentication sheet displays correctly and the user completes Face ID successfully, but authentication fails immediately afterward. Critical new evidence (delegate-level logging):
We instrumented both ASAuthorizationControllerDelegate callback methods directly with NSLog to determine exactly where the failure occurs: authorizationController(controller:didCompleteWithAuthorization:) — never fires. Confirmed across multiple fresh test attempts. authorizationController(controller:didCompleteWithError:) — fires every time, receiving: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1000 "(null)" with completely empty userInfo. This confirms the failure originates inside AuthenticationServices itself, before any authorization object is ever returned to our app. Our app code is not receiving a token, credential, or authorization of any kind to process — there is nothing for our code to mishandle. Everything already verified clean on our end: Sign In with Apple capability present in Xcode target and confirmed in Apple Developer Portal (Primary App ID, not grouped) Entitlement com.apple.developer.applesignin confirmed present in both the development-signed binary and the App Store distribution provisioning profile Team ID in the compiled binary matches the entitlement (verified via codesign -dv and codesign -d --entitlements) Provisioning profile freshly regenerated after capability was added Apple Developer Program License Agreement and Developer Agreement both fully accepted, no pending items Reproduces identically on two separate physical devices (one iOS 27 beta, one non-beta), on both WiFi and cellular Reproduces with a completely clean Apple ID test account (no prior Family Sharing/managed account involvement, confirmed adult standard account) Device clock, timezone, and Screen Time/Content & Privacy Restrictions confirmed not a factor Native plugin code reviewed line-by-line: uses stock ASAuthorizationAppleIDProvider().createRequest(), standard .fullName/.email scopes only, robust presentation anchor resolution (no detached/fake UIWindow) Timeline:
The Sign In with Apple capability was added to this App ID within the past 24–48 hours (it was missing entirely on our initial rejected App Store submission). Error 1000 has persisted consistently across many rebuilds since the capability was added, which raises the possibility of a propagation delay on Apple's authentication backend, but this has now exceeded typical propagation windows for other capabilities we've observed (Push Notifications, Associated Domains). What we're asking:
Can you verify, on Apple's side, whether App ID com.andresalecina.vant under Team C6GK7Z5GY2 is fully provisioned and active on Apple's Sign In with Apple authentication backend? All client-side, code-side, and account-side factors we can verify are confirmed correct; the delegate-level logging above confirms the failure is occurring before any authorization is returned to the client, which points to a state on Apple's servers that isn't visible to us through the standard Developer Portal UI. Happy to provide device sysdiagnose logs, the full Xcode archive, or a minimal reproduction project (bare SwiftUI, no Capacitor/Supabase) if useful.
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Jul ’26
Sign in with Apple for web - is a published App Store app required, or just an App ID?
I'm implementing Sign in with Apple for a web-only service (Services ID associated with a primary App ID, plus a private key for the client secret JWT). Before I finalize the setup I want to confirm one prerequisite, because two of Apple's own pages give different answers. "Configuring your environment for Sign in with Apple" states that to authenticate users with a web service you must have an existing app in the App Store that uses Sign in with Apple: https://developer.apple.com/documentation/signinwithapple/configuring-your-environment-for-sign-in-with-apple "Configure Sign in with Apple for the web" (Account Help) only says to associate your website with an existing primary App ID enabled for Sign in with Apple — i.e., just a registered identifier, with no mention of a published app: https://developer.apple.com/help/account/capabilities/configure-sign-in-with-apple-for-the-web/ My question: for a web-only service, is a published (or in-review) App Store app actually required, or is a registered App ID identifier with the Sign in with Apple capability enabled sufficient on its own? And if a published app isn't required, is the "existing app in the App Store" wording just meant to describe the App ID rather than a live listing? I've contacted Developer Support and was pointed back to the general docs, which are the source of the contradiction rather than the answer, so I'm hoping an engineer or someone who has shipped a web-only setup can confirm which prerequisite governs. Thanks in advance.
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Jul ’26
Sign in with Apple app transfer: recovering legacy users without stored old team-scoped sub
Hello, We recently transferred our iOS app to a different Apple Developer team. App Store URL: https://apps.apple.com/kr/app/id6759354260 Bundle ID: com.kimchisushi.app Our app uses Sign in with Apple. In our legacy implementation, some existing Apple login users were stored in our backend by email only. For those users, we did not store the original team-scoped Apple user identifier (sub). The app transfer has already been completed, and we are currently within the 60-day migration window. For many users, the migration path is clear: If we have the old team-scoped sub, we can generate or exchange the transfer identifier according to Apple’s migration documentation. If a user signs in after the transfer and the identity token contains transfer_sub, we may be able to use that claim to complete the migration. However, our difficult case is this: Some legacy users used Sign in with Apple with Hide My Email / Private Relay. For those users, we only have the old private relay email address in our database. We do not have their old team-scoped sub. Questions: If we do not have the old team-scoped sub, is there any Apple-supported way to recover or map those legacy users using the old private relay email address? During the 60-day migration window, if one of these users signs in again after the app transfer, will the identity token include transfer_sub even if we did not generate a transfer identifier for that user before the transfer? If the identity token includes transfer_sub, is there any Apple-supported way to correlate that transfer_sub back to the user’s old private relay email address or old app account when the old sub was never stored? If the answer is no, is the recommended recovery path to implement our own account recovery / account relinking flow for these users? We understand that the Apple user identifier (sub) should have been stored as the stable identifier, and that email should not be treated as stable. We are trying to confirm whether there is any official recovery path for the subset of legacy users where the old sub was not stored before the app transfer. Thank you.
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Jun ’26
Sign in with Apple always fails with "The user canceled the authorization attempt" despite correct entitlement configuration
Hi all, I tried to implement Apple Login in my Expo App for iOS (as I also want to use Google login and Apple makes Apple login mandatory in this case). But I always get an error when I try to sign in. Problem Sign in with Apple never completes. The system sheet appears, the user taps "Continue", then the sheet shows "Sign up not completed" and the API returns: ASAuthorizationError with message "The user canceled the authorization attempt" (no error code is provided; the error object is otherwise empty) This happens on every attempt, with no user cancellation involved. What I have already verified App ID capability: APPLE_ID_AUTH is enabled with setting APPLE_ID_AUTH_APP_CONSENT = PRIMARY_APP_CONSENT (verified via App Store Connect API and visible as enabled in the Developer Portal UI). Provisioning profile: freshly generated AFTER enabling the capability. Decoded profile contains: com.apple.developer.applesigninDefault Signed binary: I downloaded the built IPA and inspected it. codesign -d --entitlements shows: com.apple.developer.applesignin = ["Default"] The embedded.mobileprovision inside the IPA is the newly generated one. No app extensions: the IPA contains no PlugIns directory, so there is no bundled extension missing the entitlement. Not account-specific: reproduced with two different Apple IDs (both with two-factor authentication enabled). Not bundle-ID or distribution-specific: reproduced with both com.enplace.app.dev (Ad Hoc) and com.enplace.recipes (App Store build distributed via TestFlight). No stale authorization: Settings > Apple Account > Sign in with Apple lists no entry for this app. Agreements: "Free Apps" agreement is active. Expected signInAsync() returns a credential with an identityToken. Actual Promise rejects with "The user canceled the authorization attempt" without any user cancellation, on every attempt, on all tested configurations. Environment Device: iPhone SE (Touch ID), iOS 26.5.2 Framework: React Native / Expo SDK 56 with expo-apple-authentication (wraps ASAuthorizationController; no custom native code involved) The app bundles no app extensions Capability was enabled on 2026-07-28; still failing on 2026-07-29 Has anyone found the actual cause for this? Several older threads describe the same symptom, but none of them ends with a resolution.
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Jul ’26
Sign in with Apple fails with AKAuthenticationError -7003 for our client ID — reproduced by App Review
Our app can no longer complete native Sign in with Apple: the system sheet appears, the user authenticates (Face ID / password succeeds), and the sheet then fails before any credential is returned to the app. Console shows AKAuthenticationError -7003 from the AppleAccount/AuthorizationServices stack. Details: App: "Antes y Después: Fotos" — bundle ID com.jpbaldi.antesydespues, live on the App Store Team ID: PZDWZHXF9V (individual membership) Implementation: ASAuthorizationController (via expo-apple-authentication), scopes full name + email; the identityToken is exchanged with our backend (Supabase). The failure happens inside the native sheet, before any token is issued. Reproducible across devices, networks and Apple IDs — and App Review reproduced it too: our build was rejected under 2.1(a) because the reviewer hit the same failure. It does not look device- or account-specific. What we've already tried, with no change: Removed and re-added the Sign in with Apple capability on the App ID in Certificates, Identifiers & Profiles, regenerated provisioning profiles, rebuilt and resubmitted. Verified com.apple.developer.applesignin (Default) is present in the shipped binary's entitlements. Fresh devices, different Apple IDs, different networks. As a workaround we shipped v1.0 with Sign in with Apple disabled (email/password only), so guideline 4.8 doesn't apply — but we want to restore it. Since -7003 appears to be returned server-side for our client ID rather than by anything in the app, is there any account-side registration state for the App ID that can be checked or reset? Has anyone resolved this exact error without creating a new App ID (not viable for a shipped app)? Feedback Assistant: FB23890204 (sysdiagnose + screen recording attached) Developer Support case ref: 102944296016
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Jul ’26
Sign in with Apple fails with "Sign-Up Not Completed" — reproduces for multiple independent Apple ID accounts, blocking App Store submission
App: Subio - Quản lý đăng ký Bundle ID: io.ausynclab.subio Team ID: DMB7A87LM9 App Store Connect App ID: 6785710632 SUMMARY Sign in with Apple in our app consistently fails during the account-creation flow with the system error "Sign-Up Not Completed" (shown by iOS's own native AuthenticationServices UI, before any of our app code runs). This has caused App Review to reject our app 5+ times over the past week (builds 16, 17, 19, 20, 21, 22), each citing Guideline 2.1(a) with this exact error. KEY EVIDENCE THIS IS SERVER-SIDE, NOT APP-SIDE The failure reproduces for TWO COMPLETELY INDEPENDENT Apple ID accounts: Our own developer test account (used repeatedly since build 16) Apple App Review's own test account/device (different devices each time: iPad Air 11" M3, iPad Air 11" M4, iPhone 17 Pro Max — running iPadOS 26.5.2 and iOS 27.0) Two unrelated accounts hitting the identical failure strongly suggests the issue is in our app's Sign-In-With-Apple server-side registration (tied to our Team ID/Bundle ID), not any individual user's account state. Our backend receives ZERO HTTP requests at the moment of failure, confirmed via server-side logging. This proves the failure occurs entirely within iOS's native account-creation sheet, before our JavaScript code (or the identityToken) is ever produced. TROUBLESHOOTING ALREADY COMPLETED (to save engineering time) We have verified all of the following are correctly configured, and the issue persists regardless: Bundle ID capability: APPLE_ID_AUTH is enabled with APPLE_ID_AUTH_APP_CONSENT = PRIMARY_APP_CONSENT (confirmed via App Store Connect API) Provisioning profile: App Store distribution type, contains com.apple.developer.applesignin entitlement (Default), correct Team ID Signing certificate: valid iOS Distribution cert, serial number matches the certificate linked to the provisioning profile in App Store Connect Entitlements embedded in the actual signed, submitted binary (extracted directly from the .ipa and inspected with codesign -d --entitlements) match expectations exactly Tried requesting full scopes (FULL_NAME + EMAIL), reduced scopes (FULL_NAME only), and zero scopes at all (requestedScopes: []) — the failure is identical in all three configurations Added a guard to prevent concurrent/duplicate calls to signInAsync() (in case of rapid double-taps) — failure persists Confirmed the failure occurs both when the button is presented inside a React Native Modal and when presented on a plain (non-modal) screen — ruling out a presentation-context conflict WHAT WE'D LIKE APPLE'S HELP WITH Please check, on your side, whether there is a stuck, incomplete, or corrupted Sign-In-With-Apple account-linking record associated with Bundle ID io.ausynclab.subio / Team ID DMB7A87LM9 that could be causing account-creation requests to fail at the server level. We are happy to provide additional logs, device details, or a screen recording if useful. We would greatly appreciate guidance, as this is blocking our very first App Store submission and we've been unable to identify anything further to fix from the client side. Thank you for your time.
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Jul ’26
Sign in with Apple fails "Sign up not completed" for all users — server-side App ID registration suspected (FB23839922)
Sign in with Apple consistently fails with the sheet error "Sign up not completed" for every user and device we have tested. The authorization sheet presents correctly (name/email choices are shown); the failure happens on completion, so no credential is returned to the app. We have eliminated all client-side and account-side causes and believe this is a server-side registration issue with our App ID, matching previously reported cases that were ultimately fixed on Apple's side (forums threads 716252, 122458, 750633). App details: Team ID: Q7BH7CYU67 Client ID (Bundle ID): com.hohomom.baby (App ID resource id RN35DS29UD) Native flow: ASAuthorizationController identity token verified via Firebase signInWithCredential; audience = the bundle ID (no web Services ID involved) Distribution: TestFlight (external), build 1.0 (1784386654) Feedback Assistant report (with sysdiagnose + akd log): FB23839922 Developer Support case: 102946147992 What we verified (all pass): Delivered IPA binary entitlements: com.apple.developer.applesignin = [Default] (via codesign -d --entitlements). Embedded provisioning profile carries the same entitlement (via security cms -D). Signed with a fresh App Store profile created after a capability reset. Developer portal: App ID has APPLE_ID_AUTH enabled as primary (APPLE_ID_AUTH_APP_CONSENT: PRIMARY_APP_CONSENT). We also disabled/re-enabled the capability and rebuilt — no change. Every embedded target now has the entitlement too — we found and fixed a bundled Controls app-extension (com.hohomom.baby.Controls) that was missing the Sign in with Apple entitlement, added it, rebuilt and re-uploaded. Still fails. App Store Connect: no pending agreements. Apple System Status: Sign in with Apple operational at test time. The tester's Apple ID and device are fine: Sign in with Apple works in third-party apps from other teams on the same device. Device-side: rebooted the iPhone and retried on both Wi-Fi and LTE — same failure. Device log evidence (log collect during a failed attempt): at the moment of the attempt, a freshly spawned akd repeatedly fails to fetch the GrandSlam configuration: akd [com.apple.authkit:core] Bag fetch failed! Error Domain=NSURLErrorDomain Code=-1008 URL: https://gsa.apple.com/grandslam/GsService2/lookup/v2 (x4 consecutive) Could an Apple engineer please check the server-side Sign in with Apple registration state for Team Q7BH7CYU67 / com.hohomom.baby and repair or re-provision it? Full details, the affected Apple ID email, and a sysdiagnose are in FB23839922. This is currently blocking our App Store submission (guideline 4.8). Thank you.
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879
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Jul ’26
Sign Up Not Completed" for every new App ID on our team; older App ID works — FB23726069
Native Sign in with Apple fails with "Sign Up Not Completed" inside the AuthenticationServices sheet for every NEWLY registered App ID on our team (V4DCPCSM54) — including a clean-room probe App ID created via the ASC API with the capability enabled at creation — while an App ID registered in 2025 on the same team works. Entitlements, profiles, and capability config are all verified correct; capability toggle and fresh builds change nothing. This matches the server-side registration issue described in thread 790827. Filed as FB[23726069] with full details. Would appreciate DTS taking a look — this is currently blocking our App Store review (rejected 2.1(a)).
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636
Activity
Jul ’26
Sign in with Apple fails with AuthorizationError 1000 on a brand-new SIWA setup (TestFlight)
Hi all, I just enabled Sign in with Apple for my app for the first time. The app is built with FlutterFlow using its native Authenticate with Apple action. When I tap Sign in with Apple, nothing happens: the Apple authorization sheet never appears. To investigate further, I created a custom action that directly calls: SignInWithApple.getAppleIDCredential(...) and catches any exception. It consistently returns: SignInWithAppleAuthorizationException( AuthorizationErrorCode.unknown, The operation couldn't be completed. (Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1000) ) The app is distributed through TestFlight and the issue occurs on a real device. I'm wondering whether anyone has experienced the same behavior after enabling Sign in with Apple on a new App ID. If so: Did the issue resolve itself after some time? Was there any Apple-side propagation delay involved? Or was there an additional FlutterFlow or Apple Developer configuration that I might be missing? What I've already verified ✅ Sign in with Apple capability is enabled on the App ID. ✅ Distribution certificate is valid. ✅ Provisioning profile was regenerated after enabling the capability and lists Sign in with Apple under Enabled Capabilities. ✅ Firebase Authentication has the Apple provider enabled. ✅ Google Sign-In works correctly in the same TestFlight build. ✅ Tested only on a physical device via TestFlight. ✅ Rebuilt and redeployed the app from FlutterFlow after every configuration change. ✅ Disabled Firebase App Check enforcement for Authentication as a test (no change). Any suggestions or similar experiences would be greatly appreciated.
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279
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Jul ’26
Sign in with Apple fails immediately with ASAuthorizationError.unknown (1000) — new team, capability enabled but never activates
On a physical device, the native Sign in with Apple sheet fails INSTANTLY with ASAuthorizationError.unknown (code 1000) — before any Apple account UI appears. It fails for every Apple ID we try. The app shows "Sign Up Not Completed". App ID: brp.sohsostory.app · Team: JZZUYHU3UU (a newly enrolled account) Already verified (config looks fully correct): "Sign in with Apple" capability is ENABLED on the App ID (Primary App consent), confirmed in both the Developer portal and via the App Store Connect API. The active distribution provisioning profile includes com.apple.developer.applesignin, and the built binary carries the entitlement. Program License Agreement is accepted. The SAME client code + backend works on a DIFFERENT (older) team's app, so this looks specific to this App ID / team — as if a server-side activation for a new team never completed. Questions: For a newly enrolled team, is there a known activation delay before Sign in with Apple starts working, and how long? Is there any additional step required to "activate" the capability beyond enabling it on the App ID and regenerating the profile? Has anyone resolved ASAuthorizationError.unknown that persisted for days on a new team? Environment: iOS (physical device), React Native / Expo, backend uses Apple as an OpenID provider (Supabase Auth).
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264
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Jul ’26
Sign in with Apple – “Sign Up Not Completed” and “Invalid client” despite correct configuration
I’m experiencing the same “Sign Up Not Completed” issue with native Sign in with Apple. The authorization logs report “No applications were found with the provided Client ID” and “Invalid client”, although the App ID capability, provisioning profile, and signed application entitlement appear to be configured correctly. I submitted the requested information and sysdiagnose through Feedback Assistant. Feedback ID: FB23819378
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259
Activity
Jul ’26
Sign in with Apple -7003 with AKSQLError -6003 / "M2 missing" — Team U3KSLBV22Q (Feedback FB23839261)
@Paris X Pinkney — Looking for help with a team-scoped SIWA failure. Feedback ID: FB23839261 Bundle ID: com.yyssd Team ID: U3KSLBV22Q iOS: 26.5.2 (23F84) production Device: iPhone 13 (iPhone14,5) Failure window: 2026-07-19 14:51:28 – 14:51:40 +0800 (Beijing time) Symptom SIWA fails immediately after Face ID succeeds. The app sees ASAuthorizationError Code=1001. The system alert says "Sign-Up Not Completed". The same Apple ID on the same device works fine for SIWA in other teams' apps (e.g. Notion). akd failure chain (from sysdiagnose with AuthKit profile) [authkit:siwa] Encountered error while fetching developer team: Error Domain=AKSQLError Code=-6003 [authkit:siwa] No applications were found with the provided Client ID [authkit:siwa] Using personal credential state - 2, error - AKAuthenticationError Code=-7074 [authkit:core] Performing SRP request with context [AppleIDAuthSupport] setError: 2:M2 missing (bad password) [authkit:core] SRP authentication with server failed! [authkit:siwa] Error performing auth request: AKAuthenticationError Code=-7003 This is identical to the failure signature reported in thread 838075. What we've verified App Store Connect API: SIWA capability (APPLE_ID_AUTH + PRIMARY_APP_CONSENT) is enabled on the App ID Tried deleting & recreating the capability via API — same failure com.apple.developer.applesignin is in entitlements AND embedded provisioning profile (verified via security cms -D) Same failure on two different Apple IDs Tried deleting app + Reset Location & Privacy — same failure Removed SIWA from sibling App ID com.yyssd.game to eliminate prefix conflict — same failure iOS is production 26.5.2, not beta Notion (different team) works fine on same device with same Apple ID Diagnosis The AKSQLError -6003 "No applications were found with the provided Client ID" line strongly suggests that Apple's SIWA backend does not recognize com.yyssd as having SIWA enabled, even though App Store Connect API says otherwise. The two databases are out of sync. The subsequent setError: 2:M2 missing (bad password) is a phantom error — the SRP handshake fails because the backend can't find a valid credential state for (Apple ID, com.yyssd), not because the password is wrong. Ask Could DTS confirm whether the team-scoped SIWA provisioning state for Team U3KSLBV22Q can be re-initialized server-side? Happy to share the full sysdiagnose logarchive (already attached to FB23839261). Sysdiagnose: sysdiagnose_2026.07.19_15-32-28+0800_iPhone-OS_iPhone_23F84_2CBB9352-E02D-547E-9213-5C5C7514A41F.tar.gz Many thanks.
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265
Activity
Jul ’26
Sign in with Apple suddenly fails with Error 7003
Hello, our Sign in with Apple Button no longer works and throws an 7003 error. It worked a few days ago but suddenly fails. Any ideas how to fix this? Thanks in advance! plist: <dict> <key>com.apple.developer.applesignin</key> <array> <string>Default</string> </array> ... Code: var body: some View { VStack { SignInWithAppleButton(.signUp) { request in request.requestedScopes = [.fullName, .email] } onCompletion: { result in switch result { case .success(let authResults): handleSuccess(authorization: authResults) case .failure(let error): self.credentialFailure = true self.errorMessage = .appleSignInError logger.error("SIWA login failure: \(error)") } } .signInWithAppleButtonStyle(.white) .cornerRadius(GlobalValues.cornerRadius) } } Error: Authorization failed: Error Domain=AKAuthenticationError Code=-7003 "(null)" UserInfo={AKClientBundleID=com.our.app} ASAuthorizationController credential request failed with error: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1001 "(null)" SIWA login failure: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1001 "(null)"
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Activity
Jul ’26
Sign in with Apple fails with "Sign-Up not completed" (ASAuthorizationError 1001) for all apps of our team, on all devices — other teams' apps work fine
Sign in with Apple fails with the system alert "Sign-Up not completed" for every app belonging to our developer team, on every device we tested. The app itself only receives ASAuthorizationError code 1001 with an empty userInfo dictionary, so there is nothing actionable on the client side. We have systematically ruled out every configuration cause we could think of: Sign in with Apple capability is enabled on each App ID, set as primary (verified via the App Store Connect API) com.apple.developer.applesignin entitlement is present in the signed binaries and in the provisioning profiles (verified with codesign and security cms) Two-factor authentication is active on the test Apple ID No pending agreements (Paid Apps accepted; one of our apps is live on the App Store) Reproduction matrix — ALL of these combinations fail identically: Devices: two different physical devices (iPhone, iPad) Signing: development-signed AND TestFlight (App Store distribution) builds Network: Wi-Fi AND cellular App IDs: existing ones (capability enabled more than 48 hours ago) AND a minimal reproduction app whose App ID + capability were created minutes before the test Control test that WORKS: on the same devices, with the same Apple ID, a brand-new Sign in with Apple sign-up in App Store apps from other teams completes without any issue. The failure is therefore strictly scoped to apps of our team. The device log (log collect) shows the following akd sequence at the moment of every attempt: akd: [com.apple.authkit:siwa] Encountered error while fetching developer team: Error Domain=AKSQLError Code=-6003 akd: [com.apple.aaafoundation:log] Error fetching keychain items - NSOSStatusErrorDomain Code=-25300 "no matching items found" akd: [com.apple.authkit:siwa] Using personal credential state - 2, error - AKAuthenticationError Code=-7074 akd: [com.apple.AppleIDAuthSupport:general] AppleIDAuthSupport: setError: 2:M2 missing (bad password) akd: [com.apple.authkit:core] SRP authentication with server failed! (com.apple.AppleIDAuthSupport Code=2) akd: [com.apple.authkit:siwa] Error performing auth request: AKAuthenticationError Code=-7003 Given that a freshly created App ID reproduces the failure immediately while other teams' apps work on the same devices with the same Apple ID, this looks like a broken server-side Sign in with Apple provisioning/registration state for our team rather than anything we can fix ourselves. Has anyone seen this resolved? Is there anything on the account/team level that can get a team's Sign in with Apple provisioning re-initialized? Happy to share the Team ID and full .logarchive with Apple folks via DTS/support.
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404
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Jul ’26
Sign in with Apple saying 'Sign-in not completed'
Whenever I go to sign in with Apple on my new app, I press Continue and it takes my Face ID, but it says 'Sign in not completed' right after and there is no debug details at all. How can I debug this? My Apple Account has 2FA, terms accepted, I have selected Sign in with Apple in the App ID Configuration, I don't know what the issue is.
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Jul ’26
Sign in with Apple: invalid_client on a correctly configured Services ID, and "Stop using Apple ID" fails with Invalid client on device — same team
Summary: invalid_client on a Services ID whose portal configuration is complete and correct, AND the same team's native App ID cannot be revoked from the iOS Settings UI ("Stop authorisation has failed - Invalid client"). Both started on 17 July 2026. Sign in with Apple on this App ID worked normally earlier the same day. Team ID: 8ASV5HF9RR Primary App ID: co.uk.2point45.calendarapp Services ID: co.uk.2point45.web Issue 1 (web): a request to the authorize endpoint with client_id set to the Services ID and redirect_uri set to a registered Return URL returns invalid_client. This reproduces with plain curl - no browser, no JS SDK, no popup, no scope, no nonce. The minimal request (response_type=code, response_mode=query) fails identically, so no application code is involved. Issue 2 (native): Settings > Apple Account > Sign in with Apple > [the app] > Stop using Apple ID returns "Stop authorisation has failed - Invalid client". This is the Settings app failing against the Sign in with Apple backend for the native App ID, with no third-party code in the path. sysdiagnose attached to the Feedback, captured with the Accounts/AuthKit profile installed. Already verified, so please don't return these as the cause: App ID has Sign in with Apple enabled and is set to "Enable as a primary App ID" Services ID has Sign in with Apple enabled, grouped to that primary App ID, with 6 Website URLs attached client_id is the Services ID, not the App ID redirect_uri is a character-for-character match of a registered Return URL Domains registered without a scheme; Return URLs registered with https TLS 1.2+ on all domains No domain association file uploaded, per the documentation ("You don't need to upload a file on your server to complete the registration process for domains and subdomains") Not applicable: no client secret JWT, refresh token or access token can be supplied, because this integration never calls the token endpoint. It uses Sign in with Apple JS with response_type=code id_token and verifies the returned id_token against the published JWKS. The failure is at the authorize endpoint, before any token exchange. The only portal changes between working and failing were: (1) creating the Services ID and selecting the App ID above as its Primary App ID, and (2) renaming the App ID's Description from the Xcode-generated default. No capabilities were changed.
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Jul ’26
Sign in with Apple works on device but fails in Simulator (AuthorizationError 1000) — App Review keeps rejecting
Sign in with Apple works correctly on a physical iPhone in my Capacitor-based app, but fails in the Simulator, and this appears to be causing repeated App Store review rejections. I'm trying to figure out how to get past review.... What happens On a physical iPhone, Sign in with Apple works as expected. In the Simulator, if the user signs into their Apple ID (Settings) and returns to the app, tapping "Sign up with Apple" fails immediately with: The operation couldn't be completed. (com.apple.AuthenticationServices.AuthorizationError error 1000.) (Screenshot attached.) The native Apple sheet never appears — the error returns right away. The actual problem Every time I submit to App Store review, the app gets rejected because Sign in with Apple fails for the reviewer — I believe they're testing in an environment (Simulator, or a device not signed into iCloud) where it returns error 1000. It works on real hardware, so I keep getting stuck in a review loop over something I can't reproduce on device. What I've already checked Sign In with Apple capability is present in Signing & Capabilities for both Debug and Release, and the entitlement is in the built product. The App ID has Sign In with Apple enabled in the Developer portal, and the Services ID / return URLs are configured for Clerk. Resolved an earlier iPad-specific issue where connectedScenes was empty (added a UIApplicationSceneManifest + AppDelegate.window fallback), so ASAuthorizationController now has a valid presentation anchor. Questions Is error 1000 (ASAuthorizationError.unknown) in the Simulator a known environment issue (e.g. no usable Apple ID for the authorization flow) rather than an app bug — given it works on physical devices? For anyone who has been rejected because Sign in with Apple failed in the reviewer's environment: what actually got you through review? Reviewer notes explaining it works on device? Replying in Resolution Center with a screen recording from a real device? Something else? Any guidance appreciated — I'd rather fix the root cause than keep resubmitting.
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Jul ’26
Token endpoint returns invalid_client for real authorization codes, but invalid_grant (client auth accepted) for identical credentials with a test code
Sign in with Apple (web flow) fails 100% reproducibly at the token exchange for our newly created identifiers. POST to https://appleid.apple.com/auth/token with a REAL authorization code → 400 {"error":"invalid_client"}. The exact same client_id + client_secret from the same production server with a dummy code → {"error":"invalid_grant"} — i.e. client authentication passes and only the code is rejected, as expected. 16/16 probe requests across both registered redirect_uris. The authorization phase succeeds (user completes the appleid.apple.com sheet; code arrives via form_post to the registered return URL) and the exchange happens within ~1 second, so code expiry is not the cause. client_secret is an ES256 JWT with correct iss/sub/aud, validity ~6 months, sent via client_secret_post with no Authorization header. I have reviewed TN3107 — none of the documented invalid_client causes fit, given the invalid_grant asymmetry above. Persisted 24+ hours and survived: recreating the Services ID under a new identifier with a freshly minted secret; toggling the Sign in with Apple capability off/on (as primary) on the App ID; re-saving the Services ID configuration (domains and both return URLs re-confirmed). Team ID: CGSLWL988T Primary App ID: app.bookagym (created 2026-07-10) Services ID: app.bookagym.signin (an earlier Services ID app.bookagym.web behaved identically) Key ID: C99J756C86 This looks like stuck or unpropagated server-side provisioning for these identifiers rather than a client-side error. Per the "Gathering required information for troubleshooting Sign in with Apple authorization and token requests" post, I have filed the full details (including the failing request with all parameter values and a long-lived client secret) in Feedback Assistant: FB23692739
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814
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Jul ’26
Native Sign in with Apple in Capacitor + NextAuth
I'm building an iOS app using Capacitor with a Next.js 14 backend. Authentication currently uses: NextAuth Prisma Sign in with Apple Google Sign-In Magic Link The web version works correctly. For the native iOS app, tapping Continue with Apple currently opens the NextAuth endpoint (/api/auth/signin/apple), which launches the web authentication flow. App Review rejected the app because the Sign in with Apple flow leaves the native experience and opens a web view/browser during sign in. My goal is to keep Sign in with Apple fully native while continuing to use the same Prisma user database and authentication system used by the web application. What is Apple's recommended architecture for this scenario? Should I: Perform native Sign in with Apple in the Capacitor app. Send the returned identity token to my backend. Verify the token server-side. Create my own authenticated session instead of using the NextAuth Apple provider. Or is there another approach Apple recommends for hybrid apps using Capacitor? Any guidance would be greatly appreciated.
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Jul ’26
Sign in with Apple Failure, AKAuthenticationServerError=-24000
Apple Developer Support Request - Sign in with Apple Failure Date prepared: 2026-07-08 App name: LingJing / XiaoLing Bundle ID: com.jachymchen.xiaoling Apple Developer Team ID: 765B64SW9Z Platform: iOS Summary Sign in with Apple fails before the app receives a usable Apple identity token. The user-facing Apple system sheet ends with the Chinese alert "未完成注册" ("Sign Up Not Completed"). The app callback does not receive an identityToken, so our backend auth provider is not reached successfully. We reproduced the same failure in a minimal native Swift app that only uses AuthenticationServices and the same Bundle ID / provisioning profile, without Supabase or any app-specific backend code. This suggests the failure is likely in the Apple Sign in with Apple authorization flow, account/device state, or App ID/provisioning configuration recognized by Apple's auth services, rather than in our app's backend implementation. Environment Mac: macOS 26.5 Apple Silicon MacBook Pro Xcode 26.5 iPhone: Real device connected over USB Device name: 硬糖的iPhone iOS 26.5.1 Device UDID: 00008150-000344540C99401C App: Bundle ID: com.jachymchen.xiaoling App version currently used for testing: 0.1.0 App Store Connect app ID observed during TestFlight work: 6784075688 TestFlight build upload previously succeeded for version 0.1.0 build 2 Provisioning / Entitlements Checked Development provisioning profile: Profile name: XiaoLing Dev application-identifier: 765B64SW9Z.com.jachymchen.xiaoling com.apple.developer.applesignin: [Default] com.apple.developer.team-identifier: 765B64SW9Z get-task-allow: true keychain-access-groups includes: 765B64SW9Z.* com.apple.token Profile includes the test device UDID: 00008150-000344540C99401C Expiration: 2027-06-27 Distribution / TestFlight provisioning profile: Profile name: XiaoLing AppStore application-identifier: 765B64SW9Z.com.jachymchen.xiaoling com.apple.developer.applesignin: [Default] beta-reports-active: true get-task-allow: false Signed app entitlements were checked from the executable and matched the expected Bundle ID / Team ID / Sign in with Apple entitlement. Important note: Running codesign -d --entitlements :- XiaoLing.app against the .app bundle may print an "invalid entitlements blob" style result. Running codesign against the actual executable inside the .app is the useful check, and that showed the expected entitlements. Reproduction Steps Install and launch the iOS app with Bundle ID com.jachymchen.xiaoling on the real iPhone. Tap "Sign in with Apple". Complete the Apple ID system prompt. The Apple system flow fails and shows "未完成注册". The app does not receive a valid ASAuthorizationAppleIDCredential identity token. Observed Result The Apple authorization flow fails before returning a usable credential to the app. The system UI shows "未完成注册" ("Sign Up Not Completed"). Expected Result AuthenticationServices should return an ASAuthorizationAppleIDCredential with an identityToken so the app can continue its own backend sign-in. Key Device Logs Observed During real-device attempts, the following log lines appeared around the failure: AuthKit continuation-key-creation token is missing AppleIDAuthSupport: setError: 2:M2 missing (bad password) SRP authentication with server failed AUTH_ALERT_SIGN_UP_NOT_COMPLETED -> 未完成注册 AKRemoteViewController did complete with authorization (null) AKAuthenticationServerError Code=-24000 The private framework error code by itself is not enough to identify the root cause, but the flow consistently fails inside Apple's AuthKit / Apple ID authorization path before our app receives an identity token. Minimal Native Demo Test To exclude app-specific implementation and backend issues, we created a minimal native SwiftUI app using only: AuthenticationServices SignInWithAppleButton ASAuthorizationAppleIDProvider The same Bundle ID: com.jachymchen.xiaoling The same Team ID / provisioning entitlement setup No Supabase No custom backend No React Native No third-party auth library The minimal native demo produced the same user-facing failure: "未完成注册". This strongly suggests the issue is not caused by Supabase, nonce hashing, OAuth handling, React Native, or our app UI. The failure happens before any backend auth exchange can occur. Additional Context The tester tried another Apple ID and still reproduced the failure. The tester stated the Apple ID itself is otherwise usable. The app's Bundle ID is intended to be exactly: com.jachymchen.xiaoling We specifically checked for provisioning profile / Bundle ID mismatch and did not find a mismatch in the installed build. Questions for Apple Developer Support Can Apple check whether App ID 765B64SW9Z.com.jachymchen.xiaoling has any server-side Sign in with Apple configuration issue? Can Apple explain what conditions produce: AUTH_ALERT_SIGN_UP_NOT_COMPLETED AKAuthenticationServerError Code=-24000 "M2 missing (bad password)" "AuthKit continuation-key-creation token is missing" in a native AuthenticationServices Sign in with Apple flow? Is there any known issue on iOS 26.5.1 or with development-signed apps where Sign in with Apple fails before returning an ASAuthorizationAppleIDCredential? Are there account-level or device-level requirements beyond normal Apple ID login that can cause Sign in with Apple to show "Sign Up Not Completed"? Can Apple verify whether this Bundle ID / Team ID is correctly enabled for Sign in with Apple on Apple's backend? Minimal Code Shape Used for Native Demo The native demo used a standard SignInWithAppleButton: SignInWithAppleButton(.signIn) { request in request.requestedScopes = [.fullName, .email] } onCompletion: { result in switch result { case .success(let authorization): // Check authorization.credential as ASAuthorizationAppleIDCredential // and read identityToken. case .failure(let error): // Log NSError domain, code, localizedDescription, and userInfo. } } Support Request Please help determine why Apple's Sign in with Apple authorization flow fails for Bundle ID com.jachymchen.xiaoling before returning a credential, despite the app having the Sign in with Apple entitlement and matching provisioning profile / Bundle ID.
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Jul ’26
Sign In with Apple: AuthorizationError 1000, empty userInfo, delegate never receives authorization
Subject: Sign In with Apple consistently fails with AuthorizationError 1000 (empty userInfo) immediately after successful biometric authentication — native delegate logging confirms failure occurs before authorization is returned to app App ID: com.andresalecina.vant
Team ID: C6GK7Z5GY2
Services ID: com.andresalecina.vant.signin Summary:
Sign In with Apple fails 100% of the time in our native iOS app (Capacitor 7 wrapper) with error code 1000 and completely empty userInfo. The native authentication sheet displays correctly and the user completes Face ID successfully, but authentication fails immediately afterward. Critical new evidence (delegate-level logging):
We instrumented both ASAuthorizationControllerDelegate callback methods directly with NSLog to determine exactly where the failure occurs: authorizationController(controller:didCompleteWithAuthorization:) — never fires. Confirmed across multiple fresh test attempts. authorizationController(controller:didCompleteWithError:) — fires every time, receiving: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1000 "(null)" with completely empty userInfo. This confirms the failure originates inside AuthenticationServices itself, before any authorization object is ever returned to our app. Our app code is not receiving a token, credential, or authorization of any kind to process — there is nothing for our code to mishandle. Everything already verified clean on our end: Sign In with Apple capability present in Xcode target and confirmed in Apple Developer Portal (Primary App ID, not grouped) Entitlement com.apple.developer.applesignin confirmed present in both the development-signed binary and the App Store distribution provisioning profile Team ID in the compiled binary matches the entitlement (verified via codesign -dv and codesign -d --entitlements) Provisioning profile freshly regenerated after capability was added Apple Developer Program License Agreement and Developer Agreement both fully accepted, no pending items Reproduces identically on two separate physical devices (one iOS 27 beta, one non-beta), on both WiFi and cellular Reproduces with a completely clean Apple ID test account (no prior Family Sharing/managed account involvement, confirmed adult standard account) Device clock, timezone, and Screen Time/Content & Privacy Restrictions confirmed not a factor Native plugin code reviewed line-by-line: uses stock ASAuthorizationAppleIDProvider().createRequest(), standard .fullName/.email scopes only, robust presentation anchor resolution (no detached/fake UIWindow) Timeline:
The Sign In with Apple capability was added to this App ID within the past 24–48 hours (it was missing entirely on our initial rejected App Store submission). Error 1000 has persisted consistently across many rebuilds since the capability was added, which raises the possibility of a propagation delay on Apple's authentication backend, but this has now exceeded typical propagation windows for other capabilities we've observed (Push Notifications, Associated Domains). What we're asking:
Can you verify, on Apple's side, whether App ID com.andresalecina.vant under Team C6GK7Z5GY2 is fully provisioned and active on Apple's Sign In with Apple authentication backend? All client-side, code-side, and account-side factors we can verify are confirmed correct; the delegate-level logging above confirms the failure is occurring before any authorization is returned to the client, which points to a state on Apple's servers that isn't visible to us through the standard Developer Portal UI. Happy to provide device sysdiagnose logs, the full Xcode archive, or a minimal reproduction project (bare SwiftUI, no Capacitor/Supabase) if useful.
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645
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Jul ’26
Sign in with Apple for web - is a published App Store app required, or just an App ID?
I'm implementing Sign in with Apple for a web-only service (Services ID associated with a primary App ID, plus a private key for the client secret JWT). Before I finalize the setup I want to confirm one prerequisite, because two of Apple's own pages give different answers. "Configuring your environment for Sign in with Apple" states that to authenticate users with a web service you must have an existing app in the App Store that uses Sign in with Apple: https://developer.apple.com/documentation/signinwithapple/configuring-your-environment-for-sign-in-with-apple "Configure Sign in with Apple for the web" (Account Help) only says to associate your website with an existing primary App ID enabled for Sign in with Apple — i.e., just a registered identifier, with no mention of a published app: https://developer.apple.com/help/account/capabilities/configure-sign-in-with-apple-for-the-web/ My question: for a web-only service, is a published (or in-review) App Store app actually required, or is a registered App ID identifier with the Sign in with Apple capability enabled sufficient on its own? And if a published app isn't required, is the "existing app in the App Store" wording just meant to describe the App ID rather than a live listing? I've contacted Developer Support and was pointed back to the general docs, which are the source of the contradiction rather than the answer, so I'm hoping an engineer or someone who has shipped a web-only setup can confirm which prerequisite governs. Thanks in advance.
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293
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Jul ’26
Sign in with Apple app transfer: recovering legacy users without stored old team-scoped sub
Hello, We recently transferred our iOS app to a different Apple Developer team. App Store URL: https://apps.apple.com/kr/app/id6759354260 Bundle ID: com.kimchisushi.app Our app uses Sign in with Apple. In our legacy implementation, some existing Apple login users were stored in our backend by email only. For those users, we did not store the original team-scoped Apple user identifier (sub). The app transfer has already been completed, and we are currently within the 60-day migration window. For many users, the migration path is clear: If we have the old team-scoped sub, we can generate or exchange the transfer identifier according to Apple’s migration documentation. If a user signs in after the transfer and the identity token contains transfer_sub, we may be able to use that claim to complete the migration. However, our difficult case is this: Some legacy users used Sign in with Apple with Hide My Email / Private Relay. For those users, we only have the old private relay email address in our database. We do not have their old team-scoped sub. Questions: If we do not have the old team-scoped sub, is there any Apple-supported way to recover or map those legacy users using the old private relay email address? During the 60-day migration window, if one of these users signs in again after the app transfer, will the identity token include transfer_sub even if we did not generate a transfer identifier for that user before the transfer? If the identity token includes transfer_sub, is there any Apple-supported way to correlate that transfer_sub back to the user’s old private relay email address or old app account when the old sub was never stored? If the answer is no, is the recommended recovery path to implement our own account recovery / account relinking flow for these users? We understand that the Apple user identifier (sub) should have been stored as the stable identifier, and that email should not be treated as stable. We are trying to confirm whether there is any official recovery path for the subset of legacy users where the old sub was not stored before the app transfer. Thank you.
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740
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Jun ’26