Prioritize user privacy and data security in your app. Discuss best practices for data handling, user consent, and security measures to protect user information.

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Sign in with Apple Not Working – "Sign Up Not Completed" Error
We have integrated Sign in with Apple into our iOS project using the recommended implementation from your documentation,However, we are experiencing issues when testing with the following: Bundle ID: com.app.xxx Using real certificates from our Apple Developer account Issue Details: On real devices, after entering the Apple ID password, we receive a message saying: "Sign-up not completed" On simulators, the flow gets stuck after entering the password no further progress occurs. We are not receiving any explicit error messages in the console or logs. We also tested with the official Apple sign-in demo code from the documentation link above, and the same issue occurred. Our team has confirmed that all necessary configurations have been set correctly, and the same implementation works on other accounts. We would appreciate your assistance in identifying the root cause and helping us resolve this issue. Thank you,
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Jun ’25
Question Regarding Account Revoke Handling for Sign in with Apple
If a user triggers account revoke on their Apple ID—but does not perform an in-app account deletion—will Apple send a server-to-server notification to inform us of this revoke event? Additionally, in this scenario, if the user later wants to restore access to their existing game account data (for example, by re-binding Sign in with Apple or switching to another login method), are developers expected to restore all previously linked game data, or should the revoke event be treated as a permanent loss of authorization?
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Nov ’25
Question: Best Practice for Storing API Keys in iOS Apps (RevenueCat, PostHog, AWS Rekognition, etc.)
Hi everyone, I’m looking for clarification on best practices for storing API keys in an iOS app — for example, keys used with RevenueCat, PostHog, AWS Rekognition, barcode scanners, and similar third-party services. I understand that hard-coding API keys directly in the app’s source code is a bad idea, since they can be extracted from the binary. However, using a .plist file doesn’t seem secure either, as it’s still bundled with the app and can be inspected. I’m wondering: What are Apple’s recommended approaches for managing these kinds of keys? Does Xcode Cloud offer a built-in or best-practice method for securely injecting environment variables or secrets at build time? Would using an external service like AWS Secrets Manager or another server-side solution make sense for this use case? Any insights or examples of how others are handling this securely within Apple’s ecosystem would be greatly appreciated. Thanks for considering my questions! — Paul
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Oct ’25
appleid.apple.com IPv6 support
Hi, I've been developing an app with a server. I'm hosting the server on an IPv6-ONLY network that's hidden behind the CloudFlare, so it works flawlessly from the clients point of view, but if server needs to access external resources, they need to be accessible over IPv6. As it turns out, appleid.apple.com doesn't support IPv6, and the Sign In with Apple happens with the help of my server. So, I can't sign users in as Apple doesn't support IPv6 traffic on appleid.apple.com. Are there any plans to support IPv6 in the near future, or should I work on the networking setup to enable IPv4 just for the Apple SSO? Or maybe there's a clever workaround I'm missing?
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282
Jun ’25
Accessing the key generated by DCAppAttestService
Hi, is it somehow possible to access a key that was generated by the DCAppAttestService generateKey() function? I need to be 100% sure that no actor from within or outside of my app can access the generated key with the DeviceCheck Framework. It would also be helpful to get some official resources to the topic. Thank you in advance, Mike
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Oct ’25
Why can't I remove my app from AppleID?
Hello everybody, in my React Native-Expo-Firebase app, I am trying to integrate Sign in with Apple, along with the related token revocation at user deletion. I did succeed in integrating the login, and the app correctly appears in the Apple Id list (the list of apps currently logged with Apple ID). The problem is that, if I select the app and press "Interrupt Apple login usage for this app", the app simply stays there, nothing happens. If I do the same with another app, this works fine. Either if I do this via my iPhone's settings, or via https://account.apple.com/account/manage -> Sign in with Apple, I get the same result, the app cannot be removed. I hope I managed to explain my situation clearly, I'd be happy to provide more info if necessary. Thank you in advance.
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255
Oct ’25
SystemExtension approve failed on mac15.x
Hello, I'm an application developer related to Apple system extensions. I developed an endpoint security system extension that can run normally before the 14.x system. However, after I upgraded to 15.x, I found that when I uninstalled and reinstalled my system extension, although the system extension was installed successfully, a system warning box would pop up when I clicked enable in the Settings, indicating a failure. I conducted the following test. I reinstalled a brand-new MAC 15.x system. When I installed my applications, the system extensions could be installed successfully and enabled normally. However, when I uninstalled and reinstalled, my system extension couldn't be enabled properly and a system warning popped up as well. I tried disabling SIP and enabling System Extension Developers, but it still didn't work. When the system warning box pops up, I can see some error log information through the console application, including an error related to Failed to authorize right 'com.apple.system-extensions.admin' by client '/System/Library/ExtensionKit/Extensions/SettingsSystemExtensionController.appex' [2256] for authorization created by '/System/Library/ExtensionKit/Extensions/SettingsSystemExtensionController.appex' [2256] (3,0) (-60005) (engine 179) as shown in the screenshot. The same problem, mentioned in Cannot approve some extensions in MacOS Sequoia , but there is no solution
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Oct ’25
Impact of SIWA App transfer on migration on relay emails
Hello, we're currently evaluating the side effects of transferring our app to a different Apple developer account. Our users use SIWA to sign in to our platform which uses Auth0. As I understand it, the identifiers provided by Apple will change, and as such Auth0 will not recognise them and treat them as new users. I've read conflicting documentation, reports, discussions, etc, so it would be great if I could get some clarification on the topic. Furthermore we're concerned about the Hide My Email functionality. A lot of our users use this feature. Will the relay email for each user change with the transfer? If so, does the 'old' relay email stop working as soon as the transfer happens? Thanks in advance!
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349
Mar ’25
How to Hide the "Save to Another Device" Option During Passkey Registration?
I'm working on integrating Passkey functionality into my iOS app (targeting iOS 16.0+), and I'm facing an issue where the system dialog still shows the "Save to another device" option during Passkey registration. I want to hide this option to force users to create Passkeys only on the current device. 1. My Current Registration Implementation Here’s the code I’m using to create a Passkey registration request. I’ve tried to use ASAuthorizationPlatformPublicKeyCredentialProvider (which is supposed to target platform authenticators like Face ID/Touch ID), but the "Save to another device" option still appears: `// Initialize provider for platform authenticators let provider = ASAuthorizationPlatformPublicKeyCredentialProvider(relyingPartyIdentifier: domain) // Create registration request let registrationRequest = provider.createCredentialRegistrationRequest( challenge: challenge, name: username, userID: userId ) // Optional configurations (tried these but no effect on "another device" option) registrationRequest.displayName = "Test Device" registrationRequest.userVerificationPreference = .required registrationRequest.attestationPreference = .none // Set up authorization controller let authController = ASAuthorizationController(authorizationRequests: [registrationRequest]) let delegate = PasskeyRegistrationDelegate(completion: completion) authController.delegate = delegate // Trigger the registration flow authController.performRequests(options: .preferImmediatelyAvailableCredentials)` 2. Observation from Authentication Flow (Working as Expected) During the Passkey authentication flow (not registration), I can successfully hide the "Use another device" option by specifying allowedCredentials in the ASAuthorizationPlatformPublicKeyCredentialAssertionRequest. Here’s a simplified example of that working code: let assertionRequest = provider.createCredentialAssertionRequest(challenge: challenge) assertionRequest.allowedCredentials = allowedCredentials After adding allowedCredentials, the system dialog no longer shows cross-device options—this is exactly the behavior I want for registration. 3. My Questions Is there a similar parameter to allowedCredentials (from authentication) that I can use during registration to hide the "Save to another device" option? Did I miss any configuration in the registration request (e.g., authenticatorAttachment or other properties) that forces the flow to use only the current device’s platform authenticator? Are there any system-level constraints or WebAuthn standards I’m overlooking that cause the "Save to another device" option to persist during registration? Any insights or code examples would be greatly appreciated!
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Oct ’25
Mac Issue with Developer ID certificate and Sign in with Apple capability
Hello I have a problem with provisionprofile file. I have created Identifier with Sign in with Apple capability turned on, created Profile with Developer ID selected and now I try to export archive with generated Developer ID provision file but it says "Profile doesn't support Sign in with Apple" Also interesting thing that default provisions like macOS App Development Mac App Store Connect don't show such error when I try to export archive Maybe this problem is only related to Developer ID provision and Direct Distribution doesn't support Sign in with Apple, but I havent found proves about this idea
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515
Oct ’25
Keychain values preserved even when using ksecattraccessibleafterfirstunlockthisdeviceonly
Hello, I’m storing some values in the Keychain with the attribute ‘ksecattraccessibleafterfirstunlockthisdeviceonly’ (https://developer.apple.com/documentation/security/ksecattraccessibleafterfirstunlockthisdeviceonly). When I migrate user data between iPhones via iCloud, this behaves as expected and the keys are not preserved. However, when I migrate using a direct connection between two devices, the keys are preserved, which seems to contradict the attribute’s intent. Is this a known behavior, and if so, is there a workaround?
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Oct ’25
Inconsistent "Sign in with Apple" behaviour: Missing Claims in ID Token and App Icon/Name Issues
Context We are experiencing inconsistent behaviour with "Sign in with Apple" across different environments (we have an app for "A" and "B" regions) on our web client in browsers. Specifically, we have observed two key issues: Missing email and email_verified Claims in ID Token In some cases, the ID token received after successful authentication does not contain the email and email_verified claims. Here the docs state that "Alternatively, if the managed Apple ID is in Apple School Manager, the email claim may be empty. Students, for example, often don’t have an email that the school issues.", but this was experienced with a non-student Apple ID. This issue was observed for certain users in the "A" environment, while the same users had no issues in the "B" environment. For one affected user, removing and re-enabling the "Sign in with Apple" integration resolved the issue (https://account.apple.com/account/manage/section/security). However, for another user, the integration could not be removed, preventing this workaround (button was active, but did nothing). In contrast, for some users, authentication works correctly in both environments without missing claims. Inconsistent Display of App Icon and App Name The app icon and app name do not always appear on the Apple login interface. One user observed that the app icon and name were displayed in "A" but not in "B". Another user had the opposite experience, with the app icon and name appearing in "B" but not in "A". A third user did not see the app icon or name in either environment. Questions Why does the app icon and name not always appear on the "Sign in with Apple" login screen? How is it possible that the ID token sometimes lacks email and email_verified claims when using the same Apple ID in different environments?
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470
Mar ’25
com.apple.devicecheck.error 0 - DeviceCheck
Dear Apple Developer Support, We are currently encountering a recurring issue with the DeviceCheck API across multiple devices in our production environment. The following error is frequently returned: com.apple.devicecheck.error 0 We would like to ask the following: What are the possible underlying causes that could lead to this specific error code (0) in the DeviceCheck API? Is there any known behavior or condition where Wi-Fi network configurations (e.g., DNS filtering, proxy settings, captive portals) could result in this error? Are there known timeouts, connectivity expectations, or TLS-level requirements that the DeviceCheck API enforces which could fail silently under certain network conditions? Is this error ever triggered locally (e.g., client library-level issues) or is it always from a failed communication with Apple’s servers? Any technical clarification, documentation, or internal insight into this error code would be greatly appreciated. This would help us significantly narrow down root causes and better support our users
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Sep ’25
Help with Passkey Registration & Authentication on iOS 17 (Credential Provider + Error Code 1004)
I’m implementing passkey registration and authentication in an iOS 17 app with a credential provider extension, but I’m running into an issue. Setup: I have a credential provider target configured. The app correctly shows the pop-up to register the passkey with my app. My Info.plist is set up properly. Issue: When the following function is triggered: override func prepareInterface(forPasskeyRegistration registrationRequest: ASCredentialRequest) { "code to generate registrationRequest..." let controller = ASAuthorizationController(authorizationRequests: [registrationRequest]) controller.delegate = self controller.presentationContextProvider = self controller.performRequests() } I get the following error: Domain=com.apple.AuthenticationServices.AuthorizationError Code=1004 I do not own the relying party domain (e.g., https://webauthn.io), so I cannot configure an apple-app-site-association file on the website. Question: How can I register and authenticate passkeys on any site that allows passkeys (such as webauthn.io) when I don’t control the webpage? Are there any workarounds or best practices for handling this in iOS 17? Any insights would be greatly appreciated!
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Sep ’25
AKAuthenticationError −7027 when using Sign in with Apple on iOS (Managed Apple ID / Shared iPad environment)
We are working on a PoC iOS App to use "Sign in with Apple" on iOS. The app needs to authenticate the current user on MDM managed corporate iPads (with Shared iPad enabled) and each user having a Managed Apple ID (created in Apple Business Manager). We have started with Apple's example app: https://developer.apple.com/documentation/authenticationservices/implementing-user-authentication-with-sign-in-with-apple When we run it on a normal iPad (without MDM supervision) it works fine. When we run the same code on a managed iPad with Shared iPad enabled and Managed Apple ID's the app errors out when a user taps the "Sign in with Apple" button. A User-facing error message is displayed: “Your Apple Account cannot be used to create accounts for other apps.” And when we run the app from Xcode we see the following logs: Authorization failed: Error Domain=AKAuthenticationError Code=-7027 "(null)" UserInfo={AKClientBundleID=com.sampleapp.test2} LaunchServices: store (null) or url (null) was nil: Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler} Attempt to map database failed: permission was denied. This attempt will not be retried. Failed to initialize client context with error Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler} Failed to get application extension record: Error Domain=NSOSStatusErrorDomain Code=-54 "(null)" ASAuthorizationController credential request failed with error: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1000 "(null)" Could not authenticate: The operation couldn’t be completed. (com.apple.AuthenticationServices.AuthorizationError error 1000.) We have confirmed that in ABM "Sign in with Apple" feature is enabled with "Allowed apps": "All apps". We have also confirmed that the Managed AppleIDs created in ABM have no field to provide the birthday of the user and therefore ruling out age restrictions for "Sign in with Apple". Is "Sign in with Apple" supported in MDM managed iPADs with Shared iPad enabled and managed AppleIDs? If it is supported, do we know what other configurations we need to get it to work? Do we know why "Sign in with Apple" would error out with Authorization failed: Error Domain=AKAuthenticationError Code=-7027 "(null)" UserInfo={AKClientBundleID=com.sampleapp.test2} LaunchServices: store (null) or url (null) was nil: Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, Environment: • iPadOS version: IPadOS Version 18.7 • Xcode version: Version 26.0 (17A324) • Device type: iPad Air 11-inch (M3) in Shared iPad mode • Account type: Managed Apple ID created in ABM enrolled with Intune MDM) Thank you
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461
Sep ’25
MSAL framework return force authentication
Hi, We are using the MSAL library to authenticate users, with SSO authentication implemented through the Microsoft Authenticator app. The problem is that once or twice a day, a prompt for forced authentication appears, indicating that silent token acquisition is failing and resulting in a requirement for forced authentication. Below are some of the logs: ================================================= 2025-08-28 11:00:05.034 [Info] [AppDelegate.swift:121] application(:didFinishLaunchingWithOptions:) > MSAL message: TID=751353 MSAL 1.8.1 iOS 18.5 [2025-08-28 10:00:05 - EC9D1457-2D70-4878-926F-553391EBC9D3] [MSAL] Silent flow finished. Result (null), error: -51115 error domain: MSIDErrorDomain 2025-08-28 11:00:05.034 [Info] [AppDelegate.swift:121] application(:didFinishLaunchingWithOptions:) > MSAL message: TID=751353 MSAL 1.8.1 iOS 18.5 [2025-08-28 10:00:05 - EC9D1457-2D70-4878-926F-553391EBC9D3] [MSAL] acquireTokenSilent returning with error: (MSALErrorDomain, -50002) Masked(not-null) ==================================================== We initially raised this issue with Microsoft, but according to them: In the app's logs, the single one failure it contains, was when the SSO extension returned the error com.apple.AuthenticationServices.AuthorizationError, -6000 during a silent call. This error code is generated by the system framework (Apple), not by our code. It indicates that the framework encountered an unexpected internal issue before or after calling the SSO extension. MSAL returning interaction_required to the client app is the most effective way to recover from this error (as you mention, after the user selects the account the app continues working as expected). Additionally, as you also mention, the interactive call is made by switching to Authenticator (not displaying a "window" without leaving Eva Lite app), which means MSAL is not able to use the SSO extension and is using the fallback to legacy authentication. The recommended next step is for the customer to request support directly from Apple as this is an issue on their side. Additionally, the customer can also try to update to the latest iOS, in case Apple has already fixed this issue. ============================================= STEPS TO REPRODUCE There is no such steps its just that this is an enterprise application which is getting used on managed devices[iPhone 14]. The device are managed using some intune policy. Platform and Version: iOS Development Environment: Xcode 15, macOS 13.6.1 Run-time Configuration: iOS 18 Please let me know if there are any solutions to resolve this problem. Thank you.
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Sep ’25