Prioritize user privacy and data security in your app. Discuss best practices for data handling, user consent, and security measures to protect user information.

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Unexpected native popup during auth login/signout flow
We are implementing authentication login in our iOS mobile application, and during the sign-in/sign-out process, a native system popup appears with the following message: "This allows the app and website to share information about you." This popup interrupts the user experience, and we are concerned it may cause confusion for end users and negatively impact the adoption of our login flow. We would like clarification on the following points: What triggers this popup during the authentication process? Are there any recommended configurations or approaches to suppress or avoid this dialog? If the popup cannot be avoided, what best practices are suggested to ensure a clear and seamless user experience? Our objective is to provide a smooth, user-friendly authentication flow without unexpected system interruptions.
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144
Aug ’25
Certificates, Identifiers, and Provisioning Profiles
Confirmation on "Sign in with Apple JS" Web Implementation Compatibility Hello Developers We are trying to implement "Sign in with Apple JS" on our e-commerce website, which is built on a SaaS platform called Ticimax in Turkey. Our platform provider (Ticimax) claims that a web-based implementation of "Sign in with Apple" is not currently possible. They state this is due to "Apple's browser security policies" that prevent consistent and secure support across all major browsers, particularly Safari with its privacy features. Could you please confirm if there are any fundamental security policies or technical restrictions imposed by Apple that would prevent a standard, secure implementation of "Sign in with Apple JS" on a typical e-commerce website? We know many global websites use this feature successfully. We need to know if our provider's claim has a technical basis from Apple's perspective, or if this is a standard implementation challenge that developers are expected to handle (e.g., using pop-ups instead of redirects to comply with ITP). Any official clarification or documentation you can provide on this matter would be greatly appreciated. Thank you.
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187
Aug ’25
Need support downloading key
I’ve been running into an issue for over a day when trying to create a Sign in with Apple key. Each time I attempt to download it, I’m redirected to a page that displays an error and provides no further guidance. I’ve contacted Support and haven’t yet received a reply. I’ve also tried across multiple browsers (Chrome, Safari, Firefox), including incognito modes. Any ideas on how to resolve this? We’re currently stuck and would appreciate guidance.
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Apr ’25
Received email that my Sign in with Apple account was rejected
I set up "Sign in with Apple" via REST API according to the documentation. I can log in on my website and everything looks fine for the user. But I receive an email, that my "Sign in with Apple" account has been rejected by my own website. It states, I will have to re-submit my name and email address the next time I log in to this website. I don't see any error messages, no log entries, no HTTP errors anywhere. I also can't find anything in the docs, the emails seem to not be mentioned there, searching for anything with "rejected" in the forum did not yield any helpful result, because they are always about App entries being rejected etc. Did someone experience something similar yet? What's the reason, I'm getting these emails? I get them every time I go through the "Sign in with Apple" flow on my website again.
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261
Aug ’25
Sudden Increase of Hard Bounce with privaterelay emails
We have been sending emails through Sparkpost via Braze inc. to the Apple Private Relay users with "@privaterelay.appleid.com" starting from around June 20th or so. Upon August 9th 06:00 UTC, we have noticed a sudden increase of "Hard Bounce" for nearly 20,000 users using the Apple's private relay email address, rendering the email sending useless for these customers. We have been constantly been able to send them emails, including just before this timeframe (e.g. August 9th 03:00 UTC), so it was a very sudden purge of the user data that has been done without our consent. From a business perspective, this hurts a lot for the un-sendable users since we have no way of contacting them if not for the private address. We are desperate to know what has happened for these customers that has been "hard bounced". We are suspecting that it should be tied to the private email and the users primary email (or user data's) tie in the Apple server being gone, but not sure enough since there is no such documentation nor any way to acknowledge what has happened anywhere. We will provide any information possible for resolving. Thank you.
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309
Aug ’25
How to Digitally Sign a PDF File in Swift?
I'm currently working on a project in Swift where I need to digitally sign a PDF file. I have the following resources available: Private Key stored in the iOS Keychain with a tag. Public Key also stored in the iOS Keychain with a tag. A valid certificate stored as a PEM string. I need to digitally sign a PDF file with the above keys and certificate, but I'm struggling to find a clear and straightforward example or guidance on how to achieve this in Swift. Specifically, I’m looking for help with: Creating the digital signature using the private key and certificate. Embedding this signature into the PDF file. Any considerations I should be aware of regarding the format of the signed PDF (e.g., CMS, PKCS7, etc.). If anyone has experience with digitally signing PDFs in Swift, I would greatly appreciate your guidance or code examples. Thank you in advance!
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545
Dec ’24
Sending to Private Relay Email using amazon ses not working
Hello Developers, I have ran into a problem while sending mail to apple private relay email. We have built a mobile application where user can sign up through apple and they can sign up using hide-my-email feature. Which provides private relay address for us. Now we want to communicate with them using private relay mail address. The technology we are using to send emails are amazon SES, have done SPF, DMIK, DMARC and added domains in apple identity services for mail communication, passed an SPF check as well. But still mail is not getting delivered what am i doing wrong or apple doesn't support third party apps for sending emails to private relay? Is there any other way to achieve this please let me know Using the same body as attached in image is working fine for rest emails.
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323
Sep ’25
Received my first Digital Services Act spam
Like many/most developers, I gave Connect the info required to comply with the DSA. Perhaps unlike most, I always give unique email addresses so that I can easily track the source of abuse. Yesterday I finally had a phish come in to my DSA address claiming "Message blocked" and doing the standard click-to-login-for-details FOMO bait. So, yep, DSA just becomes yet another public database that malicious actors can use to target you. It would be really nice if Apple provided a way to supply our contact info only for legitimate business purposes. Mail Privacy Protection (or similar) for this would be a start.
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Apr ’25
Outlook for Mac add-in - Passkeys
hello, My organization has an outlook add-in that requires auth into our platform. As Microsoft forces Auth on MacOS to use WKWebView https://learn.microsoft.com/en-us/office/dev/add-ins/concepts/browsers-used-by-office-web-add-ins, we are running into a situation that we cannot use passkeys as an auth method as we are unable to trigger WebAuthN flows. We’ve raised this in Microsoft side but they have deferred to Apple given WKWebView is Safari based. This is a big blocker for us to achieve a full passwordless future. Has anyone come across this situation? Thank you.
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316
Aug ’25
Shared Device Mode iPad Passcode Reset Duration
I was wondering if anyone had experience with Managed Device Profiles on iPad to be able to answer a quick question regarding passcode reset. We are using Microsoft Intune to manage our fleet of iPads that our store employees will use on an Ad-Hoc basis. When a user logs into an iPad for the day, we are issuing a resetPasscode command to the MicrosoftGraph specifying that device ID. We are getting a successful response to the iPad itself. But the device is allowing the user 1 hour of free time to dismiss the reset passcode dialogue. Which enables them to use the iPad unprotected for up to an hour, which is not what we want. Does anyone know of any way to force the user to select a passcode immediately? I know this is a device side restriction. But is there anything apple can do to help us in this instance, since our MDM profile can't close this time window on the Intune side?
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324
Jan ’25
Fraud System Detection - variables recognition
I am currently working on Fraud System Detection that will be used by one of the financial institutions. Those tools are related to ensuring user security. Our goal is to identify features that can trigger an early warning system for attempted fraud. We have identified three uncertain variables: Whether the user is having a conversation while using our app, Whether the user has specific screen sharing apps on their phone, Whether the user has enabled VPN connection. Here my doubts appear: Can we check the presence of a telephone conversation if we are not a VOIP application? Can we check the presence of installed programs using Universal Link and canOpenUrl(_:) method? Can we read "SCOPED" key from CFNetworkCopySystemProxySettings() dictionary? I will be glad for any advice and help.
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326
Feb ’25
App Attest Issue in Production - Attestation Object Size Increased
Hi Apple Team and Community, We encountered a sudden and widespread failure related to the App Attest service on Friday, July 25, starting at around 9:22 AM UTC. After an extended investigation, our network engineers noted that the size of the attestation objects received from the attestKey call grew in size notably starting at that time. As a result, our firewall began blocking the requests from our app made to our servers with the Base64-encoded attestation objects in the payload, as these requests began triggering our firewall's max request length rule. Could Apple engineers please confirm whether there was any change rolled out by Apple at or around that time that would cause the attestation object size to increase? Can anyone else confirm seeing this? Any insights from Apple or others would be appreciated to ensure continued stability. Thanks!
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Jul ’25
Implementing Script Attachment in a Sandboxed App
Script attachment enables advanced users to create powerful workflows that start in your app. NSUserScriptTask lets you implement script attachment even if your app is sandboxed. This post explains how to set that up. IMPORTANT Most sandboxed apps are sandboxed because they ship on the Mac App Store [1]. While I don’t work for App Review, and thus can’t make definitive statements on their behalf, I want to be clear that NSUserScriptTask is intended to be used to implement script attachment, not as a general-purpose sandbox bypass mechanism. If you have questions or comments, please put them in a new thread. Place it in the Privacy & Security > General subtopic, and tag it with App Sandbox. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com" [1] Most but not all. There are good reasons to sandbox your app even if you distribute it directly. See The Case for Sandboxing a Directly Distributed App. Implementing Script Attachment in a Sandboxed App Some apps support script attachment, that is, they allow a user to configure the app to run a script when a particular event occurs. For example: A productivity app might let a user automate repetitive tasks by configuring a toolbar button to run a script. A mail client might let a user add a script that processes incoming mail. When adding script attachment to your app, consider whether your scripting mechanism is internal or external: An internal script is one that only affects the state of the app. A user script is one that operates as the user, that is, it can change the state of other apps or the system as a whole. Supporting user scripts in a sandboxed app is a conundrum. The App Sandbox prevents your app from changing the state of other apps, but that’s exactly what your app needs to do to support user scripts. NSUserScriptTask resolves this conundrum. Use it to run scripts that the user has placed in your app’s Script folder. Because these scripts were specifically installed by the user, their presence indicates user intent and the system runs them outside of your app’s sandbox. Provide easy access to your app’s Script folder Your application’s Scripts folder is hidden within ~/Library. To make it easier for the user to add scripts, add a button or menu item that uses NSWorkspace to show it in the Finder: let scriptsDir = try FileManager.default.url(for: .applicationScriptsDirectory, in: .userDomainMask, appropriateFor: nil, create: true) NSWorkspace.shared.activateFileViewerSelecting([scriptsDir]) Enumerate the available scripts To show a list of scripts to the user, enumerate the Scripts folder: let scriptsDir = try FileManager.default.url(for: .applicationScriptsDirectory, in: .userDomainMask, appropriateFor: nil, create: true) let scriptURLs = try FileManager.default.contentsOfDirectory(at: scriptsDir, includingPropertiesForKeys: [.localizedNameKey]) let scriptNames = try scriptURLs.map { url in return try url.resourceValues(forKeys: [.localizedNameKey]).localizedName! } This uses .localizedNameKey to get the name to display to the user. This takes care of various edge cases, for example, it removes the file name extension if it’s hidden. Run a script To run a script, instantiate an NSUserScriptTask object and call its execute() method: let script = try NSUserScriptTask(url: url) try await script.execute() Run a script with arguments NSUserScriptTask has three subclasses that support additional functionality depending on the type of the script. Use the NSUserUnixTask subsclass to run a Unix script and: Supply command-line arguments. Connect pipes to stdin, stdout, and stderr. Get the termination status. Use the NSUserAppleScriptTask subclass to run an AppleScript, executing either the run handler or a custom Apple event. Use the NSUserAutomatorTask subclass to run an Automator workflow, supplying an optional input. To determine what type of script you have, try casting it to each of the subclasses: let script: NSUserScriptTask = … switch script { case let script as NSUserUnixTask: … use Unix-specific functionality … case let script as NSUserAppleScriptTask: … use AppleScript-specific functionality … case let script as NSUserAutomatorTask: … use Automatic-specific functionality … default: … use generic functionality … }
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827
Aug ’25
Conditional create on iPhone + Safari + Passwords violates the WebAuthn spec
WebAuthn Level 3 § 5.1.3 Step 22 Item 4 states the steps a user agent MUST follow when "conditional" mediation is used in conjunction with required user verification: Let userVerification be the effective user verification requirement for credential creation, a Boolean value, as follows. If pkOptions.authenticatorSelection.userVerification is set to required If options.mediation is set to conditional and user verification cannot be collected during the ceremony, throw a ConstraintError DOMException. Let userVerification be true. On my iPhone 15 Pro Max running iOS 18.5, Safari + Passwords does not exhibit this behavior; instead an error is not reported and user verification is not performed (i.e., the UV bit is 0). Per the spec this results in a registration ceremony failure on the server which is made all the more "annoying" since the credential was created in Passwords forcing a user to then delete the credential. : If the Relying Party requires user verification for this registration, verify that the UV bit of the flags in authData is set. In contrast when I use Google Password Manager + Chrome on a Samsung Galaxy S24 running Android 15, user verification is enforced and the UV bit is 1. Either the UV bit should be 1 after enforcing user verification or an error should be thrown since user verification cannot be performed.
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493
Jul ’25
DeviceCheck - Device Validation Endpoint not working
We have been having very high response times in device check device validation service (https://developer.apple.com/documentation/devicecheck/accessing-and-modifying-per-device-data#Create-the-payload-for-a-device-validation-request) since 17 July at 19:10hs GMT. The service information page says the service was running in green status but that isn't the case and we currenly have stop consuming it. Is it being looked at? Are you aware of this issue? Can you give us an estimate of when it should be working correctly?
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763
Jul ’25
How to manage User Account Token
I am running a service available on both an app and a web platform with "Sign In with Apple." Should I store the tokens separately, or should I overwrite them in a single storage location? When a user requests to sign out, should I revoke both the app and web tokens, or will revoking the app token automatically cover the web token as well?
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388
Jan ’25
App Sandbox Resources
General: Forums subtopic: Privacy & Security > General Forums tag: App Sandbox App Sandbox documentation App Sandbox Design Guide documentation — This is no longer available from Apple. There’s still some info in there that isn’t covered by the current docs but, with the latest updates, it’s pretty minimal (r. 110052019). Still, if you’re curious, you can consult an old copy [1]. App Sandbox Temporary Exception Entitlements archived documentation — To better understand the role of temporary exception entitlements, see this post. Embedding a command-line tool in a sandboxed app documentation Discovering and diagnosing App Sandbox violations (replaces the Viewing Sandbox Violation Reports forums post) Resolving App Sandbox Inheritance Problems forums post The Case for Sandboxing a Directly Distributed App forums post Implementing Script Attachment in a Sandboxed App forums post Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com" [1] For example, this one archived by the Wayback Machine.
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Jul ’25