I feel for the reviewers, I’m sure their daily toll on dealing with so many apps must be quite draining, I understand.
But, I have to agree with the OPs post, this whole experience of submitting for review as a Dev has been genuinely frustrating and more so disappointing.
& It does seem like they ignore our clarifications or crucial explanations to give relevant context and The wait time is one thing which can be expected but both em combined is a genuinely horrible combination.
If the team is understaffed please hire more people to take their load off. I am not sure how much of an initial apps submission can be automated but; this is not a hard problem to solve, you are Apple for crying out loud.
I thought it was just me going thru this but seems like a lot of devs are facing this prevalently since June.
The delay just to get a response from Apple is honestly unacceptable. It’s like you’re stuck in Limbo and I cannot put into words how frustrating this is.
If it is an understaffing issue; solve it, if it’s spammers/scammers; increase the membership price, double or triple it. Improve communication with your devs (the most important).
What matters to us is Reliability & Trust.