Hi all — this is genuinely urgent for us and I'd really appreciate any help. We've been fully blocked from shipping updates for almost two weeks, and Feedback Assistant has been completely silent. Posting here as a last resort to get the issue in front of someone who can route it. Our app (1.0.0 live on App Store, CN region) has a version record stuck in a broken backend state since April 9. Every recovery path fails at the Apple backend layer. Version record ID: 00ae0692-f94d-4632-a369-a9b230788330 Case: #102865399563 Symptoms via ASC web UI: Version shows "Prepare for Submission" Save fails with red error icon, no message shown DevTools Network shows: 409 ENTITY_ERROR.RELATIONSHIP.INVALID on /data/relationships/build "+" button to create next version is hidden while this record is in "Prepare for Submission" state Symptoms via ASC API (all paths tried, all 409): DELETE /v1/appStoreVersions/{id} → 409 STATE_ERROR "Only the first version of any platform can be deleted" PATCH /v1/appStoreVersions/{id}/relationships/build with 4 different valid builds (71 / 73 / 74 / 78) → 409 ENTITY_ERROR.RELATIONSHIP.INVALID on each PATCH with null (clear relationship) → 204 success PATCH to re-set relationship after clear → 409 again GET confirms versionString is still "1.0.3" in backend even though UI shows "1.0.4" after a rename attempt What we need: Either (a) Apple engineering resets this version record, or (b) official guidance that we can abandon it and create 1.0.5 (the "+" button is currently hidden, so this path is blocked from our side too). All builds (71, 73, 74, 78) are VALID in TestFlight. The blocker is purely the broken backend state on this version record — not our builds, not our code. Thank you so much to anyone who takes the time to read this or help route it. If any Apple engineer here can escalate Case #102865399563 to the right team, it would mean a lot — we've done everything we can from our side and are just stuck waiting. Any advice from fellow developers who've seen similar 409 issues would also be hugely appreciated. Thanks again 🙏