We have 7 Advanced App Clip Experiences that have been stuck showing "Received" in the App Store Connect UI for 90+ days. However, after inspecting the underlying API response, we can confirm all 7 experiences show "key": "PUBLISHED", "doc_count": 7 on the backend. Despite this, scanning a QR code on a device without the app installed returns "App Clip Unavailable" on every experience. This appears to be a CDN propagation failure — the backend is PUBLISHED but the edge nodes serving iOS devices are returning stale or missing data. Evidence – – App Clip Diagnostics tool shows all green checks for our registered experience URLs (screenshots attached) – App Store Connect UI shows "Received" for all 7 experiences – Backend API response (/appclips/api/v1/experiences) shows: json"statuses": { "buckets": [ { "key": "PUBLISHED", "doc_count": 7 } ] } – iOS devices without the app installed still return "App Clip Unavailable" when scanning QR codes – App version 1.4(6) is live and Ready for Distribution – AASA file is correctly configured and verified – Bundle ID com.goodtrkr.pixlbankar.Clip is correctly associated. Business Impact – This is a production blocker for our AR platform (PixlBank[ar] — Good TRKR LLC). Our entire product delivery depends on App Clip invocation via QR code for enterprise clients. We have been engaged with Apple DTS for 90+ days: TSI Case-ID: 18681098 New Case-ID: 18880040 Feedback Assistant report filed with diagnostic screenshots and sysdiagnose provided no help. REQUEST –  Can an Apple DTS engineer confirm whether there is a known CDN propagation issue affecting App Clip Experiences that are in PUBLISHED state on the backend but not being served correctly to iOS devices? And if so, is there a way to trigger a cache flush or re-propagation for our specific experiences?

We deployed our Augmented Reality (AR) app on the app store and our build was approved and is working – all except our Advanced App Clip Experiences. All of the Advanced App Clip Experiences continue to show a status of "Received" and seem to be stuck in this status. Also, when scanning a QR code linked to one of the App Clip Experiences, nothing happens. We checked and double checked to make sure everything is set up properly. We even had an outside developer look at our code and they confirmed that our code looks correct and it likely like an Apple Issue. We have submitted two claim tickets over the past 3 months and the person currently handling our case keeps sending emails (in response to ours) saying that they still have not heard back from their internal team about our case. At this point, we don't know what to do and we are extremely worried because this starting to financially impact our business. We are not able to take new orders and we may need to start refunding clients for projects that were sold, partially based on the App Clip Experiences. We would greatly welcome and appreciate any ideas or suggestions!