Hello,
I am experiencing an issue that affects every app under my Apple Developer account, and after extensive troubleshooting I believe this is an Apple-side backend issue.
Developer Team ID: V94M8SUV94
Issue
Every TestFlight build uploads and processes successfully.
The build status becomes "Testing", internal testers receive the invitation, and the app appears correctly in TestFlight with:
App icon
App name
Version
Description
Install button
However, as soon as Install is tapped (within 1–2 seconds), TestFlight displays:
The requested app is not available or doesn't exist."
This issue affects
Every app under my developer account
Every uploaded build
Every internal tester
Multiple Apple IDs
Multiple iPhones
Things I have already verified
Apple Developer Program membership is Active
Free Apps Agreement is Active
Paid Apps Agreement is Active
Banking information is Active
Tax forms (W-8BEN and Certificate of Foreign Status) are Active
App Availability is enabled in 175 countries/regions
No countries are in Processing
Distribution certificates are valid
Builds finish processing successfully
Builds show Testing
Internal TestFlight groups are configured correctly
Multiple new builds have been uploaded
Multiple devices have been tested
Important observation
The same Apple IDs and devices can successfully install TestFlight apps from other developers.
Only apps from my developer account fail to install.
Support cases
I currently have two open Apple Developer Support cases:
Case ID: 102931480856
Case ID: 102933805150
Unfortunately, I have not yet received a resolution.
Apple Developer Forum
I found several forum threads where other developers reported the exact same behavior. Some later reported that Apple resolved the issue through backend intervention without requiring changes to the app or App Store Connect configuration.
Has anyone experienced this recently?
If an Apple engineer sees this, could you please verify whether Developer Team ID V94M8SUV94 is affected by a known TestFlight backend issue or requires backend reprovisioning?
As far as my research the issue is in beta app agrement
Any guidance would be greatly appreciated, as this is currently blocking all internal testing for my clients.
Thank you.
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