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Unable to delete App ID after removing app from App Store Connect — "appears to be in use by the App Store"
Hi everyone, I'm trying to delete an App ID from Certificates, Identifiers & Profiles on the Apple Developer portal, but I'm getting the following error: "The App ID 'XXXXXXX' appears to be in use by the App Store, so it can not be removed at this time." Here's my situation: The app was never published to the App Store — it was only created in App Store Connect (no builds were ever submitted for review, and it was never in a "Ready for Sale" state). I have already removed the app from App Store Connect via "Remove App" in App Information. The app is no longer visible in my App Store Connect dashboard. It has been over 48 hours since I removed the app from App Store Connect. Despite this, the Identifiers page still shows the error above when I attempt to delete the corresponding App ID. What I've tried: Confirmed the app no longer appears in App Store Connect (including checking "Removed Apps" filter) Waited over 48 hours for the system to propagate Cleared browser cache and retried My goal: I need to release this Bundle ID so it can be registered under a different Apple Developer account. Questions: Is there an additional waiting period beyond 48 hours before the App ID can be deleted? Is there a way to force-release this App ID, or do I need to contact Apple Developer Support directly? Has anyone experienced this same issue with an app that was never published? Any guidance would be greatly appreciated. Thank you! Environment: Apple Developer Program (Organization account) App was created in App Store Connect but never submitted for review Platform: iOS
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App Launchscreen Size NOT Correct on iPadOS 26
Hello, We’re seeing an iPad-specific Launch Screen issue related to multitasking window sizes. Environment Device: iPad (iPadOS 26) Device orientation: Landscape App is launched in a small window where the app window is portrait-shaped (width < height) Issue When the iPad is in landscape but the app is launched as a portrait-shaped small window, the LaunchScreen.storyboard appears to be rendered/layouted as landscape, not matching the actual window geometry. As a result, the Launch Screen content is clipped / partially missing (we see blank/empty area at the bottom during launch). After the app finishes launching, our first view controller uses the correct window size and the UI looks fine — the problem is mainly during the Launch Screen phase. What we checked LaunchScreen.storyboard uses Auto Layout and is expected to adapt to screen/window size. This only reproduces when the device orientation and the app window aspect ratio don’t match (landscape device + portrait-shaped app window, or vice versa). When device orientation and window shape are aligned, the Launch Screen displays correctly. Question Is it expected that iPadOS renders LaunchScreen.storyboard based on the interface orientation / size class rather than the actual window bounds in multitasking scenarios? If not expected, what is the recommended way to ensure the Launch Screen matches the app’s actual window size/aspect ratio at launch (without using code, since Launch Screen is static)? Are there any additional diagnostics or recommended steps to help us investigate and confirm the root cause (e.g., specific logs, APIs/values to capture at launch such as UIWindowScene bounds, interfaceOrientation, size classes, or any guidance on how Launch Screen snapshots are chosen/cached in multitasking)? Thank you.
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363
Feb ’26
Unable to delete App ID after removing app from App Store Connect — "appears to be in use by the App Store"
Hi everyone, I'm trying to delete an App ID from Certificates, Identifiers & Profiles on the Apple Developer portal, but I'm getting the following error: "The App ID 'XXXXXXX' appears to be in use by the App Store, so it can not be removed at this time." Here's my situation: The app was never published to the App Store — it was only created in App Store Connect (no builds were ever submitted for review, and it was never in a "Ready for Sale" state). I have already removed the app from App Store Connect via "Remove App" in App Information. The app is no longer visible in my App Store Connect dashboard. It has been over 48 hours since I removed the app from App Store Connect. Despite this, the Identifiers page still shows the error above when I attempt to delete the corresponding App ID. What I've tried: Confirmed the app no longer appears in App Store Connect (including checking "Removed Apps" filter) Waited over 48 hours for the system to propagate Cleared browser cache and retried My goal: I need to release this Bundle ID so it can be registered under a different Apple Developer account. Questions: Is there an additional waiting period beyond 48 hours before the App ID can be deleted? Is there a way to force-release this App ID, or do I need to contact Apple Developer Support directly? Has anyone experienced this same issue with an app that was never published? Any guidance would be greatly appreciated. Thank you! Environment: Apple Developer Program (Organization account) App was created in App Store Connect but never submitted for review Platform: iOS
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5h
App Launchscreen Size NOT Correct on iPadOS 26
Hello, We’re seeing an iPad-specific Launch Screen issue related to multitasking window sizes. Environment Device: iPad (iPadOS 26) Device orientation: Landscape App is launched in a small window where the app window is portrait-shaped (width < height) Issue When the iPad is in landscape but the app is launched as a portrait-shaped small window, the LaunchScreen.storyboard appears to be rendered/layouted as landscape, not matching the actual window geometry. As a result, the Launch Screen content is clipped / partially missing (we see blank/empty area at the bottom during launch). After the app finishes launching, our first view controller uses the correct window size and the UI looks fine — the problem is mainly during the Launch Screen phase. What we checked LaunchScreen.storyboard uses Auto Layout and is expected to adapt to screen/window size. This only reproduces when the device orientation and the app window aspect ratio don’t match (landscape device + portrait-shaped app window, or vice versa). When device orientation and window shape are aligned, the Launch Screen displays correctly. Question Is it expected that iPadOS renders LaunchScreen.storyboard based on the interface orientation / size class rather than the actual window bounds in multitasking scenarios? If not expected, what is the recommended way to ensure the Launch Screen matches the app’s actual window size/aspect ratio at launch (without using code, since Launch Screen is static)? Are there any additional diagnostics or recommended steps to help us investigate and confirm the root cause (e.g., specific logs, APIs/values to capture at launch such as UIWindowScene bounds, interfaceOrientation, size classes, or any guidance on how Launch Screen snapshots are chosen/cached in multitasking)? Thank you.
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363
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Feb ’26