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App stuck in "Waiting for Review" for 2+ weeks after resubmitting new public app record (previously unlisted, removed)
Hello, I’m looking for guidance from the community and/or Apple staff regarding an app that has been stuck in review for an unusually long time. App details App name: IQPOOLS AR Platform: iOS Version: 1.1 Apple ID: 6775523951 Bundle ID: AR01.iqpools Developer account type: Individual Current status App Store Connect status: Waiting for Review There is no Resolution Center thread for this version Submission history: First submission: June 1, 2026 After ~1 week with no review progress, I updated the app, removed the previous submission (Developer Rejected), and resubmitted Current submission date: June 8, 2026 at 18:31 As of today, the app is still Waiting for Review Background I previously had an app that was approved and published as Unlisted Apple later removed it from sale due to regional restrictions on unlisted/custom app distribution for developers in my region (Russian Federation) Apple Developer Support advised that to switch from unlisted/private to public distribution, I must create a new app record and resubmit the binary I followed that guidance: new Bundle ID, new app record, new build, public distribution (not unlisted) What I’ve already tried Submitted Expedited App Review request(s) — no response Contacted App Store Connect support via the contact form — no useful response Replied to previous Developer Support case about unlisted → public transition Confirmed DSA/trader settings and EU availability where applicable Did not remove the current submission again to avoid resetting the queue App characteristics (for context) Free AR app for product visualization (composite swimming pools) No login required No in-app purchases, subscriptions, ads, or user-generated content Uses camera for ARKit only My questions Is a 2+ week wait in Waiting for Review (with no Resolution Center message) normal in this situation? Could the delay be related to the previous unlisted app removal / new app record after regional restriction? Is there any additional compliance step I might be missing (account-level, DSA, agreements, etc.)? What is the recommended channel to escalate when Expedited Review and Contact forms produce no response? Any guidance would be greatly appreciated. I’m happy to provide more details if needed. Thank you, Artem Lesik
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App stuck in "Waiting for Review" for 2+ weeks after resubmitting new public app record (previously unlisted, removed)
Hello, I’m looking for guidance from the community and/or Apple staff regarding an app that has been stuck in review for an unusually long time. App details App name: IQPOOLS AR Platform: iOS Version: 1.1 Apple ID: 6775523951 Bundle ID: AR01.iqpools Developer account type: Individual Current status App Store Connect status: Waiting for Review There is no Resolution Center thread for this version Submission history: First submission: June 1, 2026 After ~1 week with no review progress, I updated the app, removed the previous submission (Developer Rejected), and resubmitted Current submission date: June 8, 2026 at 18:31 As of today, the app is still Waiting for Review Background I previously had an app that was approved and published as Unlisted Apple later removed it from sale due to regional restrictions on unlisted/custom app distribution for developers in my region (Russian Federation) Apple Developer Support advised that to switch from unlisted/private to public distribution, I must create a new app record and resubmit the binary I followed that guidance: new Bundle ID, new app record, new build, public distribution (not unlisted) What I’ve already tried Submitted Expedited App Review request(s) — no response Contacted App Store Connect support via the contact form — no useful response Replied to previous Developer Support case about unlisted → public transition Confirmed DSA/trader settings and EU availability where applicable Did not remove the current submission again to avoid resetting the queue App characteristics (for context) Free AR app for product visualization (composite swimming pools) No login required No in-app purchases, subscriptions, ads, or user-generated content Uses camera for ARKit only My questions Is a 2+ week wait in Waiting for Review (with no Resolution Center message) normal in this situation? Could the delay be related to the previous unlisted app removal / new app record after regional restriction? Is there any additional compliance step I might be missing (account-level, DSA, agreements, etc.)? What is the recommended channel to escalate when Expedited Review and Contact forms produce no response? Any guidance would be greatly appreciated. I’m happy to provide more details if needed. Thank you, Artem Lesik
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