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CallKit: Blocked Calls Appearing as Unanswered in iOS 18
Hello Apple Developer Community, I'm developing a call-blocking app for iOS and have encountered an issue with iOS 18. Despite calls being successfully blocked by our app's Call Directory extension, they are still appearing as unanswered calls in the native Phone app. Details: iOS version: 18 App uses CallKit and Call Directory extension Calls are blocked successfully (not ringing on device) Blocked calls show up as "Unanswered" in Phone app's recent calls list Expected behavior: Blocked calls should not appear in the Phone app's recent calls list. Actual behavior: Blocked calls appear as "Unanswered" in the recent calls list.
19
1
2.6k
Jan ’25
iOS 18.2: Blocked Calls Still Appearing as "Unanswered" Instead of "Blocked"
Following up on a previous thread that was marked as resolved, we're observing that the behavior of blocked calls in iOS 18.2 hasn't changed as indicated. Current behavior in iOS 18.2: Calls blocked by Call Directory extensions still appear as "unanswered" in the Phone app's call history The calls are successfully blocked (don't ring) though There's no indication in the call history that these calls were blocked Expected behavior (as previously indicated would be fixed in iOS 18.2 beta 3): Blocked calls should be labeled as "Blocked" Should show which app blocked them This continues to cause confusion among users who expect blocked calls to either be clearly labeled or not appear in their history at all. We're still receiving regular user complaints about this behavior. Has there been any change in the timeline for addressing this? Any information would be helpful for both developers and users. Thank you in advance.
7
0
1k
Dec ’24
Call Blocking (CallKit) not working on iOS 26 Public Beta
Call blocking using a third-party CallKit app is not longer working with the latest iOS 26 Public Beta (23A5297m). We've tried several different Call Blocking apps (that used to work fine on iOS 18.5) and their call blocking functionality is not working anymore. All calls pass through and the phone rings on those "blocked" numbers. We got several user complaints about our app that is not working on iOS 26 Public Beta. We've filed 2 bug reports with Feedback Assistant: FB19140680 FB19140594 Please fix this issue in the next Beta versions of iOS 26 to have a stable iOS 26 release in the future. Thank you in advance.
25
0
1.2k
Aug ’25
Can't update Privacy labels until a tracking-free update is approved
App Store Connect's privacy label system creates impossible review situations by checking live app versions instead of submitted builds. Problem: Developer has a live app with tracking on the App Store Developer create a new app version with all tracking removed Privacy labels from AppStore Connect cannot be updated because system references live version with tracking App gets rejected for privacy label mismatch with submitted build Cannot fix labels until approved, cannot get approved with wrong labels Expected behavior: Privacy label system should allow updates for pending app versions or check submitted build instead of live version. Steps to reproduce: Submit app update with tracking removed Try to update privacy labels to "no tracking" from AppStore Connect System shows error: "Your app contains NSUserTrackingUsageDescription, indicating that you will request permission to track users. You must indicate which data types are tracking users. If this is incorrect, update your app binary and upload a new build to App Store Connect." App gets rejected despite submitted build having no tracking This affects any developer trying to remove tracking functionality from AppStore Connect in such a scenario. I have opened a bug in Feedback Assistant: FB19459680
0
0
278
Aug ’25
File download not working in Xcode 26.0 RC
Hello Apple Developer Community, I'm experiencing an issue with file download functionality in the iOS Simulator after updating to Xcode 26 RC (Build 17A321). Issue Description: When attempting to download files in the iOS Simulator via Safari, the download prompt appears correctly, but after tapping the 'Download' button, files are not being saved to the Files app. The download appears to do nothing with no error message, no indication of failure, but the file simply doesn't appear in Downloads or anywhere in the Files app. Environment: Xcode Version: 26.0 RC (17A321) iOS Simulator Version: 26.0 RC (23A339) Device Simulated: iPhone Air Steps to Reproduce: Open Safari in the iOS Simulator Navigate to a downloadable file (PDF, ZIP, etc.) Tap to initiate download Download prompt appears as expected Tap the 'Download' button Check the Files app → Downloads folder (empty) Expected Behavior: Files should download normally as they do on physical devices and as they did in previous Xcode versions. Actual Behavior: The download prompt dismisses after tapping 'Download', but no file appears in the Files app. No error message is shown, and there's no indication that the download failed, it simply appears as if nothing happened. Additional Information: Downloads work correctly on physical device (iOS 26 RC 23A340) This functionality worked properly in previous Xcode versions I have created a bug report to Feedback assistant: FB20190927 Thanks in advance for any assistance.
6
1
479
Oct ’25
Wrong Review Delaying Time-Sensitive Update (Appeal requested)
Hello, my call blocking app was incorrectly rejected under Guideline 2.5.12 for using "SMS Fraud Extension," but my app is a call blocker that only uses CallKit framework exclusively for blocking unwanted phone calls. There's no SMS functionality or SMS/Message frameworks at all and no pre-made spam lists. I've submitted an appeal, but this is a time-sensitive update that needs to be released as soon as possible (used an Expedited Review request already). I had a previous appeal for another app that was delayed for 11 days, and it was only resolved after posting here. I cannot afford another 11-day delay for this time-sensitive update. Any suggestions to make the process faster? Thank you.
2
0
271
Sep ’25
CallKit Call Directory database corruption (sqlite Code 11)
Hi everyone, I’ve filed a Feedback report (FB20986470) for a serious issue affecting the Call Directory database when add phone numbers for call blocking. When adding blocking numbers to a Call Directory extension, the system’s CallKit database (/private/var/mobile/Library/CallDirectory/CallDirectory.db) becomes corrupted. The reload call (reloadExtensionWithIdentifier) fails with error code 11 when the system tries to insert blocking entries, and the Console app on macOS shows the following errors: database corruption page 2265525 of /private/var/mobile/Library/CallDirectory/CallDirectory.db at line 81343 of [f0ca7bba1c] database corruption at line 79387 of [f0ca7bba1c] Error Domain=com.apple.callkit.database.sqlite Code=11 "sqlite3_step for query 'INSERT INTO PhoneNumberBlockingEntry (extension_id, phone_number_id) VALUES (?, (SELECT id FROM PhoneNumber WHERE (number = ?))), (?, (SELECT id FROM PhoneNumber WHERE (number = ?))),...)'" After this happens, CallKit becomes fully corrupted on the device and no further numbers can be added, even after: Disabling and re-enabling the extension Restarting the device (either force or soft restart) Reinstalling the app Waiting for a couple of minutes after this issue happens (that CallKit could possibly self-recovered) I also tested other call-blocking apps, and they all fail with the same error. The only thing that recovers the system is a full “Reset All Settings.” This issue has been reported by many users of my app, across multiple iOS versions and devices. Similar related issue reported by another developer: https://developer.apple.com/forums/thread/806129 Steps to Reproduce: Enable the Call Directory extension from a call-blocking app. Add and reload blocking numbers (a few thousand entries). Perform multiple reloads between additions. Check the Console, the corruption errors appear. From this point, all insert attempts fail system-wide. Expected Result: Entries should be inserted successfully, or the system should self-recover without persistent corruption. Actual Result: sqlite3_step fails with Code=11, and the Call Directory database remains corrupted until the user resets all settings. Additional Notes: All numbers are sorted and deduplicated before insertion. Happens intermittently after multiple reloads. The system log always shows internal database failure. Environment: Device: iPhone 16 Plus iOS 18.2 Beta (23C5027f) Xcode 16.1 (17B55) Attachments (included in Feedback FB20986470): sysdiagnose captured immediately after the failure (with Phone app General Profile) It seems like a system-level corruption affecting all Call Directory extensions once it occurs.
10
2
750
Mar ’26
No response to bug fix approval request
Hello, I submitted an app update (submission ID: 3bbbd08f-6ca9-40a2-bdc1-a2f33061f647) that was rejected for Guideline 4.0 - Design (about ad frequency issues). The rejection message included this option: "The issues we've identified below are eligible to be resolved on your next update. If this submission includes bug fixes and you'd like to have it approved at this time, reply to this message and let us know." I replied on December 11 at 10:21 PM asking to approve the current version as a bug fix, and that I would address the ad frequency in my next update. It's now been over 35 hours with no response. Should I resubmit my binary for review? Typically, when I reply to the App Review message in such a scenario, my app gets approved in a few hours.
3
0
153
Dec ’25
Misleading iOS prompt claims developers "will receive" user data
When a user enables an SMS filtering extension via iOS Settings → Messages → Text Message Filtering and selects an app, the following prompt appears: "The developer of [App Name] will receive the text, attachments and sender information in text messages from senders not in your Contacts. Messages may include personal or sensitive information like bank verification codes." This message cannot be modified by developers, and we're receiving complaints and negative reviews from users who are alarmed by it, despite our app not collecting any data. iOS should allow developers to customize this message or reword this message to not make false claims about data collection. We've opened a feedback assistant report here: FB21445903
1
0
229
Jan ’26
In-app purchase changes waiting for review for 1 week
Hello Apple Developer Community, It's been almost a week since I submitted an update to an existing In-App Purchase and specifically a text change to the "Display Name" field. All my new localized strings are stuck in "Waiting for Review" status, and the IAP itself shows "Updates Pending Review" (although its status is "Approved"). Do I need to submit a new app version for these metadata changes to be reviewed, even though the IAP was previously approved? Thanks in advance for any insight.
3
0
242
Jan ’26
Appeal pending for 2 weeks
Hello, I submitted my app for review and it was rejected under Guideline 4.2. I believe the rejection was a misunderstanding of my app's functionality, so I filed an appeal through the Resolution Center explaining why I believe my app meets the minimum functionality requirements. It's been passed almost two weeks since I filed the appeal but I've received no response or update on the status. My app is directly tied to an event launching next week, and without a resolution, I will miss the launch window entirely. I'd greatly appreciate any visibility into where my appeal stands, or any guidance on what steps I can take to move this forward. Thank you for your time.
3
0
160
3w
SKStoreReviewController requestReviewInScene: does not display review prompt in debug builds on iOS 26.5 beta (23F5043k)
[SKStoreReviewController requestReviewInScene:] no longer displays the review prompt in debug/development builds on iOS 26.5 beta (23F5043k and 23F5043g). According to Apple's documentation, the review prompt should always appear in debug builds to facilitate testing. This was working in previous iOS versions (iOS 26.4 and older). Steps to reproduce: Run app from Xcode in debug configuration on a device running iOS 26.5 beta (23F5043k or 23F5043g) Call [SKStoreReviewController requestReviewInScene:windowScene] with a valid, foreground-active UIWindowScene Observe that the method executes without error (scene is valid per NSLog) but no review prompt appears Expected: Review prompt should display in debug builds Actual: No prompt appears, despite the scene being valid and foreground-active This worked correctly on previous iOS versions (26.4) so looks like this bug was introduced in 26.5 Beta versions. I have already filed a bug report in Feedback Assistant with number: FB22445620
3
0
249
1w
CallKit: Blocked Calls Appearing as Unanswered in iOS 18
Hello Apple Developer Community, I'm developing a call-blocking app for iOS and have encountered an issue with iOS 18. Despite calls being successfully blocked by our app's Call Directory extension, they are still appearing as unanswered calls in the native Phone app. Details: iOS version: 18 App uses CallKit and Call Directory extension Calls are blocked successfully (not ringing on device) Blocked calls show up as "Unanswered" in Phone app's recent calls list Expected behavior: Blocked calls should not appear in the Phone app's recent calls list. Actual behavior: Blocked calls appear as "Unanswered" in the recent calls list.
Replies
19
Boosts
1
Views
2.6k
Activity
Jan ’25
iOS 18.2: Blocked Calls Still Appearing as "Unanswered" Instead of "Blocked"
Following up on a previous thread that was marked as resolved, we're observing that the behavior of blocked calls in iOS 18.2 hasn't changed as indicated. Current behavior in iOS 18.2: Calls blocked by Call Directory extensions still appear as "unanswered" in the Phone app's call history The calls are successfully blocked (don't ring) though There's no indication in the call history that these calls were blocked Expected behavior (as previously indicated would be fixed in iOS 18.2 beta 3): Blocked calls should be labeled as "Blocked" Should show which app blocked them This continues to cause confusion among users who expect blocked calls to either be clearly labeled or not appear in their history at all. We're still receiving regular user complaints about this behavior. Has there been any change in the timeline for addressing this? Any information would be helpful for both developers and users. Thank you in advance.
Replies
7
Boosts
0
Views
1k
Activity
Dec ’24
Call Blocking (CallKit) not working on iOS 26 Public Beta
Call blocking using a third-party CallKit app is not longer working with the latest iOS 26 Public Beta (23A5297m). We've tried several different Call Blocking apps (that used to work fine on iOS 18.5) and their call blocking functionality is not working anymore. All calls pass through and the phone rings on those "blocked" numbers. We got several user complaints about our app that is not working on iOS 26 Public Beta. We've filed 2 bug reports with Feedback Assistant: FB19140680 FB19140594 Please fix this issue in the next Beta versions of iOS 26 to have a stable iOS 26 release in the future. Thank you in advance.
Replies
25
Boosts
0
Views
1.2k
Activity
Aug ’25
Can't update Privacy labels until a tracking-free update is approved
App Store Connect's privacy label system creates impossible review situations by checking live app versions instead of submitted builds. Problem: Developer has a live app with tracking on the App Store Developer create a new app version with all tracking removed Privacy labels from AppStore Connect cannot be updated because system references live version with tracking App gets rejected for privacy label mismatch with submitted build Cannot fix labels until approved, cannot get approved with wrong labels Expected behavior: Privacy label system should allow updates for pending app versions or check submitted build instead of live version. Steps to reproduce: Submit app update with tracking removed Try to update privacy labels to "no tracking" from AppStore Connect System shows error: "Your app contains NSUserTrackingUsageDescription, indicating that you will request permission to track users. You must indicate which data types are tracking users. If this is incorrect, update your app binary and upload a new build to App Store Connect." App gets rejected despite submitted build having no tracking This affects any developer trying to remove tracking functionality from AppStore Connect in such a scenario. I have opened a bug in Feedback Assistant: FB19459680
Replies
0
Boosts
0
Views
278
Activity
Aug ’25
File download not working in Xcode 26.0 RC
Hello Apple Developer Community, I'm experiencing an issue with file download functionality in the iOS Simulator after updating to Xcode 26 RC (Build 17A321). Issue Description: When attempting to download files in the iOS Simulator via Safari, the download prompt appears correctly, but after tapping the 'Download' button, files are not being saved to the Files app. The download appears to do nothing with no error message, no indication of failure, but the file simply doesn't appear in Downloads or anywhere in the Files app. Environment: Xcode Version: 26.0 RC (17A321) iOS Simulator Version: 26.0 RC (23A339) Device Simulated: iPhone Air Steps to Reproduce: Open Safari in the iOS Simulator Navigate to a downloadable file (PDF, ZIP, etc.) Tap to initiate download Download prompt appears as expected Tap the 'Download' button Check the Files app → Downloads folder (empty) Expected Behavior: Files should download normally as they do on physical devices and as they did in previous Xcode versions. Actual Behavior: The download prompt dismisses after tapping 'Download', but no file appears in the Files app. No error message is shown, and there's no indication that the download failed, it simply appears as if nothing happened. Additional Information: Downloads work correctly on physical device (iOS 26 RC 23A340) This functionality worked properly in previous Xcode versions I have created a bug report to Feedback assistant: FB20190927 Thanks in advance for any assistance.
Replies
6
Boosts
1
Views
479
Activity
Oct ’25
No response to appeal after 11 days
Hello, I've submitted a detailed appeal for my app update rejection on September 11th and haven't received any response yet. Is 11+ days normal for appeal responses or should I follow up somehow? Any insights would be appreciated as this is blocking my app update. Thank you.
Replies
2
Boosts
0
Views
344
Activity
Sep ’25
CallKit: Call Blocking for 3rd party apps question
Hi Apple Dev community, I want to ask if CallKit and CXCallDirectoryProvider (with addBlockingEntryWithNextSequentialPhoneNumber) doesn't work for 3rd party Phone apps. Is this a known issue that CallKit doesn't work on 3rd party iOS Phone apps (like WhatsApp, etc)? Thank you.
Replies
0
Boosts
0
Views
109
Activity
Sep ’25
Wrong Review Delaying Time-Sensitive Update (Appeal requested)
Hello, my call blocking app was incorrectly rejected under Guideline 2.5.12 for using "SMS Fraud Extension," but my app is a call blocker that only uses CallKit framework exclusively for blocking unwanted phone calls. There's no SMS functionality or SMS/Message frameworks at all and no pre-made spam lists. I've submitted an appeal, but this is a time-sensitive update that needs to be released as soon as possible (used an Expedited Review request already). I had a previous appeal for another app that was delayed for 11 days, and it was only resolved after posting here. I cannot afford another 11-day delay for this time-sensitive update. Any suggestions to make the process faster? Thank you.
Replies
2
Boosts
0
Views
271
Activity
Sep ’25
Clarification Needed: Using action=write-review outside of the app
Hello, is it allowed to include the action=write-review URL parameter in customer support emails to direct users to the App Store review page? Example: https://apps.apple.com/app/id[APP_ID]?action=write-review I want to make it easy for customers to leave feedback after positive support interactions, but only if it's compliant.
Replies
0
Boosts
0
Views
140
Activity
Oct ’25
CallKit Call Directory database corruption (sqlite Code 11)
Hi everyone, I’ve filed a Feedback report (FB20986470) for a serious issue affecting the Call Directory database when add phone numbers for call blocking. When adding blocking numbers to a Call Directory extension, the system’s CallKit database (/private/var/mobile/Library/CallDirectory/CallDirectory.db) becomes corrupted. The reload call (reloadExtensionWithIdentifier) fails with error code 11 when the system tries to insert blocking entries, and the Console app on macOS shows the following errors: database corruption page 2265525 of /private/var/mobile/Library/CallDirectory/CallDirectory.db at line 81343 of [f0ca7bba1c] database corruption at line 79387 of [f0ca7bba1c] Error Domain=com.apple.callkit.database.sqlite Code=11 "sqlite3_step for query 'INSERT INTO PhoneNumberBlockingEntry (extension_id, phone_number_id) VALUES (?, (SELECT id FROM PhoneNumber WHERE (number = ?))), (?, (SELECT id FROM PhoneNumber WHERE (number = ?))),...)'" After this happens, CallKit becomes fully corrupted on the device and no further numbers can be added, even after: Disabling and re-enabling the extension Restarting the device (either force or soft restart) Reinstalling the app Waiting for a couple of minutes after this issue happens (that CallKit could possibly self-recovered) I also tested other call-blocking apps, and they all fail with the same error. The only thing that recovers the system is a full “Reset All Settings.” This issue has been reported by many users of my app, across multiple iOS versions and devices. Similar related issue reported by another developer: https://developer.apple.com/forums/thread/806129 Steps to Reproduce: Enable the Call Directory extension from a call-blocking app. Add and reload blocking numbers (a few thousand entries). Perform multiple reloads between additions. Check the Console, the corruption errors appear. From this point, all insert attempts fail system-wide. Expected Result: Entries should be inserted successfully, or the system should self-recover without persistent corruption. Actual Result: sqlite3_step fails with Code=11, and the Call Directory database remains corrupted until the user resets all settings. Additional Notes: All numbers are sorted and deduplicated before insertion. Happens intermittently after multiple reloads. The system log always shows internal database failure. Environment: Device: iPhone 16 Plus iOS 18.2 Beta (23C5027f) Xcode 16.1 (17B55) Attachments (included in Feedback FB20986470): sysdiagnose captured immediately after the failure (with Phone app General Profile) It seems like a system-level corruption affecting all Call Directory extensions once it occurs.
Replies
10
Boosts
2
Views
750
Activity
Mar ’26
No response to bug fix approval request
Hello, I submitted an app update (submission ID: 3bbbd08f-6ca9-40a2-bdc1-a2f33061f647) that was rejected for Guideline 4.0 - Design (about ad frequency issues). The rejection message included this option: "The issues we've identified below are eligible to be resolved on your next update. If this submission includes bug fixes and you'd like to have it approved at this time, reply to this message and let us know." I replied on December 11 at 10:21 PM asking to approve the current version as a bug fix, and that I would address the ad frequency in my next update. It's now been over 35 hours with no response. Should I resubmit my binary for review? Typically, when I reply to the App Review message in such a scenario, my app gets approved in a few hours.
Replies
3
Boosts
0
Views
153
Activity
Dec ’25
Misleading iOS prompt claims developers "will receive" user data
When a user enables an SMS filtering extension via iOS Settings → Messages → Text Message Filtering and selects an app, the following prompt appears: "The developer of [App Name] will receive the text, attachments and sender information in text messages from senders not in your Contacts. Messages may include personal or sensitive information like bank verification codes." This message cannot be modified by developers, and we're receiving complaints and negative reviews from users who are alarmed by it, despite our app not collecting any data. iOS should allow developers to customize this message or reword this message to not make false claims about data collection. We've opened a feedback assistant report here: FB21445903
Replies
1
Boosts
0
Views
229
Activity
Jan ’26
In-app purchase changes waiting for review for 1 week
Hello Apple Developer Community, It's been almost a week since I submitted an update to an existing In-App Purchase and specifically a text change to the "Display Name" field. All my new localized strings are stuck in "Waiting for Review" status, and the IAP itself shows "Updates Pending Review" (although its status is "Approved"). Do I need to submit a new app version for these metadata changes to be reviewed, even though the IAP was previously approved? Thanks in advance for any insight.
Replies
3
Boosts
0
Views
242
Activity
Jan ’26
Appeal pending for 2 weeks
Hello, I submitted my app for review and it was rejected under Guideline 4.2. I believe the rejection was a misunderstanding of my app's functionality, so I filed an appeal through the Resolution Center explaining why I believe my app meets the minimum functionality requirements. It's been passed almost two weeks since I filed the appeal but I've received no response or update on the status. My app is directly tied to an event launching next week, and without a resolution, I will miss the launch window entirely. I'd greatly appreciate any visibility into where my appeal stands, or any guidance on what steps I can take to move this forward. Thank you for your time.
Replies
3
Boosts
0
Views
160
Activity
3w
SKStoreReviewController requestReviewInScene: does not display review prompt in debug builds on iOS 26.5 beta (23F5043k)
[SKStoreReviewController requestReviewInScene:] no longer displays the review prompt in debug/development builds on iOS 26.5 beta (23F5043k and 23F5043g). According to Apple's documentation, the review prompt should always appear in debug builds to facilitate testing. This was working in previous iOS versions (iOS 26.4 and older). Steps to reproduce: Run app from Xcode in debug configuration on a device running iOS 26.5 beta (23F5043k or 23F5043g) Call [SKStoreReviewController requestReviewInScene:windowScene] with a valid, foreground-active UIWindowScene Observe that the method executes without error (scene is valid per NSLog) but no review prompt appears Expected: Review prompt should display in debug builds Actual: No prompt appears, despite the scene being valid and foreground-active This worked correctly on previous iOS versions (26.4) so looks like this bug was introduced in 26.5 Beta versions. I have already filed a bug report in Feedback Assistant with number: FB22445620
Replies
3
Boosts
0
Views
249
Activity
1w