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Reply to "waiting for review" for so long, since July 31st
Update: Sep 9: ask Apple Support for advice on upload the same codebase with a different bundle id and then remove from sale when this issue is resovled. As the issue has now been blocking our business for so long, our customers are becoming increasingly frustrated with the situation. Sep 11: this is the repsonse Hello, Thank you for your follow-up communications. This is still being investigated by our engineering team. It may take an indeterminate amount of time for a resolution to be reached; however, we will share new information with you immediately upon receipt. Your patience continues to be appreciated. Good news: we tried to publish via external testing on TestFlight yesterday, and this version got approved after a few hours. Despite this, the prior beta version is still trapped?? -> We're assuming that Apple is fixing it, so hopefully it will be working soon.
Sep ’26
Reply to Significantly Delayed App Review
This issue has unfortunately come back again. I’ve been stuck in the “Waiting for Review” status since July 31. I’ve submitted several support requests, both via email and phone calls, but unfortunately, I haven’t had any luck so far. (20000135121638: 2 emails were sent, 20000136094966: 4 phone calls) I also tried submitting an expedited review request multiple times, but Apple’s system keeps responding with: Sorry, we didn’t receive your request. This has become a really frustrating pain point because there is nothing more we can do on our side except continue waiting.
Aug ’26
Reply to App has been “Waiting for Review” for 8 days — expedited request submitted, no response from support
Walk through all posts that are experiencing the same situation. It appears that Expedited Request is not a solution. Btw Calling Apple Developer Support is also not an option here, since I spoke with two staff members, Tony and Andy. Tony stated that he cannot access their internal system and does not know why... Andy said I had to wait since there is no shortcut.
Aug ’26
Reply to App Stuck in Waiting for Review for Nearly a Week — Multiple Support Requests Unanswered
I got the same problem here: July 31: first submission. August 10: after waiting for so long, I assumed there was a problem with the review queue -> cancel and resubmit. I attempted to submit an expedited request, but there was an issue with Apple service. August 13: request a call with the Support Team. There was a guy named Tony who answered. Unfortunately, even Apple's staff is unable to access their internal system, as he told me that, and "he don't know why"? August 14: request a call again. Apple staff - Andy took up the phone and said he could not do anything about this situation and said... I just have to wait. From my perspective, this could be due to the August 8 maintenance, and I'm not sure what the next step is other than to wait.
Aug ’26
Reply to "waiting for review" for so long, since July 31st
Update: Sep 9: ask Apple Support for advice on upload the same codebase with a different bundle id and then remove from sale when this issue is resovled. As the issue has now been blocking our business for so long, our customers are becoming increasingly frustrated with the situation. Sep 11: this is the repsonse Hello, Thank you for your follow-up communications. This is still being investigated by our engineering team. It may take an indeterminate amount of time for a resolution to be reached; however, we will share new information with you immediately upon receipt. Your patience continues to be appreciated. Good news: we tried to publish via external testing on TestFlight yesterday, and this version got approved after a few hours. Despite this, the prior beta version is still trapped?? -> We're assuming that Apple is fixing it, so hopefully it will be working soon.
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Sep ’26
Reply to Significantly Delayed App Review
This issue has unfortunately come back again. I’ve been stuck in the “Waiting for Review” status since July 31. I’ve submitted several support requests, both via email and phone calls, but unfortunately, I haven’t had any luck so far. (20000135121638: 2 emails were sent, 20000136094966: 4 phone calls) I also tried submitting an expedited review request multiple times, but Apple’s system keeps responding with: Sorry, we didn’t receive your request. This has become a really frustrating pain point because there is nothing more we can do on our side except continue waiting.
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Aug ’26
Reply to App has been “Waiting for Review” for 8 days — expedited request submitted, no response from support
Walk through all posts that are experiencing the same situation. It appears that Expedited Request is not a solution. Btw Calling Apple Developer Support is also not an option here, since I spoke with two staff members, Tony and Andy. Tony stated that he cannot access their internal system and does not know why... Andy said I had to wait since there is no shortcut.
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Aug ’26
Reply to App Stuck in Waiting for Review for Nearly a Week — Multiple Support Requests Unanswered
I got the same problem here: July 31: first submission. August 10: after waiting for so long, I assumed there was a problem with the review queue -> cancel and resubmit. I attempted to submit an expedited request, but there was an issue with Apple service. August 13: request a call with the Support Team. There was a guy named Tony who answered. Unfortunately, even Apple's staff is unable to access their internal system, as he told me that, and "he don't know why"? August 14: request a call again. Apple staff - Andy took up the phone and said he could not do anything about this situation and said... I just have to wait. From my perspective, this could be due to the August 8 maintenance, and I'm not sure what the next step is other than to wait.
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Aug ’26