I am in the same boat. Submitted on July 22nd. It says Waiting for Review, even though the submission process says it takes "Up to 48 hours" it has been 12 days. I was very patient for the first 7 days, but there has been zero communication, no response to repeated support requests (Case ID: 20000122861358) over 4 days. I spent over 3 hours on hold - finally got to a person who then told me there is no phone support for apple developer accounts (even though it was a call back from the developer.apple.com support site, they called me!). I asked for a manager, he said he could not escalate this request, I asked for his name, and he hung up on me. I am now on another call for more than 2 hours, still no pick up. I don't know what to do here, I am similarly stuck launching my business with no escalation path. There also appears to be a lot of these types of posts on this forum. So what is the solution? Android says it can take up to 7 days and they posted the app in 24 hours. In the time I have been waiting I have already developed a second app that is now live on Google Play, which has also been sitting in review with Apple for over a week. This new app is much smaller and should be a very easy review, but no traction on that either.