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Inconsistent enforcement of app guidelines
recently I got rejected for spam , basically I had a app that was bloated so I was splitting the app to be clearer . So I got passed spam and reviewer agreed there weren’t spam and then rejected me for another reason . we swapped the app to our other apple account thinking this would save us time from difficult reviewers , and we needed to swap when live anyway . then again the new account first rejected for AppStore images (Evan thoe the other account approved images ) then after taking a week to review it then rejected me for spam again . This is the same app that was cleared of spam on another account . I don’t understand how anyone can deal with reviewers who are very strict and seem to interpret things their own way ? I go in App Store before I do anything I see things there then I think ok so that’s fine , then I get rejected for it . They take a week to reply then give a vague reason for why there rejecting . No screenshots and they talk in riddles . You go past one rejection then they hit you with another one . I wont lie I find this whole process unprofessional and it’s clear they just make it up as they go along . Most of the time I feel like there just bullying me . i complain I’ve literally got 20 open tickets , they don’t respond . where do I get help ?
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Expedited review taking long
Expedited review is for emergency so I wonder why it takes them longer when you use it ? I put my app on expedited review each time it’s taken about a week and then they come back and reject me ,without giving any screenshots to pinpoint the issue and are never specific about why there rejecting , just vague reasons . I fix that then they come up with a new reason to reject me . im in an emergency and they don’t seem to care I’m about to loose another creator deal I need the app reviewed fast and then clear reasons with screenshots if somethings wrong . But it never comes what’s the point of expedited review ?
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21
1h
Inconsistent enforcement of app guidelines
recently I got rejected for spam , basically I had a app that was bloated so I was splitting the app to be clearer . So I got passed spam and reviewer agreed there weren’t spam and then rejected me for another reason . we swapped the app to our other apple account thinking this would save us time from difficult reviewers , and we needed to swap when live anyway . then again the new account first rejected for AppStore images (Evan thoe the other account approved images ) then after taking a week to review it then rejected me for spam again . This is the same app that was cleared of spam on another account . I don’t understand how anyone can deal with reviewers who are very strict and seem to interpret things their own way ? I go in App Store before I do anything I see things there then I think ok so that’s fine , then I get rejected for it . They take a week to reply then give a vague reason for why there rejecting . No screenshots and they talk in riddles . You go past one rejection then they hit you with another one . I wont lie I find this whole process unprofessional and it’s clear they just make it up as they go along . Most of the time I feel like there just bullying me . i complain I’ve literally got 20 open tickets , they don’t respond . where do I get help ?
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28
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1h
Expedited review taking long
Expedited review is for emergency so I wonder why it takes them longer when you use it ? I put my app on expedited review each time it’s taken about a week and then they come back and reject me ,without giving any screenshots to pinpoint the issue and are never specific about why there rejecting , just vague reasons . I fix that then they come up with a new reason to reject me . im in an emergency and they don’t seem to care I’m about to loose another creator deal I need the app reviewed fast and then clear reasons with screenshots if somethings wrong . But it never comes what’s the point of expedited review ?
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