the order of versions is the same, but since version 1.3.0 was under consideration for more than three weeks, it has lost its relevance, now the current version is 1.4.0. A letter with a request to resolve this issue has remained unanswered for 6 days, so I am writing here

Hello, can you tell me who to contact? The update of my application has been under review for more than 3 weeks, this is an unimaginable time frame, the application has a critical fix, what is the reason for such a long delay?

I contacted the support service 2 times, to which I received the answer “if necessary, we will contact you” application in the finance section, the current update is critical, clients have not been able to use the service for almost 3 weeks, understand our concern, there is nowhere else to make a request, what to do in this situation?