Screenshots should not be created on device but with simulator.
You're lucky if you can use the simulator for everything. Haven't we had this discussion before? Yes: https://developer.apple.com/forums/thread/728194
could try to tweak it in Preview application (resize image).
I would not admit to "faking" screenshots in a public forum!
Interestingly, App Store Connect seems happy to accept preview videos of the "wrong" size (i.e. recorded on an iPhone XS, 6.5-inch) in this case, but not screenshots.
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags: