The redacted company isn't even my company!
Right, it sounds like they fucked up.
You may be able to sort this out by contacting them, but I fear you will need to "please can you escalate this to someone with a clue?".
Have you paid? If not, I'm sure some people would suggest starting again and seeing if you get better luck. I'm a pessimist though, and I fear that could just make things worse.
FWIW I wasn't asked for any of that. (I have a UK limited company, but in my case I converted a personal account, so the process may have been a bit different. It was also a few years ago.) Did you do the DUNS thing successfully?
I do not have an employee badge or business cards
Fixing that is likely the easiest part.