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My App In Review for 3 Weeks!
On March 13, I sent a new game to App Store Connect for review, it got "In Review" status within 1 day and remained under review until March 22. It is officially stated in App Store Connect that the review period is 24-48 hours. I also submitted a ticket for this situation and they said that I had to wait and that they could not do anything else. So I canceled the review on March 22, thinking that if I submitted it for review again, it would speed up and I sent an update again. The update I sent on March 22 has been waiting as "In Review" for 16 days. I submitted a ticket 7-8 times during this period, but I did not receive any response. It is unacceptable for a valuable store like the App Store to treat developers in such an irresponsible manner. Moreover, if we remember that they charge developers an annual fee. During this period, all my marketing plans were turned upside down because the game was not released. And I do not know what to do; should I update it again or should I submit it as a new app, what do you think I can do? And who can I reach? Because https://developer.apple.com/contact/topic/select is useless. Thanks!
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Apr ’25
In Review for 35 days!
My app has been under review for exactly 35 days. There are no response since the first day, it is just waiting in the In review stage. I canceled it thinking it was a bug and sent it again, but there is no progress. I have sent more than 10 tickets, but no response. I opened a topic in the forum, but there is no response eitheri this is second. There is no place I can reach or ask for help. The Apple team is working great, you are great :) They will probably reply to this post with the words "click this link to get support" and direct me to the link I have previously submitted +10 tickets and have not received a response.
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Apr ’25