On 06/25/2026 we began seeing a large number of 500 Internal Server Errors from the Analytics API. The failures are concentrated on the segments endpoint:
https://api.appstoreconnect.apple.com/v1/analyticsReportInstances/{id}/segments?limit=200
Summary of the issue
Start time: 06/25/2026 (first observed)
Endpoint: /v1/analyticsReportInstances/{id}/segments
Query used: ?limit=200
Error: HTTP 500 Internal Server Error
Scope: massive number of errors across multiple requests and report instances
Frequency: sustained and repeated since first occurrence
Examples and evidence
Large volumes of 500 responses from the segments endpoint beginning 06/25/2026
Logs show repeated failures for multiple report instance IDs (e.g., analyticsReportInstances/xxxxxx/segments)
Timestamps and request IDs available in our logs for diagnosis
Steps already taken
Verified request format and parameters (limit=200)
Retried requests with smaller page sizes and different limits
Confirmed authentication and API credentials are valid
Checked for known outages from App Store Connect status pages (no matching incident found at time of first detection)
Requested next actions
Please investigate server-side errors for the segments endpoint beginning 06/25/2026
Provide guidance on whether this is a transient outage or a breaking change
If possible, share an expected timeline for a fix or any recommended workarounds
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect API
Tags:
Analytics & Reporting
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