I've been unable to access my Apple certificates for four months. I reported this to Apple Developer Support, but they say they don't know the reason and are investigating. My developer subscription expires in a few months, and the money I paid and the time I lost will be wasted. I contacted the support team again today, and they say they've been investigating for four months. I've decided to take legal action. What steps should I take?

Hello, about a month ago, the Apple Store account of my former company was closed. I was already registered as a developer, so there's no problem with that. Was my personal account also closed when this company account was shut down? I contacted Apple support about this, and they said they would investigate. I still haven't received a response. Was my account closed? Or is there another issue? Nobody is explaining why this happened.