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Urgent Escalation Request: Repeated Support Contacts with No Resolution
I hope you are doing well. I am reaching out to follow up regarding my app, which has been under App Review for an unusually long period of time. I have contacted Apple Developer Support several times through both phone calls and emails, but so far, there has been no effective resolution or progress. Below are the case references from the last few weeks: • Case ID: 102741157121 — App Store Connect Users and Roles • Case ID: 102745063464 — Program Enrolment • Case ID: 102744897406 — Other Membership or Account Questions • Case ID: 102742872512 — App Review Status • Case ID: 102742874797 — App Review Status • Case ID: 102743079324 — Developer Team Management • Case ID: 102738804525 — Feedback and Other Topics • Case ID: 102735998715 — Agreements and Contracts • Case ID: 102735996938 — App Review Status • Case ID: 102725767721 — Other App Review Questions • Case ID: 102725766192 — App Review Status • Case ID: 102729318336 — My Issue Is Not Listed • Case ID: 102723997813 — Program Enrolment As you can see, I have made numerous attempts to resolve this matter, yet I have not received any concrete response or outcome. My app continues to remain in the “In Review” state without any progress or communication from your team. This repeated delay is affecting my project timeline and business operations. I respectfully request that this issue be escalated to a senior App Review specialist or higher-level reviewer who can take direct action. Please review the above case history and provide a clear resolution or update at the earliest possible. Thank you for your attention and understanding.
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Nov ’25
App "Waiting for Review" for 8 Days Server Logs Show No Activity
Hello everyone, I’m reaching out to seek guidance regarding an unusual delay in the App Review process. Two of our new apps have been in the “Waiting for Review” status since October 30, 2025, with no change or update from the review team. Both submissions were uploaded from an active, established developer account that already has multiple live apps on the App Store. We reached out to Apple Developer Support, and they kindly confirmed that the issue has been escalated under Case ID: 102741157121. However, as of today, both apps continue to remain in the same status without any progress. At this point, we’re concerned that the apps might be stuck in the queue due to some technical issue, since no review activity seems to have started yet. Has anyone else experienced a similar delay recently, or found any effective way to get such stuck submissions moving again? Any insights or advice would be greatly appreciated. Thank you in advance.
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Nov ’25