Hi everyone,
I'm having a frustrating issue with in-app purchases on 2 of my apps, and despite following all the steps correctly, they're getting rejected during App Store review because the products screen doesn't load for reviewers. I could really use some help figuring out what I'm missing.
What I've Done (Following Apple's Documentation)
Created products in App Store Connect:
Added each in-app purchase individually with correct Product IDs
These IDs match exactly the ones in my .storekit file
Filled out all required information: translations, pricing, descriptions
Everything was filled correctly
Submitted products for review:
Each product went through the separate review process
All products were approved individually
Linked the approved products to my app build
App submission:
Uploaded new build with in-app purchases implemented
Products are properly configured in the app code
Used StoreKit for testing (products load correctly in sandbox)
The Problem
Even after all products are approved and linked to the build, reviewers are reporting that the products screen shows nothing - the products array appears to be empty for them.
Since this is my first time submitting apps to the App Store, I feel like I'm missing some crucial step in the process. Apple's documentation seems scattered and not clear enough about the complete workflow.
Questions:
Do I need to do something special after products are approved but before submitting the app?
Are there any additional configurations needed in App Store Connect?
Is there a definitive step-by-step guide for the complete in-app purchase submission process?
Does anyone have experience with this issue or know of clear documentation that explains the complete in-app purchase workflow from creation to app approval?
Any help or pointers to proper documentation would be greatly appreciated!
Topic:
App Store Distribution & Marketing
SubTopic:
App Review
Tags:
Subscriptions
App Store
App Review
StoreKit