Hi, I'm the Account Holder and I can't renew our membership because the "Renew Membership" button is missing everywhere, the Apple Developer website, the Developer app on Mac, and the Developer app on iPhone. App Store Connect only shows the message telling me to renew on developer.apple.com, where no button appears. The contact form also returns "There was a problem processing your request," so I haven't been able to reach support through normal channels. I believe I know the cause. Last year, on Apple's advice, I renewed via the in-app subscription route, which tied the membership to an App Store subscription on a personal Apple ID. I cancelled that subscription immediately afterward, because the membership needs to be billed to our company, not a personal account. My working theory is that the account is still flagged to renew via that (now-cancelled, non-existent) in-app subscription, which is why the web Renew Membership button never reappears. What I need: please reset the account's renewal method off the cancelled in-app subscription so the standard Renew Membership button returns and I can renew on the web as the Account Holder, billed to our company. Two related points for whoever picks this up: Our membership expires June 7, so this is time-sensitive. We're a company and need the renewal billed to the company Account Holder Apple ID with a proper invoice, not a personal App Store receipt, so the in-app subscription route is not an option for us this time. Happy to provide the Team ID and account details privately. Is this something that can be reset on your end, and is there anything I should do in the meantime? Thanks.

We encounter a weired behaviour after distributing our app to Test Flight. When building locally, everything is fine on our 12.5 test devices. After launching the app via Test Flight the app goes into the app switcher screen and is stuck there showing the miniature splash screen. Anyone encountered a similar issue? The app was build with Cordova. Thanks!