Hello,
Our organization's Apple Developer Program account was terminated on
23 August 2026 under Section 3.2(f) of the Apple Developer Program License
Agreement. All of our apps were removed from the App Store the same day.
The notice did not identify any specific app, submission, date or
transaction, so we have not been able to determine what triggered it.
We submitted a reinstatement request through
developer.apple.com/contact/apple-account/ on 24 August 2026. It has now
been more than two weeks with no response.
We also cannot use the normal Contact Us page: developer.apple.com/contact/
redirects to developer.apple.com/register/agree/ and that page loads blank,
presumably because a terminated account cannot accept the Developer
Agreement.
Is there another way to follow up on a reinstatement request, or to confirm
that it has been received? I can provide the Team ID and account details
privately to anyone from Apple who is able to look into it.
Thank you.
Topic:
App Store Distribution & Marketing
SubTopic:
General
Tags:
App Store Connect
Developer Program
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