I've been unable to submit my app for over 10 days due to App Store Connect UI issues. I've contacted Apple Support (Case #102715606681) but haven't received a response in 3 days.
App Details:
App: IMPULSE404
Bundle ID: com.sophie.impulse404
Apple ID: 6752914939
Version: 1.0 (Prepare for Submission)
Build 12 uploaded successfully to TestFlight
Issues:
Cannot change build: Build 12 is available in TestFlight, but I cannot switch from build 11 to build 12 in my app version. The usual option/button to change builds is not appearing.
In-App Purchases section unresponsive: When I click "Select the in-app purchases or subscriptions..." nothing happens. I cannot attach my subscription (impulse404_premium_monthly_v2) which is Ready to Submit.
What I've Tried:
Multiple browsers (Safari, Chrome)
Cleared cache and cookies
Logged out and back in
Restarted computer
Different devices
Waited 3+ days
Impact:
This is blocking my entire app launch and costing me significant money in delays. The app and subscription are ready to submit, but the UI is preventing me from proceeding.
Has anyone experienced this? Is there a workaround, or does Apple need to fix this on their end?
Any help would be greatly appreciated.
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect