Dear App Review and App Store Connect teams, It has now been five days since we submitted our iOS update on October 14, 2026, and this issue is still unresolved. This is urgent: we cannot cancel the affected submission or replace its build. App ID: 6742818389 Review submission ID: 82cc0765-b32a-45e2-afef-058ede4ecb95 Version / build: iOS 3.1.5 (478) The review states appear inconsistent. Our verified checks showed the submission as IN_REVIEW, the app version as WAITING_FOR_REVIEW, and the submission item as READY_FOR_REVIEW. The version screen still shows Waiting for Review, while the submission details show In Review. Cancellation through App Review in the web interface and authenticated App Store Connect web-session requests failed with HTTP 409 STATE_ERROR.ENTITY_STATE_INVALID: "Resource cannot be canceled at the moment, please try again later." Attempts to remove the submission item or detach the build were also rejected because of the current state. We have verified that the signed-in account has Account Holder and Admin roles with access to all apps, so the required account permissions are present. We contacted Apple Developer Support in Korea and were told the App Review team needed to take action. We have requested engineering escalation and a server-side investigation. An expedited-review request was also accepted, but the issue remains unresolved. We additionally filed this as an urgent technical issue through Feedback Assistant (FB25234462), including error details and screenshots. We have not received a response to that report yet, and we still do not know when corrective action will be taken. This appears to be a possible App Store Connect submission-state synchronization problem. We understand that review times vary, but the conflicting states and inability to cancel leave us unable to take action ourselves. Could App Review and App Store Connect engineering urgently check whether this submission is actually progressing or blocked, restore a consistent state, and safely cancel it so we can edit the version and prepare the next submission? Please leave the currently released version unaffected and provide a concrete next step. Previous report: https://developer.apple.com/forums/thread/852005 Thank you for your assistance.

Dear Apple App Review Team, We urgently need your direct assistance with an unresolved App Store Connect problem. The review submission reports IN_REVIEW, but the app version page still displays Waiting for Review. We also cannot cancel the submission. App ID: 6742818389 Review submission ID: 82cc0765-b32a-45e2-afef-058ede4ecb95 We contacted Apple Support in Korea. The representative told us that the App Review team needs to take action and that it would be handled, but the issue still has not been resolved. We are posting this update to ask the App Review team directly for help. Our previously verified technical checks showed the parent submission as IN_REVIEW and its only app-version item as READY_FOR_REVIEW, while the app version page showed Waiting for Review. Cancellation failed both in the web UI and in a direct authenticated web-session request. The latter returned HTTP 409, STATE_ERROR.ENTITY_STATE_INVALID: "Resource cannot be canceled at the moment, please try again later". A subsequent read still returned IN_REVIEW. The update was submitted on October 14, 2026 at 06:25 UTC. Our expedited-review request was accepted, but the reported issue remains unresolved. App Review Team: please examine this submission directly, confirm whether the review is progressing normally, and help resolve the conflicting states and cancellation blocker as soon as possible. If App Store Connect engineering intervention is required, please escalate to the appropriate team and provide a concrete update or next step. We would sincerely appreciate help completing the review promptly. This situation is extremely frustrating and we are genuinely desperate for assistance. Please let us know if any action is required from us. Previous report: https://developer.apple.com/forums/thread/851688 Thank you for your help.

Hello, We are experiencing a review-status mismatch for an iOS app update: The app version page shows Waiting for Review. The parent review submission reports IN_REVIEW. The single app-version item reports READY_FOR_REVIEW. We cannot cancel the submission in the App Store Connect web UI. A direct cancellation request using the logged-in web session also returns HTTP 409 with an invalid resource state error. A subsequent read succeeds, but the submission remains IN_REVIEW. We have contacted Developer Support and have also received confirmation that the review will be expedited. We have not yet confirmed that the cancellation blocker or the status mismatch has been resolved. Has anyone experienced this combination of statuses and found a supported recovery step? If the cancellation is blocked in both the UI and the API, what is the correct route for requesting an investigation by the relevant Apple team? For comparison, a similar cancellation problem was reported here: https://developer.apple.com/forums/thread/849771 We would appreciate any confirmed workaround or guidance on getting the review moving again. App and submission identifiers are omitted from this public post and can be provided through the private support case if needed. Thank you.