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Phone Support Not Responding
For context, I spent my entire Monday calling apple for 2 hours each time then restarting (I got through around 4 calls before apple phone support stopped) so a total of 8 hours. Today Ive been waiting another 3 hours and still no one has picked up. Ive never had this issue before usually it's a 10-20min wait if not less but this is totally different. A Anyone else facing this issue?
3
0
1.2k
Aug ’26
Apple Phone support lied?
I was told I would be getting an email shortly after the call to schedule another call with the app review team. However, no such email ever came, and now I cant even call the Apple phone support line for app review issues and just says “it seems this is an issue with your Apple account.” Which doesn’t make sense at all. can someone from apple please reassure me?
0
0
326
Jul ’26
Apple Developer Phone support
Did the phone support get shut down or something?? I've been on the call for 4 hours now and not one person is picking it up. This is now my third day of calling apple all day and still the phone support has not been answered once.
1
0
151
Jul ’26
MSB Registration requirements for apps regarding cryptocurrency
I submitted my Solana memecoin trading app to the App Store and I was returned with they reply "- If you intend to distribute the app in the United States, provide a copy of your Money Services Business (MSB) registration. Additionally, confirm that you will restrict the app's availability to the states listed on your MSB registration." When I looked into it, it seems the MSB registration would mean a money transmitter license along with it. These are insanely expensive, and I know for a fact that other crypto apps did not all go through this for every state. I use a third party API for all transactions and keys are stored on the users devices, so I don't even understand the requirement for a transmitter license if the app never even handles money. I have been on hold with apple phone support for 2 hours (seems it doesn't work) when I replied with the App Store Connect with my questioning they just resent the same message which frustrated me. Can anyone offer some guidance here?
0
0
104
Jul ’26
Phone Support Not Responding
For context, I spent my entire Monday calling apple for 2 hours each time then restarting (I got through around 4 calls before apple phone support stopped) so a total of 8 hours. Today Ive been waiting another 3 hours and still no one has picked up. Ive never had this issue before usually it's a 10-20min wait if not less but this is totally different. A Anyone else facing this issue?
Replies
3
Boosts
0
Views
1.2k
Activity
Aug ’26
Apple Phone support lied?
I was told I would be getting an email shortly after the call to schedule another call with the app review team. However, no such email ever came, and now I cant even call the Apple phone support line for app review issues and just says “it seems this is an issue with your Apple account.” Which doesn’t make sense at all. can someone from apple please reassure me?
Replies
0
Boosts
0
Views
326
Activity
Jul ’26
Apple Developer Phone support
Did the phone support get shut down or something?? I've been on the call for 4 hours now and not one person is picking it up. This is now my third day of calling apple all day and still the phone support has not been answered once.
Replies
1
Boosts
0
Views
151
Activity
Jul ’26
MSB Registration requirements for apps regarding cryptocurrency
I submitted my Solana memecoin trading app to the App Store and I was returned with they reply "- If you intend to distribute the app in the United States, provide a copy of your Money Services Business (MSB) registration. Additionally, confirm that you will restrict the app's availability to the states listed on your MSB registration." When I looked into it, it seems the MSB registration would mean a money transmitter license along with it. These are insanely expensive, and I know for a fact that other crypto apps did not all go through this for every state. I use a third party API for all transactions and keys are stored on the users devices, so I don't even understand the requirement for a transmitter license if the app never even handles money. I have been on hold with apple phone support for 2 hours (seems it doesn't work) when I replied with the App Store Connect with my questioning they just resent the same message which frustrated me. Can anyone offer some guidance here?
Replies
0
Boosts
0
Views
104
Activity
Jul ’26