I'm trying to get help with a stalled Apple Developer Program enrollment for our organization and have hit a wall on every available channel.
Details:
Enrollment ID: Q4KF52S8DL
Enrollment type: Organization
Status: Has been stuck in processing far longer than the standard timeframe, with no update or request for additional info.
Issues reaching support:
When attempting to log into the Developer portal to check enrollment status, we consistently get a 501 server error.
The online "Contact Us" support form fails when we try to submit a ticket — we're unable to get a case created.
We cannot resolve this by phone, as general Apple Support has no visibility into Developer Program enrollment status and cannot escalate it.
Since the standard self-service and ticket paths are both broken on our end, I'm hoping someone from Apple Developer Support/DTS monitoring this forum can look into enrollment ID Q4KF52S8DL directly, or can point us to a way to get a case opened given the Contact Us form isn't working.
Has anyone else run into the 501 error on the portal recently, or found a workaround for submitting a ticket when the form fails?
Thanks in advance for any help.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Tools
Developer Program
Enterprise
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